True Food Kitchen - Fairfax

Avis sur le restaurant True Food Kitchen - Fairfax de personnes qui y ont mangé. Basés sur les notes récentes.

1. DS

   DaraStill

   Washington2 avis

   4.0

   Y est allé·e il y a 1 jour

   1. Global 4
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   Food was good! Ordered kids sundae for my son to end the meal and took almost 20 minutes to come out - and it was a simple cookie broken in 4 pieces and 1 scoop of ice cream. Would have thought it would be more for such a long wait!
   

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2. AM

   AndyM VIP

   Washington8 avis

   5.0

   Y est allé·e le il y a 2 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   A perfect night celebrating one of our favorite servers. Thanks Maja!
   

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3. S

   Steven

   Washington5 avis

   2.0

   Y est allé·e le il y a 6 jours

   1. Global 2
   2. Plats 3
   3. Service 2
   4. Atmosphère 2

   We made a reservation and was seated on time but the people next to us was seated 10 minutes later and got their food first. One of the meals that we ordered came unprepared as requested and was cold. Then when the meal came back it was missing the condiments and at that point was just reheated and not remade. The server seemed to know Very little or could not describe some of our questions to some of the items so there’s a training opportunity there. Overall I don’t think I’d find myself going back.
   

   True Food Kitchen - FairfaxA répondu il y a 5 jours

   We're sorry to hear about the issues with your meal and service, Steven. Thank you for your feedback, and we'll work on improving our training and food preparation to enhance the dining experience. We want to make this right for you and hopefully we can give another opportunity. If you could give us a call to 571-326-1616 and ask for a manager. We hope to hear from you soon. Have a great day.
   

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4. AM

   AndyM VIP

   Washington8 avis

   5.0

   Y est allé·e le 7 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   As always Maja was awesome. I will say that the new plating for the hummus is not the best. It’s like a pile of mashed potatoes on the plate. Bring back the OLD bowls, not the deeps soup bowls, please!
   

   True Food Kitchen - FairfaxA répondu il y a 5 jours

   Thank you for your review, Andy! We're happy to hear Maja was awesome and appreciate your feedback on the hummus plating. We'll take your suggestion into consideration.
   

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5. M

   Marc VIP

   Washington6 avis

   1.0

   Y est allé·e le 2 mars 2025

   1. Global 1
   2. Plats 1
   3. Service 4
   4. Atmosphère 3

   Went for brunch. Coffee was cold. Multiple cups. If every diner and fast food place in america can serve hot coffee, you can certainly learn to do so for $5 cups and $20 entrees.
   

   True Food Kitchen - FairfaxA répondu le 3 mars 2025

   We're sorry to hear about the cold coffee during your brunch, Marc. Thank you for your feedback, and we'll work to ensure our coffee is served hot and meets expectations. If you could give us a call to 571-326-1616 and ask for a manager. We want to know more about your experience. We hope to hear from you soon.
   

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6. T

   Tan

   Washington9 avis

   5.0

   Y est allé·e le 23 février 2025

   1. Global 5
   2. Plats 5
   3. Service 3
   4. Atmosphère 5

   First time at this location, enjoyed it! Great food as always :)
   

   True Food Kitchen - FairfaxA répondu le 24 février 2025

   Thank you for your wonderful review, Tan! We're happy to hear you enjoyed the great food on your first visit. We look forward to welcoming you back soon!
   

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7. D

   Donna

   Washington6 avis

   5.0

   Y est allé·e le 22 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 3

   Great restaurant, food and service. Very loud but could still hear the conversation at the table with extra effort.
   

   True Food Kitchen - FairfaxA répondu le 24 février 2025

   Thank you for your review, Donna! We're happy to hear you enjoyed the food and service, and we appreciate your feedback on the noise level.
   

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8. S

   Sandra

   Washington7 avis

   3.0

   Y est allé·e le 21 février 2025

   1. Global 3
   2. Plats 3
   3. Service 3
   4. Atmosphère 4

   Wish the food was as good as the ambiance. Got the lunch special and wrap was dry and tasteless. Brussels appetizer was just so so and cookie dessert same. Nobody at the table said a positive word about any of the items.
   

   True Food Kitchen - FairfaxA répondu le 22 février 2025

   We're sorry to hear that the lunch special and other items didn't meet your expectations, Sandra. We'll work on improving our dishes to enhance your dining experience. We will to hear more about your experience. Give us a call to 571-326-1616 and ask for a manager. Thank you for your feedback.
   

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9. OT

   Utilisateur d'OpenTable

   Philadelphie13 avis

   5.0

   Y est allé·e le 16 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Had a great lunch experience at True food. The food was delicious and fresh.
   

   True Food Kitchen - FairfaxA répondu le 18 février 2025

   Thank you for your wonderful review! We're delighted to hear you enjoyed a delicious and fresh lunch experience with us. We look forward to welcoming you back soon!
   

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10. E

    Eric

    Washington1 avis

    2.0

    Y est allé·e le 15 février 2025

    1. Global 2
    2. Plats 4
    3. Service 2
    4. Atmosphère 1

    The flaw for the evening was a management one. Accepted way too many reservations, well beyond what the restaurant can accommodate. Thus a 45 minute wait for a table despite being on time for reservation, then a long wait for food because the kitchen was slammed. Staff worked tremendously hard to make up for a situation created by poor management and planning. But despite their sincere efforts, damage was done. We won’t be back.
    

    True Food Kitchen - FairfaxA répondu le 16 février 2025

    We're sorry for the wait and inconvenience caused by overbooking, Eric. Thank you for acknowledging our staff's efforts, and we'll work on better managing reservations to improve future experiences.
    

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