Windsor Hotel Dalby

Avis sur le restaurant Windsor Hotel Dalby de personnes qui y ont mangé. Basés sur les notes récentes.

1. T

   Tasmyn

   Queensland1 avis

   1.0

   Y est allé·e le 3 août 2024

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 1

   We booked a table online 2.5/3hrs prior to our booking time. We went to the venue and told the staff we had a booking for 6:30pm on Saturday 3rd August. Unfortunately no one took any notice to our online booking and therefore we had no table prepared/set aside for us. We were told to go and find ourselves a table, and there was literally nowhere to be seated. When we went to look at the menu and decide on food, we ended up walking out as it just got crowded and more people were coming in to find seats or had tables prebooked (LIKE US) but actually had a table set aside for them. We were disgusted with the service and we certainly were disgusted with the staff for not taking accountability when it came to our booking. My partner & I were simply looking for a nice night out as we haven't had a chance to treat ourselves lately. But instead we were greeted with no care and certainly no apologies were made.
   

   Windsor Hotel DalbyA répondu le 30 septembre 2024

   Thank you for your feedback, and I’m truly sorry to hear about your experience with your reservation. It’s unacceptable that your booking was not honoured, and we understand how frustrating this must have been. Your comments have been noted to ensure it doesn’t happen again. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future. Thanks, Team Windsor
   

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2. OT

   Utilisateur d'OpenTable

   Queensland1 avis

   5.0

   Y est allé·e le 30 juin 2024

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   Delicious chicken schnitzel, salad and chips. The garlic sauce (although cost extra) was incredible. Prices were reasonable for lunch with lots of specials even on a weekend. Service was fast and friendly. Will definitely be heading back there.
   

   Windsor Hotel DalbyA répondu le 30 septembre 2024

   Thanks for your wonderful review! We are delighted you enjoyed your experience with us. See you again soon!
   

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3. OT

   Utilisateur d'OpenTable

   Queensland1 avis

   5.0

   Y est allé·e le 5 juin 2024

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Have travelled to a lot of places around this country, and this place would have to be number 1 for everything.
   

   Windsor Hotel DalbyA répondu le 30 septembre 2024

   Thanks for your kind words and wonderful review!
   

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