Refinery Rooftop

4.1

4,1

635 avis

30 $ ou moins

Américaine

Effectuer une réservation

2 personnes

5 nov. 2024

19:00

Réservé 3 fois aujourd'hui

Tendance
Animé
Parfait pour le brunch

The Refinery Rooftop est le joyau du Refinery Hotel, usine de chapeaux du tournant du siècle devenu hôtel de luxe situé dans l'historique Garment District à New York. Une terrasse ouverte toute l'année et une vue de l'Empire State Building à couper le souffle: l'expérience New York d'excellence, que vous soyez new yorkais ou simplement en visite. The Refinery Rooftop est ouvert toute l'année, 7 jours par semaine. Les réservations sont fortement recommandées.

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Américaine, Bar à cocktails, Bar à Vin
Heures d'ouverture
lun.–jeu. 11:30–23:00 ven. 11:30–02:00 sam. 10:30–02:00 dim. 10:30–23:00
Numéro de téléphone
(646) 663-5951
Site internet
https://refineryrooftop.com/
Moyens de paiement
American Express, Diners Club, Discover, Visa
Dress code
Tenue de VIlle
Service traiteur
Planning an Office Meeting? Birthday Party? Anniversary? Baby Shower? Team lunch? Let Events & Co cater your next event! Choose from one of our pre-designed catering menus or let us customize the perfect package for your special occasion. Our catering combines the comfort of a home-cooked meal with the luxury of fine dining to treat you and your guests to an unforgettable meal without all of the grocery shopping, prepping, cooking, and stressing. With our flexible packages, we can accommodate allergies, dietary restrictions, and parties of all sizes. Food is prepared in Midtown Manhattan and delivered hot and fresh to your event. Please visit us at: https://eventsand.co/catering/
Installations pour l'événement privé
Host your next Special Event at the #1 rooftop in New York City. IGC Hospitality the needs of our guests first. Whether you are planning a birthday for a group of friends or a Gala event for 400, the Refinery Rooftop is the perfect space for your event. For more information please visit us at: https://eventsand.co/venues/refinery-rooftop/

Endroit
63 W 38TH ST, 10018 New York, NY
Quartier
Midtown West
Rue transversale
6th Avenue
Parking details
We recommend the SpotHero app for the best pricing for local parking garages.
Public transit
Subway - 7, D, F, N, Q, R, W
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Animation, Avec vue, Banquet, Bar complet, Bar/salon, Bière, Cheminée intérieure, Cocktails, Fin de soirée, Salle privée, Terrasse, Terrasse, Vin

Avis de 635 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.1

4,1 d'après les évaluations récentes

4,2Plats
4,2Service
4,5Atmosphère
4Rapport qualité-prix

Bruit • Modéré

635 avis

A
Arielle
Idaho
2 avis
VIP
1.0
2 avis
Y est allé·e le 27 octobre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 2
I booked this reservation a few days in advance because I had some family visiting from out of town. We booked Refinery as a nice rooftop with a view to go to after my cousin and aunt’s first ever Broadway show. Initially, I was struggling to select between refinery rooftop and RH rooftop. But went with refinery since it was closer to the theater. I regret this!! When we arrived, the hostess could not find my reservation, even though I showed her both the confirmation email and the OpenTable reservation, which I made at least a day or two in advance. It was embarrassing to have family feel like I hadn’t planned for them. When we sat down, my elderly aunt was finding it difficult to cope with the noisy and busy-body children at the table next to us. So perhaps not the most thoughtful table to seat us at. To top it off, my aunt got sick at the end of the night. I suspect it was due to the food, but of course one can never be certain. Needless to say, I would definitely not return, and advise others to avoid as well.
Refinery RooftopA répondu il y a 5 jours
I’m truly sorry to hear about your experience and the issues you encountered with your reservation. It’s disappointing to learn that we did not provide the level of service you expected, especially for such a special occasion. We understand how important it is to create a welcoming atmosphere, particularly for your family, and we apologize for the noise and seating arrangement. We take food safety very seriously, and your aunt's experience is concerning. Please reach out to us directly so we can address your concerns further and ensure that such issues do not happen again. Sincerely, Stephen
Cet avis est-il utile ?
D
Deborah
New York
1 avis
VIP
3.0
1 avis
Y est allé·e le 27 octobre 2024
1. Global 3
2. Plats 4
3. Service 4
4. Atmosphère 4
Restaurant could not locate my confirmed Open Table reservation- team member stated it was an ongoing issue and Open Table reservations do not come through to their system. They were able to seat us and besides issue with reservation, brunch was delicious and view was wonderful.
Refinery RooftopA répondu il y a 5 jours
Thank you for sharing your experience. We're glad to hear that you enjoyed your brunch and the wonderful view, but we sincerely apologize for the confusion regarding your OpenTable reservation. We are actively working to resolve these issues to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back soon! Sincerely, Stephen
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Houston
3 avis
1.0
3 avis
Y est allé·e le 13 octobre 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 4
Very disappointing customer service. When we arrived, we were told that our reservation wasn’t in their system. The manager, who was quite rude, informed us that we couldn't sit on the patio and offered us seating in the covered area. We asked if we could wait for a patio table, but the same rude and unprofessional manager said it would be almost impossible, as those tables were reserved for guests with reservations (which we had, and I provided proof). After waiting for some time, we decided to leave. Just as we were about to enter the elevator, the hostess came over and said she had managed to get us a table outside. Overall, the experience was poor. The food was decent, but the service was awful. We had to get up several times to ask for assistance. I do not recommend this place. The manager needs to be replaced!
Refinery RooftopA répondu le 17 octobre 2024
I’m truly sorry to hear about your experience. It's disappointing that our service and management did not meet your expectations. We apologize for the reservation issues and the way you were treated, and I will address this with our team to ensure it doesn’t happen again. Thank you for bringing this to our attention, and I hope you’ll consider giving us another chance in the future. Sincerely, Stephen
Cet avis est-il utile ?
s
samantha
New York
2 avis
1.0
2 avis
Y est allé·e le 8 septembre 2024
1. Global 1
2. Plats 5
3. Service 4
4. Atmosphère 4
They did not have our open table reservation and were rude about it. Said they were having open table issues not the only person with this issue there
Refinery RooftopA répondu le 16 septembre 2024
We're really sorry to hear about the trouble with your reservation and the service you experienced. It's concerning to hear about the issues with OpenTable and the way it was handled. We appreciate your feedback and will look into this matter to prevent future issues. We hope you'll give us another chance to provide you with a better experience. Sincerely, Stephen
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
New York
2 avis
5.0
2 avis
Y est allé·e le 23 juin 2024
1. Global 5
2. Plats 5
3. Service 2
4. Atmosphère 5
Food, drinks, ambience and all was fantastic. Definitely worth the visit. Service was kinda slow, empty plates remained on the small table and were only removed when the main courses arrived. Water wasnt refilled and took too a little for a waiter to come around. Overall tho its not enough to disparage me or anyone from going, if you are thinking of going. Go
Refinery RooftopA répondu le 3 juillet 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the fantastic food, drinks, and ambiance during your visit. We appreciate your constructive comments about the service and will use them to improve. We hope to see you again soon for another great experience! Cheers, Stephen
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Nashville
1 avis
2.0
1 avis
Y est allé·e le 27 mai 2024
1. Global 2
2. Plats 4
3. Service 4
4. Atmosphère 5
Apparently OpenTable reservations don’t register with the restaurant’s system. We arrived and they had no record of our reservation. The manager said OpenTable doesn’t always communicate with their reservation system. Thankfully he did his best to accommodate us as close to our time as possible. But id be cautious about booking through OpenTable for refinery moving forward.
Refinery RooftopA répondu le 29 mai 2024
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with your OpenTable reservation. We'll look into this issue to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless dining experience. Sincerely, Stephen
Cet avis est-il utile ?
BA
BrandonA
New York
9 avis
5.0
9 avis
Y est allé·e le 9 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great food, service, and atmosphere on a beautiful sunny spring day for lunch.
Refinery RooftopA répondu le 15 mai 2024
Thank you for your kind words about the food, service, and atmosphere, Brandon. We hope to welcome you back soon for another enjoyable meal. Cheers, Stephen
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
New York
16 avis
VIP
5.0
16 avis
Y est allé·e le 25 mars 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Fun birthday celebration on the rooftop. Food and drinks were great. And thank you for the birthday cake. My son enjoyed it. Photo ops made it even more special.
Cet avis est-il utile ?
JM
JohnM
Colombus
2 avis
VIP
5.0
2 avis
Y est allé·e le 23 mars 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great place with a great vibe. Food and service were great.
Refinery RooftopA répondu le 26 mars 2024
We appreciate the kind words, John! Cheers, Stephen
Cet avis est-il utile ?
s
sharonw
New York
19 avis
VIP
4.0
19 avis
Y est allé·e le 20 mars 2024
1. Global 4
2. Plats 3
3. Service 5
4. Atmosphère 4
Very loud. So loud you couldn’t even hear the music - just a faint thumping in the background. Impossible to have a conversation. Don’t get the chicken panini. The flatbread was good as well as the salads. The spicy margaritas are very good.
Refinery RooftopA répondu le 26 mars 2024
Thank you for your feedback. We appreciate your feedback about the noise but we're glad to hear you enjoyed the flatbread, salads, and spicy margaritas. We hope to have the opportunity to better serve you in the future. Cheers, Stephen
Cet avis est-il utile ?

FAQ

Le restaurant Refinery Rooftop est noté 4,1 étoiles par 635 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

5 nov. 2024

19:00

Réservé 3 fois aujourd'hui

63 W 38TH ST, 10018 New York, NY

Informations supplémentaires

Rue transversale
6th Avenue
Quartier
Midtown West
Heures d'ouverture
lun.–jeu. 11:30–23:00 ven. 11:30–02:00 sam. 10:30–02:00 dim. 10:30–23:00
Prix
30 $ ou moins
Cuisine(s)
Américaine, Bar à cocktails, Bar à Vin
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
We recommend the SpotHero app for the best pricing for local parking garages.
Public transit
Subway - 7, D, F, N, Q, R, W
Moyens de paiement
American Express, Diners Club, Discover, Visa
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Animation, Avec vue, Banquet, Bar complet, Bar/salon, Bière, Cheminée intérieure, Cocktails, Fin de soirée, Salle privée, Terrasse, Terrasse, Vin

Site internet
https://refineryrooftop.com/
Numéro de téléphone
(646) 663-5951
Service traiteur
Planning an Office Meeting? Birthday Party? Anniversary? Baby Shower? Team lunch? Let Events & Co cater your next event! Choose from one of our pre-designed catering menus or let us customize the perfect package for your special occasion. Our catering combines the comfort of a home-cooked meal with the luxury of fine dining to treat you and your guests to an unforgettable meal without all of the grocery shopping, prepping, cooking, and stressing. With our flexible packages, we can accommodate allergies, dietary restrictions, and parties of all sizes. Food is prepared in Midtown Manhattan and delivered hot and fresh to your event. Please visit us at: https://eventsand.co/catering/
Installations pour l'événement privé
Host your next Special Event at the #1 rooftop in New York City. IGC Hospitality the needs of our guests first. Whether you are planning a birthday for a group of friends or a Gala event for 400, the Refinery Rooftop is the perfect space for your event. For more information please visit us at: https://eventsand.co/venues/refinery-rooftop/

Refinery Rooftop

Effectuer une réservation

Informations supplémentaires

Menu

Avis de 635 client·e·s

Évaluation globale (notes et avis)

FAQ

Quelle est la note attribuée au restaurant Refinery Rooftop ?

Refinery Rooftop accepte-t-il actuellement les réservations ?

Effectuer une réservation

Informations supplémentaires