Your Mountain House

Avis sur le restaurant Your Mountain House de personnes qui y ont mangé. Basés sur les notes récentes.

1. K

   Kevin

   Scranton1 avis

   1.0

   Y est allé·e le 15 février 2025

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 1

   It’s a crying shame that a place boasting the best food and service in the area has multiple people walking out without eating! We reserved a table for 4 for 7PM 2/14/25 excited to try the place out after seeing them advertise a Valentine’s special of steak, lobster, mashed potatoes and asparagus. We arrived at 655PM along with several others, some claiming reservations and some not. We stood waiting to be greeted for 5 or so minutes when a flustered server came to take us group by group not checking reservations, she then proceeded to frantically attempt to clear several dirty tables on her own. When we finally sat, we waited 5-10 minutes for a server to ask for our drink order. Then another 10 minutes with no drinks. I went to the bar to order the drinks, was served by the owner. Once our drinks were made, I asked to order our food in which he replied ‘No, I can’t take your order. You have to wait for your server, she will be right over.’ After another 15 minutes our server came over, we proceeded to order the Valentine’s special only to be told they were out of everything but the steak, but she would check with the kitchen to see what sides were available. Another 15 minutes passed with no word, and our drinks were empty. We walked to the bar to pay our tab, the server said our food would be right out but we had no idea what she even ordered for us! We said we weren’t staying and would like to pay for our drinks, she quickly gave us the bill, we paid cash and walked to the door noticing several other table sat at the same time we were, still had also not gotten any food! To top it off, as we reached the door we heard the owner yell from the bar ‘Hey! The drinks here are not free!’ Our server quickly told him we paid, and he yelled again ‘Oh ok, you’re good’ Each time I approached the bar, the owner could be heard and seen swearing and speaking to his staff in an ugly tone. Everyone was disheveled! It’s as if none of the staff had any training.
   

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2. D

   Debbi

   Philadelphie5 avis

   1.0

   Y est allé·e le 14 février 2025

   1. Global 1
   2. Plats 2
   3. Service 1
   4. Atmosphère 5

   No hostess at door, stood there for 10 minutes and no one acknowledged us. Ended up sitting at bar. Took owner 6 attempts to take & remember our drink order. Advertised Valentines Day special of surf & turf and they had zero lobster tails so no special available. Watched dozens of people come in the door and wait and then finally leave. It is areal shame because the place is beautiful but owner has no clue what he is doing
   

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3. V

   Valarie

   Scranton1 avis

   1.0

   Y est allé·e le 14 février 2025

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 2

   Reservation at 5:30 for the valentine special of steak and lobster. They were already out of lobster and they opened at 4. There weren’t that many tables. We left and many other tables got up and left as well. Terrible experience.
   

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