White Castle - New Lenox

Avis sur le restaurant White Castle - New Lenox de personnes qui y ont mangé. Basés sur les notes récentes.

1. CG

   CarlaG

   Chicago2 avis

   2.0

   Y est allé·e le 15 février 2024

   1. Global 2
   2. Plats 2
   3. Service 3
   4. Atmosphère 4

   We have been going to this white castle for several years for Valentine’s Day and everything has been always exceptional until this year. This was the most disappointing day as the order was incorrect as my husband ordered no onions on his sliders they were loaded with them, french fries and onion rings were lukewarm at best and the drinks were watered down. We got no menu although we saw several of them on the other tables the people had left from, but we knew what we wanted. As we were eating, we were the last reservation, the server was taking the table cloths off and any decorations, on all the tables around us, we were given no napkins, and there were none at the kiosk by the drink machine so I had to go ask for them at the counter. It makes us wonder if we should continue our tradition of going to white castle for Valentine’s Day as it was very disappointing.
   

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2. BC

   BrCs

   Chicago2 avis

   5.0

   Y est allé·e le 15 février 2024

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Great experience for Valentine's Day. Staff was working hard.
   

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3. JK

   JeanK

   Chicago1 avis

   5.0

   Y est allé·e le 14 février 2024

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Great time.we have been going for 10 years.the grandkids love it.
   

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4. DP

   DonnaP

   Chicago1 avis

   5.0

   Y est allé·e le 15 février 2023

   1. Global 5
   2. Plats 5
   3. Service 4
   4. Atmosphère 5

   Keep the Valentine dinners going! It’s our first time and won’t be our last! Great value, good service, and a memory we will cherish!
   

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5. CG

   CarlaG

   Chicago2 avis

   5.0

   Y est allé·e le 15 février 2023

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   We cannot recommend highly enough White Castle in New Lenox, such a nice time.
   

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6. n

   nick

   Chicago1 avis

   5.0

   Y est allé·e le 15 février 2023

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   real nice me and my wife have been doing this for years. the decorations an service was real real nice.
   

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7. A

   Andreak

   Chicago15 avis

   1.0

   Y est allé·e le 15 février 2023

   1. Global 1
   2. Plats 2
   3. Service 1
   4. Atmosphère 5

   We celebrate Valentines Day at a White Castle location. This year’s experience was a tad different. While the store was decorated so nicely for the holiday the waitresses serving were delightful, unfortunately we waited 1 hour-yes 1 hour for our food. With a hungry 2 year old it lead to an unpleasant experience. Tempted to leave after waiting 50 min, we were informed that our food would be out shortly. Once the food came, it was cold and the order was slightly incorrect -no fries with the 2 meals we ordered. Not sure this location was prepared or had the kitchen staff to run a drive thru and tables in the dining room. Hope they can figure it out for next year!
   

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8. B

   Bear

   Chicago3 avis

   4.0

   Y est allé·e le 14 février 2021

   1. Global 4
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   Wanted to do something cute and fun on Valentine's Day. So I had heard about their lovers slider day. With the virus I get not going inside for the real ambiance. That was bummer, but we made do and went out in the snow to to the car shop. Thanks White Castle.
   

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9. JP

   JessicaP

   Chicago1 avis

   1.0

   Y est allé·e le 15 février 2020

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 1

   Not for valentine's day. I had reservations for 8 PM and there was a hour to hour and a half wait for food.
   

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10. t

    tomc

    Chicago1 avis

    5.0

    Y est allé·e le 14 février 2020

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5

    You reserved too many people at one time!!!! Management did a great job in taking care of customers. It just wasn't fair that so many were booked at same time. I don't think you took into account that people linger, that kids eat slower and customers may want seconds. Thank God the employees did an outstanding job handling everything. The decorations were awesome. Next year easy on bookings ok.
    

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