The Black Swan Ockham

4.0

3174 avis

De 26 £ à 40 £

Britannique

Effectuer une réservation

2 personnes

5 nov. 2024

19:00

Réservé 20 fois aujourd'hui

Charmant
Parfait pour manger en plein air
Idéal pour les groupes

Installé dans la campagne idyllique du Surrey, le pub-restaurant The Black Swan Ockham est le centre de la culture culinaire locale. Il propose un menu britannique innovant, préparé à partir des meilleurs produits locaux frais et de saison. Affichant un style délicieusement éclectique, ce pub-restaurant possède une carte de vins internationale, une grande sélection de bières et une décoration cosmopolite dotée de cheminées à foyer ouvert et de nombreux sièges confortables. En été, il vous sera possible de souper à l'extérieur, dans les magnifiques jardins de l'établissement.

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
De 26 £ à 40 £
Cuisine(s)
Britannique
Heures d'ouverture
lun.–mer. 12:00–23:00 jeu.–sam. 12:00–23:30 dim. 12:00–22:00
Numéro de téléphone
01932 862364
Site internet
http://www.blackswanockham.com/
Moyens de paiement
American Express, Mastercard, Visa
Dress code
Tenue de VIlle
Chef de cuisine
Graeme Terrell

Endroit
Old Lane, KT11 1NG Ockham, Surrey
Quartier
Cobham
Parking details
Large car park with over 100 spaces, plus our overflow car park of up to 20 cars
Public transit
There is no direct public transport to the pub. The nearest train station is Effingham Junction just under 1 mile away with taxi"s available from the station.
Animation
OUTDOOR CINEMA 10/09/17 outdoor cinema event on the 10th of September. we are showing Top Gun on the big screen for £19.95 for adults £10 for kids. This includes a BBQ, popcorn, sweets and a soft drink!! still a few tickets left. Just ask the team BONFIRE NIGHT 06/11/17This is a massive event where we will be pulling out all the stops with a huge bonfire and firework display. just ask for details, we will be happy to chat about it.
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Brasserie en plein air, Cheminée intérieure, Non-fumeur, Salle privée, Terrasse, Terrasse, Vin, Zone de fumage extérieur

Avis de 3 174 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.0

4 d'après les évaluations récentes

4Plats
4,1Service
4,1Atmosphère
3,7Rapport qualité-prix

Bruit • Dynamique

Apprécié pour

Surrey
Parfait pour manger en plein air

3 174 avis

R
Richard
Surrey
1 avis
5.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Fantastic food and friendly staff. Very highly recommended!
Cet avis est-il utile ?
m
maddie
Hampshire
1 avis
3.0
1 avis
Y est allé·e le il y a 5 jours
1. Global 3
2. Plats 1
3. Service 4
4. Atmosphère 3
We were not advised this was a three course meal and most of the choices on offer were poor. We were offered a salad in the middle of Autumn and the beef sauce was far too rich, it actually made me feel ill. All I can say is that it was not Bad but there were 7 of us and no one wants to go back again. The staff were fabulous but it was a seriously overpriced mistake.
The Black Swan OckhamA répondu il y a 4 jours
I'm sorry to hear that you didn't enjoy your meal, We will pass on your feedback but we are surprised to hear, as the feedback we had on the food last night as well as your table was extremely positive. Our chef created a menu made from specials for the special event, which we are booked up for well in advance & all of our guests were called in advance to confirm & inform we would be running these specials. The bourguignon is a particularly rich dish and all of our dishes on the evening were sold at the usual price they are throughout the year, we run specials such as fish or steak nights & are freshly made from scratch, priced individually following the company market price and policies which are set for us. We also decided not to ticket or charge any supplements for the event. Regards
Cet avis est-il utile ?
p
peter
Surrey
3 avis
4.0
3 avis
Y est allé·e le 28 octobre 2024
1. Global 4
2. Plats 5
3. Service 5
4. Atmosphère 5
Very pleasant lunch - good food, good service and relaxing ambience.Thank you.
Cet avis est-il utile ?
V
Vanessa
Surrey
2 avis
4.0
2 avis
Y est allé·e le 21 octobre 2024
1. Global 4
2. Plats 2
3. Service 4
4. Atmosphère 4
Unfortunately there was one very loud customer which spoilt it for the other customers. My double burger tasted of very cheap meat and I mentioned to the waiter, as feedback ,that there were several bits of gristle in it -had a taste you would expect from a cheap frozen burger not from a lovely pub like the Black Swan. Not worth the £20 that dish cost .My friends meal no problems . As always the staff were lovely and friendly and attentative so that made up for it! Thank you.
Cet avis est-il utile ?
G
Gavin
Surrey
1 avis
2.0
1 avis
Y est allé·e le 19 octobre 2024
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 1
Food was pretty mediocre and it felt like standards have gone downhill in recent years sadly. Place felt a bit uncared for. Such a shame as this was an old favourite.
The Black Swan OckhamA répondu le 21 octobre 2024
Dear Gavin, we are really sorry that you didn't enjoy your visit and hope to see you again to show you that it was a one off, Many thanks Barbara
Cet avis est-il utile ?
DG
DeborahG
Londres
15 avis
5.0
15 avis
Y est allé·e le 19 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
It’s a great place. Plenty of space, parking, a lovely country setting. We had a lovely welcome and excellent service. The food was delicious - interesting starters, good choice of mains and deserts.
The Black Swan OckhamA répondu le 21 octobre 2024
Thank you Deborah for the great review. Barbara
Cet avis est-il utile ?
P
PHILIPPA
Londres
1 avis
3.0
1 avis
Y est allé·e le 13 octobre 2024
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 4
We booked a table to celebrate my husband’s birthday. We received a warm welcome upon arrival and were promised a glass of champagne on the house to celebrate the occasion. Unfortunately the glasses of fizz never arrived. Good was delicious but service very mediocre.
The Black Swan OckhamA répondu le 18 octobre 2024
Dear Phillipa. We are ever so sorry that you didn't receive the bubbly on us. Please accept our apology and hopefully it won't stop you from coming again. Stephanie
Cet avis est-il utile ?
J
Jeff
Surrey
1 avis
4.0
1 avis
Y est allé·e le 10 octobre 2024
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 5
Enjoy eating here, love eating out in the garden in fine weather.
The Black Swan OckhamA répondu le 13 octobre 2024
Thank you Jeff for your review. Barbara
Cet avis est-il utile ?
T
Tim
Londres
23 avis
4.0
23 avis
Y est allé·e le 8 octobre 2024
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 3
A decent experience. It’s a good restaurant when it works and today was one of those days. Felt short staffed but the ones that were there were friendly and capable. Decent food.
The Black Swan OckhamA répondu le 13 octobre 2024
Dear Tim , Thank you for your kind words Barbara
Cet avis est-il utile ?
J
John
Toronto
5 avis
1.0
5 avis
Y est allé·e le 29 septembre 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
Avoid booking a table at 6.0 pm on a Sunday as you get caught up in the change of rota’s. We were parked in a corner & quitely forgotten about. Tables around us were left uncleared from a busy lunchtime service. Four different members of staff walked around a pile of food on the floor, which remained there for the 2 hours it took us to be served. The French Manageress couldn’t be traced. The new shift of Staff were clearly embarrassed & were doing their best to play catch up. This is such a shame as the food, when it came, was very good. We ordered a simple desert of ice cream , rum & rassin, but after a long wait was told that the Chef couldn’t find any! We got our bill & left feeling somewhat disappointed at the whole experience. We have eaten here on several previous occasions & throughly enjoyed ourselves, so what has gone so horribly wrong?
The Black Swan OckhamA répondu le 5 octobre 2024
Dear John, I would like to apologise that your visit did not meet our expectations. Thank you for taking your time to leave us a review, it helps us become better. I will contact you privately to discuss this. Many thanks, Diana
Cet avis est-il utile ?

FAQ

Le restaurant The Black Swan Ockham est noté 4 étoiles par 3174 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

5 nov. 2024

19:00

Réservé 20 fois aujourd'hui

Old Lane, KT11 1NG Ockham, Surrey

Salles

Informations supplémentaires

Quartier
Cobham
Heures d'ouverture
lun.–mer. 12:00–23:00 jeu.–sam. 12:00–23:30 dim. 12:00–22:00
Prix
De 26 £ à 40 £
Cuisine(s)
Britannique
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Large car park with over 100 spaces, plus our overflow car park of up to 20 cars
Public transit
There is no direct public transport to the pub. The nearest train station is Effingham Junction just under 1 mile away with taxi"s available from the station.
Moyens de paiement
American Express, Mastercard, Visa
Chef de cuisine
Graeme Terrell
Animation
OUTDOOR CINEMA 10/09/17 outdoor cinema event on the 10th of September. we are showing Top Gun on the big screen for £19.95 for adults £10 for kids. This includes a BBQ, popcorn, sweets and a soft drink!! still a few tickets left. Just ask the team BONFIRE NIGHT 06/11/17This is a massive event where we will be pulling out all the stops with a huge bonfire and firework display. just ask for details, we will be happy to chat about it.
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Brasserie en plein air, Cheminée intérieure, Non-fumeur, Salle privée, Terrasse, Terrasse, Vin, Zone de fumage extérieur

Site internet
http://www.blackswanockham.com/
Numéro de téléphone
01932 862364

The Black Swan Ockham

Effectuer une réservation

Salles

Informations supplémentaires

Menu

Avis de 3 174 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

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Salles

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