Sugar Factory - Rosemont

4.1

4,1

5644 avis

De 31 $ à 50 $

Américaine

Effectuer une réservation

2 personnes

15 mars 2025

19:00

Réservé 52 fois aujourd'hui

Parfait pour siroter des cocktails créatifs
Adapté aux occasions spéciales
Délicieux et bons pour les enfants

Dites bonjour à votre nouveau voisin super sympa à Chicago! La Sugar Factory American Brasserie est un espace de 836 m² offrant des classiques culinaires américains sucrés et salés dans le MB Financial Park Entertainment District de Rosemont. Le Sugar Factory doit son succès à un concept célèbre de menus de nourriture et de boissons proposant des classiques parfaitement exécutés, tels que des œufs Bénédictine, des hamburgers aux pains plats fait maison, sans oublier des savoureux steaks et des pâtes. Parmi les sélections plus originales, vous retrouverez les crêpes Banana Split, la fondue Rocky Road et les pancakes Red Velvet. Le Sugar Factory a également trouvé un moyen de pimenter vos boissons préférées en offrant de splendides coupes ornées de bonbons, et des martinis et des cocktails de spécialités, comme le Cotton Candy Cosmopolitan ou le Cherry Tootsie Pop. Des laits fouettés originaux aux saveurs de bonbons et le fameux sundae King Kong complètent le menu inspiré du Sugar Factory.

Informations supplémentaires

Endroit
5445 Park Place, MB Financial Park, 60018 Rosemont, IL
Numéro de téléphone
(847) 233-9010
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine, Dessert, Réservation de tables avec bouteilles
Heures d'ouverture
lun–ven 16:00–22:00 sam, dim 11:00–22:00
Dress code
Tenue de VIlle
Parking details
Parking is FREE with Sugar Factory validation (up to 24 hours). Valet Parking is available for $10. MB Financial Park is located at 5501 Park Place Rosemont, IL 60018 Parking is available in the 8,500 space covered parking garage located between Bryn Mawr and Balmoral Ave.
Moyens de paiement
American Express, Discover, Mastercard, Visa

Privatisation de salle

Plats populaires

Avis de 5 644 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.1

4,1 d'après les évaluations récentes

3,9Plats
4,4Service
4,2Atmosphère
3,4Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Banlieues nord-ouest
Délicieux et bons pour les enfants
Banlieues nord-ouest
Parfait pour profiter d'une vue panoramique

5 644 avis

OT
Utilisateur d'OpenTable
Wisconsin1 avis
5.0
Y est allé·e il y a 1 jour
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 5
It was our first time at The Sugar Factory and it was a super fun experience, especially for our kids. The four of us shared a dry ice drink and the kids loved the presentation. My husband had the Super Cheesy Smash Burger. The server kindly warned him that it would be messy, but my husband went for it anyway. He ate it with a fork to avoid getting his hands covered in cheese, but said it was very good. My son had the Carne Asada Tacos and my daughter had Boneless Wings with Zesty BBQ sauce. They ended up trading meals partway through, enjoying a bit of each menu item. I had the Grilled Chicken Sandwich. It was pretty tasty. I thought for certain they would want an elaborate milkshake for dessert, but they were both too full. If we come back, I think we would order several appetizers instead, thereby saving room for the signature desserts. We had great service! The atmosphere was lively and fun. We’ll be back again!
Cet avis est-il utile ?
A
Ashley
Chicago1 avis
3.0
Y est allé·e le il y a 6 jours
1. Global 3
2. Plats 2
3. Service 5
4. Atmosphère 5
The service was outstanding! But unfortunately, the food was not. Not much flavor on anything.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Chicago1 avis
4.0
Y est allé·e le il y a 6 jours
1. Global 4
2. Plats 5
3. Service 5
4. Atmosphère 5
Everything was good except the tables are way too small
Cet avis est-il utile ?
KE
KarlaE
Chicago4 avis
5.0
Y est allé·e le 1 mars 2025
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great time! We have never been. It was definitely an experience!
Cet avis est-il utile ?
J
Jeff
Chicago2 avis
1.0
Y est allé·e le 1 mars 2025
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 3
There is a sign right before you walk in, stating that, instead of tipping your server there will be an automatic 20% added to your bill for service. OK - that's fine. However, what this actually means is: good luck with our service. For my daughter's birthday, we took her and a few of her friends. We got separate tables and different waiters, but they were just 1 table over from my wife and I. In the time it took for my daughter's table to order (and receive) their drinks and appetizer...we hadn't even gotten to order our drinks. The manager managed to walk past us twice during this time when we just had water and ask "how everything was?" I'm not even sure he looked down at the table. 15 minutes into our visit, we finally got to order - by this point we opted out of getting alcohol or appetizers. Not soon after we placed our order, the manager walked past again to ask "how everything was tasting." What? The next time he did this was about 10 minutes later when our food still hadn't come. I didn't answer and he literally, because what could I say "the water is great?" so he just stood there and asked the question again louder. You'd think I'm kidding, but when the food arrived, he immediately came back over and asked "how is everything tasting." We literally just got the food. After our daughter received her birthday ice cream treat, my wife tried to flag down the waiter to tell him we would go ahead and order a dessert. Nope...he just walked right past her. They got that 20% tip though...
Cet avis est-il utile ?
l
laila
Chicago1 avis
5.0
Y est allé·e le 26 février 2025
1. Global 5
2. Plats 2
3. Service 5
4. Atmosphère 5
the drinks were good and cool, but can’t say the same about the food especially the little sliders.
Cet avis est-il utile ?
F
Frank
Chicago2 avis
5.0
Y est allé·e le 23 février 2025
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
It is a very loud experience but the atmosphere fits the restaurant. The food was very good with no complaints from anyone about table. Michael was our server and he did a great job, we were thankful he was our server. What I didn’t like was the hostess telling us before we were served that the tip is an automatic 20%. I explained to her that the service had better live up to t Ty hat number. I’m not a fan of them limiting the server to just 20%. In this case Michael did such a good job we would have given more
Cet avis est-il utile ?
D
David
Chicago1 avis
3.0
Y est allé·e le 22 février 2025
1. Global 3
2. Plats 2
3. Service 2
4. Atmosphère 3
The atmosphere and wow factor of the goblet drinks are fun, especially for kids. But the food is very mediocre and overpriced and the service is very slow, though everyone is very polite. Our main dishes took over a half hour to come out, and it took nearly 2 hours total just to get drinks, an appetizer, food, take home boxes, and the check. Overall, it’s not worth the money but a fun one-time or special occasion experience.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Chicago1 avis
4.0
Y est allé·e le 22 février 2025
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 5
The food and atmosphere are great- and the service (as far as our waiter) was equally as great; however, when a photographer came up to take photo, our daughter (4 years old) had unfortunately spilled her drink on herself, which upset her. As we focused on comforting and cleaning her up, we declined the photo, but the photographer was persistent (impatiently gesturing for just my husband and I to be in the photo then). Her rude persistence lead us to have to decline a bit stronger. In the future, we would appreciate more understanding when declines happen, as attending to upset children should take priority. Still, the evening was mostly enjoyable.
Cet avis est-il utile ?
J
Jodi
Chicago1 avis
2.0
Y est allé·e le 16 février 2025
1. Global 2
2. Plats 3
3. Service 2
4. Atmosphère 2
We will most likely not come back anymore- It was not quite what it used to be. The food is ok, the drinks are cute, but charging me 20% to tip automatically for a party of 4 is not necessary. The service was not great- waited too long and it was not terribly busy. I do like to tip well, but I also should have the right to choose my tip. I understand for larger parties- but not for 4 people. We went to celebrate my daughters birthday and this year they charge $5 to get a sparkler in the birthday ice cream treat! So we went with the free candle and the waitress basically swiped it out of the ice cream before she could finish blowing it out. We paid in cash- they must not believe in change only dollars. I was to get $16.25 back and only got the $16. I know it is only a quarter, but what was that about...I could not wait to ask because we would still be there waiting since they were slow. The noise level was fine until they played terrible music for those who bout the $99.00 king kong bowl... Overall, thanks for a few good years of celebration- this time was just not worth it and we will be moving on to a different place.
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FAQ

Le restaurant Sugar Factory - Rosemont est noté 4,1 étoiles par 5644 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

15 mars 2025

19:00

Réservé 52 fois aujourd'hui

Google Map pour Sugar Factory - Rosemont

5445 Park Place, MB Financial Park, 60018 Rosemont, IL

Informations supplémentaires

Numéro de téléphone
(847) 233-9010
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine, Dessert, Réservation de tables avec bouteilles
Heures d'ouverture
lun–ven 16:00–22:00 sam, dim 11:00–22:00
Dress code
Tenue de VIlle
Parking details
Parking is FREE with Sugar Factory validation (up to 24 hours). Valet Parking is available for $10. MB Financial Park is located at 5501 Park Place Rosemont, IL 60018 Parking is available in the 8,500 space covered parking garage located between Bryn Mawr and Balmoral Ave.
Moyens de paiement
American Express, Discover, Mastercard, Visa

Sugar Factory - Rosemont

Effectuer une réservation

Informations supplémentaires

Privatisation de salle

Private Dining

Demande personnalisée

Plats populaires

Sugar Factory Rainbow Sliders

The Signature Sugar Factory Burger

The Sugar Factory Club

Menu

Avis de 5 644 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Quelle est la note attribuée au restaurant Sugar Factory - Rosemont ?

Sugar Factory - Rosemont accepte-t-il actuellement les réservations ?

Effectuer une réservation

Informations supplémentaires