Y est allé·e le il y a 4 jours
- Global 3
- Plats 4
- Service 2
- Atmosphère 5
When attending a Michelin Star restaurant, you expect a certain level of service and food. Sadly, the Dysart fell short of these expectations.
The food: the tasting menu was well thought out and the dishes were generally very good. The desserts felt a bit lacking however and let down the rest of the courses.
The service: everyone was very pleasant, but the service was not up to “Michelin” standard. The waiting staff did not know the menu well, it felt like they had memorised the dish 2 seconds before serving it, as they hurriedly rattled off the dish for fear of forgetting it, even making mistakes in some of the ingredients.
At the end of the meal, we had to find our own coats (they had been taken at the start but nobody offered to retrieve them). When leaving the restaurant (not late, service was still fully underway), the front of house was empty. The staff were chatting behind the pass in view of the diners and one hastily shouted “goodbye” at me from a distance as I let myself out.
These would be minor inconveniences, but if you’re selling yourself as a Michelin Star establishment and charging those sorts of prices, the whole package should reflect that.
I must comment on the wonderful sommelier, he is doing a lot of the heavy lifting in the dining room - keeping the diners engaged and is generally a lovely presence.
