West Texas Chophouse - Cimarron

4.3

4,3

260 avis

De 31 $ à 50 $

Grillade

Effectuer une réservation

2 personnes

8 nov. 2024

19:00

Réservé 14 fois aujourd'hui

Idéal pour les groupes
Adapté aux occasions spéciales
Adapté aux repas d'affaires

West Texas Chophouse is setting the new standard for steakhouses in town. Serving Sterling Silver Premium dry-aged and wet-aged steaks butchered on site, burgers, sandwiches, and house-made desserts, all served in a casual yet modern and refined setting. The contemporary bar features many deliciously handcrafted cocktails, an excellent wine list, and a great selection of craft beers.

Informations supplémentaires

Atmosphère
Décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Grillade
Heures d'ouverture
lun–jeu, dim 11:00–23:00 ven, sam 11:00–00:00
Numéro de téléphone
(915) 225-1552
Site internet
https://westtexaschophouse.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue d'affaires décontractée
Chef de cuisine
Alejandra Orozco

Endroit
7723 Paseo del Norte, 79912 El Paso, TX
Quartier
Canutillo
Parking details
Aucun
Renseignements supplémentaires :
Bar complet, Bière, Cocktails, Vin

Avis de 260 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.3

4,3 d'après les évaluations récentes

4,3Plats
4,3Service
4,4Atmosphère
4,2Rapport qualité-prix

Bruit • Modéré

Apprécié pour

El Paso
Idéal pour les groupes
El Paso
La perle du quartier
El Paso
Parfait pour déguster de bons vins
El Paso
Les plus réservés
El Paso
Idéal pour les groupes
El Paso
La perle du quartier
El Paso
Parfait pour déguster de bons vins
El Paso
Les plus réservés

260 avis

K
Krystal
Toronto
2 avis
3.0
2 avis
Y est allé·e le 27 octobre 2024
1. Global 3
2. Plats 4
3. Service 4
4. Atmosphère 1
I usually love coming here, but last night we went at around 9:40pm. I do have one comment as feedback for improvement, since I love this place: At around 10:20, I noticed the staff was already sweeping and putting the dishware, glassware, silverware away in preparation for closing. This made the ambience very noisy and not very comfortable. It is my understanding that their hours on Saturdays are through “11ish” (with the “ish” as posted on their sign by the entrance). I was very uncomfortable so we cut our experience short. We were planning on ordering more cocktails and dessert, but we left instead, due to the noise and cleaning activities. If the intention is to close right at 11pm, with everything ready, then it seems to be working. It’s just not what is understood from the “ish” on the entrance sign. Food was good as usual, and service too for the most part, with the exception of the host who did not bring me a purse-holder when I asked for one. I didn’t understand why since there were many available. Our sever made it right by bringing one.
West Texas Chophouse - CimarronA répondu le 28 octobre 2024
Hi Krystal! Thank you for your feedback about your recent visit to West Texas Chophouse. We're glad to hear that you enjoy our food and service, but we apologize for the noise and discomfort caused by the cleaning activities as we prepared to close. Your comments about our hours are important, and we will address this with our team to improve the experience for our guests. We appreciate your understanding and hope you'll visit us again for a more enjoyable experience, where you can fully savor your cocktails and dessert. Thank you!
Cet avis est-il utile ?
R
Robert
El Paso
1 avis
4.0
1 avis
Y est allé·e le 26 octobre 2024
1. Global 4
2. Plats 3
3. Service 3
4. Atmosphère 5
We tried the sirway store and it was so good. This experience the food didn’t seem seasoned.
West Texas Chophouse - CimarronA répondu le 28 octobre 2024
Hi Robert, thank you for sharing your experience at West Texas Chophouse. We're glad to hear you enjoyed the sirloin steak! We appreciate your feedback about the seasoning, and we’ll certainly take it into consideration to enhance our dishes. We hope to have the opportunity to serve you again soon for an even better experience!
Cet avis est-il utile ?
J
Jason
Baie de San Fra
1 avis
3.0
1 avis
Y est allé·e le 20 octobre 2024
1. Global 3
2. Plats 3
3. Service 3
4. Atmosphère 5
Service was extremely slow. Maybe they were short staffed but it took 15 minutes before our server came by to take our drink order. Drinks other than water took another 15 minutes. 2 minutes before steaks were brought out we were offered bread. Steaks came out reasonably quick but two of the four were over cooked, mine was supposed to be rare but was medium well and we didn’t see any point in sending them back. Once our first round of drinks ran out we were never offered a second round. They comped a desert for the slow service but I would have rather had better service and food food than a free slice of carrot cake. Lame.
West Texas Chophouse - CimarronA répondu le 22 octobre 2024
Hi Jason! Thank you for sharing your experience at West Texas Chophouse. We sincerely apologize for the slow service and the issues with your steaks. Your feedback is valuable to us, and we will address these matters with our team to improve. We understand that you would have preferred a better dining experience over a complimentary dessert and appreciate your honesty. We hope you’ll consider visiting us again for an improved experience. Thank you for bringing this to our attention!
Cet avis est-il utile ?
M
MICHAEL
Chicago
1 avis
3.0
1 avis
Y est allé·e le 18 octobre 2024
1. Global 3
2. Plats 4
3. Service 4
4. Atmosphère 2
I made a reservation for a special occasion - an anniversary celebration. Noted on the reservation. They did nothing. No mention. They did not recognize the Special Occasion - that's disappointing. That is what separates good from Great. Ruth's Chris it is for now on.
West Texas Chophouse - CimarronA répondu le 22 octobre 2024
Hi Michael! Thank you for taking the time to share your feedback about your anniversary celebration at West Texas Chophouse. We sincerely apologize for not acknowledging your special occasion as you expected. We understand how important these moments are, and we appreciate your input as it helps us improve. We hope you might consider visiting us again in the future, so we can provide you with the exceptional experience you deserve. Thank you for bringing this to our attention!
Cet avis est-il utile ?
T
Tatiana
El Paso
12 avis
VIP
5.0
12 avis
Y est allé·e le 17 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 3
Emilio was a fantastic waiter! He made the dinner experience even better.
West Texas Chophouse - CimarronA répondu le 17 octobre 2024
Hi Tatiana! Thank you for your fantastic review! We're so glad to hear that Emilio provided you with excellent service and enhanced your dining experience at West Texas Chophouse. Our team takes great pride in making every visit special, and your kind words are truly appreciated. We look forward to welcoming you back for more wonderful meals and memorable moments!
Cet avis est-il utile ?
W
William
Dallas
11 avis
VIP
2.0
11 avis
Y est allé·e le 6 octobre 2024
1. Global 2
2. Plats 1
3. Service 5
4. Atmosphère 4
My first experience 3 weeks ago was amazing. No complaints with great service. Returned 2 weeks ago and the fried chicken was overcooked and the portion was very small. You would thought it was quail. They gave us free desert and chose bread pudding because that’s what I had before and it was great even with it sitting in melted ice cream (got it to go). This time it was the worst. Third visit my son and I went for lunch. We both got the Alejandro burger. It came out with one patty, should have two, that looked like a meatball slider on a huge bun. I returned mine but my son kept eating because he was hungry. But they didn’t adjust the price for half portion. Also I had onion rings for appetizer and the used the other portion of the onion ring. Inedible
1 personne a trouvé cet avis utile
A
Andrew
El Paso
1 avis
4.0
1 avis
Y est allé·e le 5 octobre 2024
1. Global 4
2. Plats 3
3. Service 3
4. Atmosphère 5
My Bone in Ribeye was dry, my sons ribeye were good. Way to loud, were unable to talk to each other without yelling. service was fair at best.
Cet avis est-il utile ?
D
David
El Paso
3 avis
3.0
3 avis
Y est allé·e le 30 septembre 2024
1. Global 3
2. Plats 5
3. Service 2
4. Atmosphère 4
We love to go eat to west Texas chophouse awesome food but for some reason the last 2 times the service hasn’t been as good as before , our drinks took like 15-20 min to arrive the bread they serve as a complement it took like 30 minutes to arrive we ask for some appetizer and same 30-40 minutes to arrive I ask for a sopa de tortilla and it came almost at the same time as the main dish we love this place as a family we celebrate some bdays food is great no question about that but yes service need to improve to much waiting for simple things don’t see any organization , a lot of servers waiting to get food , kithchen seems super behind , we couldn’t see any manager trying to guide the personal at the restaurant. Thank you .
Cet avis est-il utile ?
R
Ricardo
Houston
25 avis
VIP
5.0
25 avis
Y est allé·e le 29 septembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Good food, excellent service. Highly recommend. Much better than the Airway location.
Cet avis est-il utile ?
M
Melissa
El Paso
3 avis
4.0
3 avis
Y est allé·e le 28 septembre 2024
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 4
I've been to this location 3 times and each time we get a great server. However, the hostesses need attention. They don't greet you when you come in, they don't say hello, they just stare at you with a blank stare. They don't say goodbye when you leave. I say hello, and they say nothing back and this is the case for each of my three visits. This is the front of the house, the first impression when you walk in. Good food and good drinks.
West Texas Chophouse - CimarronA répondu le 29 septembre 2024
Hi Melissa! Thank you for your feedback regarding your visits to West Texas Chophouse. We're thrilled to hear that you've enjoyed our servers and the food. However, we sincerely apologize for the lack of greeting from our hostesses. Your comments are invaluable, and we will address this with our team to ensure a warmer welcome for all our guests. We look forward to serving you again soon!
Cet avis est-il utile ?

FAQ

Le restaurant West Texas Chophouse - Cimarron est noté 4,3 étoiles par 260 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

8 nov. 2024

19:00

Réservé 14 fois aujourd'hui

Google Map pour West Texas Chophouse - Cimarron

7723 Paseo del Norte, 79912 El Paso, TX

Informations supplémentaires

Quartier
Canutillo
Heures d'ouverture
lun–jeu, dim 11:00–23:00 ven, sam 11:00–00:00
Prix
De 31 $ à 50 $
Cuisine(s)
Grillade
Atmosphère
Décontracté
Dress code
Tenue d'affaires décontractée
Parking details
Aucun
Moyens de paiement
American Express, Discover, Mastercard, Visa
Chef de cuisine
Alejandra Orozco
Renseignements supplémentaires :
Bar complet, Bière, Cocktails, Vin

Site internet
https://westtexaschophouse.com/
Numéro de téléphone
(915) 225-1552

West Texas Chophouse - Cimarron

Effectuer une réservation

Informations supplémentaires

Menu

Avis de 260 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Quelle est la note attribuée au restaurant West Texas Chophouse - Cimarron ?

West Texas Chophouse - Cimarron accepte-t-il actuellement les réservations ?

Effectuer une réservation

Informations supplémentaires