West Texas Chophouse- Nevada

Avis sur le restaurant West Texas Chophouse- Nevada de personnes qui y ont mangé. Basés sur les notes récentes.

1. OT

   Utilisateur d'OpenTable

   Las Vegas1 avis

   1.0

   Y est allé·e il y a 1 jour

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 1

   Worst experience ive had in a restaurant before.. lets start off the the waiter had such an attitude rushed the order and then screwed it up once it got here.. i asked for plain just meat cheese and bun i even said this.. however what was brought to me was a hamburger with everything im deathly allergic to tomato’s he took the food back but came back out immediately after im pretty sure he just took the topping off like he told me to do originally and i said no and why.. after i eaten the burger my throat started to close up and im not feeling well and had to go home to use my oxygen machine.. highly do not recommend this place at all..
   

   West Texas Chophouse- NevadaA répondu aujourd'hui

   Dear Customer, Thank you for sharing your experience at West Texas Chophouse. We sincerely apologize for the issues you faced with your order and the serious concern regarding your allergy. Your safety and satisfaction are very important to us, and it is disappointing to hear that we fell short in this instance. We appreciate your feedback and will be looking into this matter to ensure it does not happen again. We hope you might consider giving us another opportunity in the future to provide you with a better dining experience. Best regards, West Texas Chophouse Team
   

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2. M

   Melisa VIP

   Comté d’Orange9 avis

   2.0

   Y est allé·e le 9 mars 2025

   1. Global 2
   2. Plats 2
   3. Service 5
   4. Atmosphère 3

   Food was cheap quality and not good. The sides are lacking in options
   

   West Texas Chophouse- NevadaA répondu il y a 4 jours

   Dear Melisa, Thank you for your feedback regarding your visit to West Texas Chophouse. We're sorry to hear that the food quality and side options did not meet your expectations. Your comments are valuable to us, and we will look into these issues to ensure we improve. We appreciate you taking the time to share your experience, and we hope you'll consider giving us another opportunity to serve you better in the future. Best Regards, West Texas Chophouse Team
   

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3. B

   Brandon VIP

   Las Vegas11 avis

   5.0

   Y est allé·e le 27 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Was great! Autumn is absolutely amazing! Thank you!
   

   West Texas Chophouse- NevadaA répondu le 27 février 2025

   Hi Brandon! Thank you for your amazing review of West Texas Chophouse! We're thrilled to hear that you had a great experience and that Autumn made such a positive impression on you. Your kind words inspire our team to continue providing excellent service. We appreciate your support and look forward to welcoming you back for another wonderful meal soon! Thank you for choosing West Texas Chophouse!
   

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4. E

   Emily

   Baie de San Fra3 avis

   4.0

   Y est allé·e le 25 février 2025

   1. Global 4
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   Our server was fantastic, the food was presented beautifully and for the most part was very good. Burnt Ends were tasty. The ahi tuna tower was very nice, and a welcome break from the meat and bread options. The one flat note was a side dish of mixed vegetables which was profoundly over cooked and mushy.
   

   West Texas Chophouse- NevadaA répondu le 25 février 2025

   Hi Emily, thank you for your review! We're delighted to hear that you enjoyed the fantastic service and beautiful presentation of your food at West Texas Chophouse. We're also glad you liked the Burnt Ends and the ahi tuna tower. However, we sincerely apologize for the overcooked mixed vegetables. Your feedback is important to us, and we will take action to look into this issue. We appreciate your insights and hope to welcome you back soon for an even better experience!
   

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5. J

   Jessica

   Las Vegas2 avis

   1.0

   Y est allé·e le 16 février 2025

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 3

   Me and my husband brought 2 of our friends here for dinner because we had such an incredible Valentines dinner there, but we were SO disappointed in this visit. One of our friends had ordered their steak “Blue rare”, and when it came out it was most definitely not cooked properly.. it was medium well at best. My husband had ordered his NY strip medium rare and it was way overcooked. I felt so bad because our friends were so hungry and we waited almost 30 minutes for just our drink order to be taken. There was a couple next to us that arrived after us and they had drinks and bread before we were even greeted by our waiter. I definitely won’t be coming back for a bit because an over $200 bill got subpar service is pretty crappy.
   

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6. R

   Rene

   Unspecified1 avis

   5.0

   Y est allé·e le 15 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Pretty good overall maybe portion for steak can be a bit larger.
   

   West Texas Chophouse- NevadaA répondu le 16 février 2025

   Hi Rene! Thank you for your great review of West Texas Chophouse! We're delighted to hear that you had a pretty good experience overall. Your feedback about the steak portion size is valuable, and we will take action to look into it. We appreciate your support and look forward to welcoming you back for another enjoyable meal soon! Thank you for choosing West Texas Chophouse!
   

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7. S

   Sadie

   San Diego13 avis

   5.0

   Y est allé·e le 15 février 2025

   1. Global 5
   2. Plats 4
   3. Service 4
   4. Atmosphère 5

   Last night was really nice. We had a newer waiter named Jason. He was extremely nice. The steak was the best either of us had ever. It simply melted in your mouth. The wine selection was nice and the lemon drop was good as well. Definitely will be back
   

   West Texas Chophouse- NevadaA répondu le 16 février 2025

   Hi Sadie! Thank you for your fantastic review of West Texas Chophouse! We're delighted to hear that you had a wonderful experience with our new waiter, Jason, and that you enjoyed the steak and wine selection. Your compliments mean a lot to our team, and we will take action to ensure we continue providing excellent dining experiences. We look forward to welcoming you back for more delicious meals in the future! Thank you for choosing West Texas Chophouse!
   

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8. M

   Michael

   Las Vegas2 avis

   5.0

   Y est allé·e le 15 février 2025

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   Great service and a good little deal for the food involved. I enjoy something a little different than Texas Roadhouse or Outback sometimes for my cheaper end steakhouses and this definitely delivered.
   

   West Texas Chophouse- NevadaA répondu le 16 février 2025

   Hi Michael! Thank you for your fantastic review of West Texas Chophouse! We're thrilled to hear that you enjoyed our service and found our offerings a great alternative to other steakhouses. Your feedback is truly appreciated, and we will take action to ensure we continue to deliver excellent experiences for all our guests. We look forward to welcoming you back for more delicious meals in the future! Thank you for choosing West Texas Chophouse!
   

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9. r

   richard

   Las Vegas7 avis

   5.0

   Y est allé·e le 15 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Very good dinner and service was great!………………………….
   

   West Texas Chophouse- NevadaA répondu le 16 février 2025

   Hi Richard! Thank you for your fantastic review of West Texas Chophouse! We're thrilled to hear that you enjoyed a very good dinner and received great service. Your kind words mean a lot to our team, and we will take action to continue providing excellent experiences for all our guests. We look forward to welcoming you back for another wonderful meal soon! Thank you for choosing West Texas Chophouse!
   

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10. M

    Michele

    Las Vegas2 avis

    5.0

    Y est allé·e le 12 février 2025

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5

    We went for my son's birthday & Rene helped us and was amazing!!! Everything was great
    

    West Texas Chophouse- NevadaA répondu le 12 février 2025

    Hi Michele! Thank you for your fantastic review of West Texas Chophouse! We're thrilled to hear that Rene provided amazing service and that everything was great for your son's birthday celebration. Your kind words truly mean a lot to us! We look forward to welcoming you back for more memorable meals in the future! Thank you for choosing West Texas Chophouse!
    

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