The Black Swan Ockham

4.0

3180 avis

De 26 £ à 40 £

Britannique

Effectuer une réservation

2 personnes

23 nov. 2024

19:00

Réservé 18 fois aujourd'hui

Charmant
Parfait pour manger en plein air
Chiens acceptés

Installé dans la campagne idyllique du Surrey, le pub-restaurant The Black Swan Ockham est le centre de la culture culinaire locale. Il propose un menu britannique innovant, préparé à partir des meilleurs produits locaux frais et de saison. Affichant un style délicieusement éclectique, ce pub-restaurant possède une carte de vins internationale, une grande sélection de bières et une décoration cosmopolite dotée de cheminées à foyer ouvert et de nombreux sièges confortables. En été, il vous sera possible de souper à l'extérieur, dans les magnifiques jardins de l'établissement.

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
De 26 £ à 40 £
Cuisine(s)
Britannique
Heures d'ouverture
lun.–mer. 12:00–23:00 jeu.–sam. 12:00–23:30 dim. 12:00–22:00
Numéro de téléphone
01932 862364
Site internet
http://www.blackswanockham.com/
Moyens de paiement
American Express, Mastercard, Visa
Dress code
Tenue de VIlle
Chef de cuisine
Graeme Terrell

Endroit
Old Lane, KT11 1NG Ockham, Surrey
Quartier
Cobham
Parking details
Large car park with over 100 spaces, plus our overflow car park of up to 20 cars
Public transit
There is no direct public transport to the pub. The nearest train station is Effingham Junction just under 1 mile away with taxi"s available from the station.
Animation
OUTDOOR CINEMA 10/09/17 outdoor cinema event on the 10th of September. we are showing Top Gun on the big screen for £19.95 for adults £10 for kids. This includes a BBQ, popcorn, sweets and a soft drink!! still a few tickets left. Just ask the team BONFIRE NIGHT 06/11/17This is a massive event where we will be pulling out all the stops with a huge bonfire and firework display. just ask for details, we will be happy to chat about it.
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Brasserie en plein air, Cheminée intérieure, Non-fumeur, Salle privée, Terrasse, Terrasse, Vin, Zone de fumage extérieur

Avis de 3 180 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.0

4 d'après les évaluations récentes

4Plats
4,1Service
4,1Atmosphère
3,7Rapport qualité-prix

Bruit • Dynamique

Apprécié pour

Surrey
Parfait pour manger en plein air

3 180 avis

B
Bahar
Surrey
1 avis
4.0
1 avis
Y est allé·e le il y a 6 jours
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 2
Only thing that was disappointing was being separated from the main restaurant for bringing my toddler. Categorising babies and pets as the same.
Cet avis est-il utile ?
D
David
Surrey
1 avis
4.0
1 avis
Y est allé·e le il y a 7 jours
1. Global 4
2. Plats 2
3. Service 3
4. Atmosphère 3
We have been to the Black Swan, Ockham before and enjoyed it. Unfortunately on this occasion the food was not up to standard. The staff are friendly -no problem. I ordered the cheese plate-a real let down- supposed to be 3 cheeses-only 2. No apology at first. Cheap crackers and a bit of chutney. The whole plate was a disgrace- no thought given to presentation. It was a table for 4-our friend ordered apple crumble -she could not eat it as it was burnt. The manager did adjust the bill for which we thanked him. The restaurant was not very busy so there should be no reason for the food to be substandard. My venison was excellent. I expect that we will return but my friends were not impressed. It only takes one substandard meal to lose a customer and I doubt they will return. My main comment is : We appreciate times are difficult -so a restaurant has to go the extra mile to keep it customers and give value for money. I suspect that the A3/M25 massive roadworks impinge on people visiting the restaurant. However, I will return and see how they fare. I hope that this is taken as constructive criticism.
Cet avis est-il utile ?
D
Dean
Surrey
1 avis
5.0
1 avis
Y est allé·e le il y a 7 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Barby and the team are great very welcoming food fantastic I'm a new regular Dean chart
Cet avis est-il utile ?
K
Katharyn
Surrey
3 avis
5.0
3 avis
Y est allé·e le il y a 7 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Always enjoy a meal at the Black Swan, food is delicious and the service is exceptional. Mulled wine wasn't great but they made another batch and it was good. They are very accommodating with our dogs, always makes space for them (x2 are large 7 x1 smallish). I can't praise the staff enough at the Black Swan.
Cet avis est-il utile ?
H
Helen
Surrey
3 avis
VIP
5.0
3 avis
Y est allé·e le 10 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Our favourite venue. Sunday lunch is the best in Surrey.
The Black Swan OckhamA répondu le 11 novembre 2024
Thank you so much Helen. I will pass onto the team . Barbara
Cet avis est-il utile ?
R
Richard
Surrey
1 avis
5.0
1 avis
Y est allé·e le 3 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Fantastic food and friendly staff. Very highly recommended!
The Black Swan OckhamA répondu le 8 novembre 2024
Hi Richard, Thank you for the 5 stars and kind words! Hope to see you again soon. The Black Swan
Cet avis est-il utile ?
m
maddie
Hampshire
1 avis
3.0
1 avis
Y est allé·e le 31 octobre 2024
1. Global 3
2. Plats 1
3. Service 4
4. Atmosphère 3
We were not advised this was a three course meal and most of the choices on offer were poor. We were offered a salad in the middle of Autumn and the beef sauce was far too rich, it actually made me feel ill. All I can say is that it was not Bad but there were 7 of us and no one wants to go back again. The staff were fabulous but it was a seriously overpriced mistake.
The Black Swan OckhamA répondu le 1 novembre 2024
I'm sorry to hear that you didn't enjoy your meal, We will pass on your feedback but we are surprised to hear, as the feedback we had on the food last night as well as your table was extremely positive. Our chef created a menu made from specials for the special event, which we are booked up for well in advance & all of our guests were called in advance to confirm & inform we would be running these specials. The bourguignon is a particularly rich dish and all of our dishes on the evening were sold at the usual price they are throughout the year, we run specials such as fish or steak nights & are freshly made from scratch, priced individually following the company market price and policies which are set for us. We also decided not to ticket or charge any supplements for the event. Regards
Cet avis est-il utile ?
p
peter
Surrey
3 avis
4.0
3 avis
Y est allé·e le 28 octobre 2024
1. Global 4
2. Plats 5
3. Service 5
4. Atmosphère 5
Very pleasant lunch - good food, good service and relaxing ambience.Thank you.
Cet avis est-il utile ?
V
Vanessa
Surrey
2 avis
4.0
2 avis
Y est allé·e le 21 octobre 2024
1. Global 4
2. Plats 2
3. Service 4
4. Atmosphère 4
Unfortunately there was one very loud customer which spoilt it for the other customers. My double burger tasted of very cheap meat and I mentioned to the waiter, as feedback ,that there were several bits of gristle in it -had a taste you would expect from a cheap frozen burger not from a lovely pub like the Black Swan. Not worth the £20 that dish cost .My friends meal no problems . As always the staff were lovely and friendly and attentative so that made up for it! Thank you.
Cet avis est-il utile ?
G
Gavin
Surrey
1 avis
2.0
1 avis
Y est allé·e le 19 octobre 2024
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 1
Food was pretty mediocre and it felt like standards have gone downhill in recent years sadly. Place felt a bit uncared for. Such a shame as this was an old favourite.
The Black Swan OckhamA répondu le 21 octobre 2024
Dear Gavin, we are really sorry that you didn't enjoy your visit and hope to see you again to show you that it was a one off, Many thanks Barbara
Cet avis est-il utile ?

FAQ

Le restaurant The Black Swan Ockham est noté 4 étoiles par 3180 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

23 nov. 2024

19:00

Réservé 18 fois aujourd'hui

Old Lane, KT11 1NG Ockham, Surrey

Salles

Informations supplémentaires

Quartier
Cobham
Heures d'ouverture
lun.–mer. 12:00–23:00 jeu.–sam. 12:00–23:30 dim. 12:00–22:00
Prix
De 26 £ à 40 £
Cuisine(s)
Britannique
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Large car park with over 100 spaces, plus our overflow car park of up to 20 cars
Public transit
There is no direct public transport to the pub. The nearest train station is Effingham Junction just under 1 mile away with taxi"s available from the station.
Moyens de paiement
American Express, Mastercard, Visa
Chef de cuisine
Graeme Terrell
Animation
OUTDOOR CINEMA 10/09/17 outdoor cinema event on the 10th of September. we are showing Top Gun on the big screen for £19.95 for adults £10 for kids. This includes a BBQ, popcorn, sweets and a soft drink!! still a few tickets left. Just ask the team BONFIRE NIGHT 06/11/17This is a massive event where we will be pulling out all the stops with a huge bonfire and firework display. just ask for details, we will be happy to chat about it.
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Brasserie en plein air, Cheminée intérieure, Non-fumeur, Salle privée, Terrasse, Terrasse, Vin, Zone de fumage extérieur

Site internet
http://www.blackswanockham.com/
Numéro de téléphone
01932 862364

The Black Swan Ockham

Effectuer une réservation

Salles

Informations supplémentaires

Menu

Avis de 3 180 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

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