True Food Kitchen - Jacksonville

Avis sur le restaurant True Food Kitchen - Jacksonville de personnes qui y ont mangé. Basés sur les notes récentes.

1. C

   Cassie VIP

   Baie de San Fra3 avis

   5.0

   Y est allé·e il y a 1 jour

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Alfredo was a great waiter! The gluten free pasta was delicious! Would definitely recommend to anyone in the area! We were seated outside and could see the lagoon in our view with the fireplaces around going. A wonderful ambiance and great food! Will definitely be back!
   

   Cet avis est-il utile ?

2. S

   Shirley

   Jacksonville3 avis

   5.0

   Y est allé·e le il y a 4 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Joy was the BEST SERVER EVER! Please thank her for us! She made our girls reunion lunch a delight! We will be back and we will request Joy for our server! 🤩🤩🤩🤩🤩
   

   True Food Kitchen - JacksonvilleA répondu il y a 3 jours

   Thank you for your wonderful feedback! We're thrilled to hear Joy made your girls reunion lunch a delight, and we'll be sure to pass along your thanks. We look forward to welcoming you back soon!
   

   Cet avis est-il utile ?

3. J

   John VIP

   Raleigh70 avis

   4.0

   Y est allé·e le 25 février 2025

   1. Global 4
   2. Plats 4
   3. Service 4
   4. Atmosphère 4

   Meal was good. My only complaint is they don’t filter their water, so it didn’t taste very good.
   

   True Food Kitchen - JacksonvilleA répondu le 27 février 2025

   Thank you for your feedback, John. We're happy you enjoyed your meal, and we appreciate your input on the water; we'll consider this for improvement.
   

   Cet avis est-il utile ?

4. K

   Kent

   Jacksonville1 avis

   5.0

   Y est allé·e le 22 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Everyone enjoyed their meals! Great service and an excellent evening with friends.
   

   True Food Kitchen - JacksonvilleA répondu le 24 février 2025

   Thank you for your wonderful review, Kent! We're delighted to hear you and your friends enjoyed your meals and had a great evening with us. We look forward to your next visit!
   

   Cet avis est-il utile ?

5. J

   Jane VIP

   Jacksonville30 avis

   5.0

   Y est allé·e le 22 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   Dimitri is an excellent server. Always takes great care of us.
   

   True Food Kitchen - JacksonvilleA répondu le 24 février 2025

   Thank you for your wonderful review, Jane! We're delighted to hear that Dimitri always takes great care of you. We look forward to your next visit!
   

   Cet avis est-il utile ?

6. M

   Meredith VIP

   Jacksonville21 avis

   4.0

   Y est allé·e le 15 février 2025

   1. Global 4
   2. Plats 5
   3. Service 2
   4. Atmosphère 4

   Servers were slow and took them 20 minutes to notice no silverware and server was good to refuel our drinks without asking. The food took a long time to we dined for over 3.5 hours
   

   True Food Kitchen - JacksonvilleA répondu le 17 février 2025

   We apologize for the delay in service and appreciate your patience, Meredith. Thank you for your feedback, and we're glad to hear your server was attentive with refilling drinks.
   

   Cet avis est-il utile ?

7. C

   Corey

   Jacksonville2 avis

   3.0

   Y est allé·e le 15 février 2025

   1. Global 3
   2. Plats 3
   3. Service 3
   4. Atmosphère 4

   We originally tried this place a year ago and had an amazing experience. Everything was perfect - the food, the service, the ambiance. Unfortunately, our second visit was less amazing. We came back for our Valentine's Day dinner and booked a late reservation to avoid the crowds. By the time we were seated, most of the restaurant had cleared out or was in the process of clearing out, so it really wasn't busy. Nonetheless, our server failed to bring out our appetizer early so we had to eat it with our meal, causing our meal to cool down. We also asked for hot sauce, which never came, so 15 minutes later we reminded our server. It was another 10 minutes before he finally brought it out. By then our food was not warm at all. We didn't say anything because the server was nice and the restaurant was closing soon so we decided to just eat it as is. We were less than impressed with the taste of our food this time as well. Lacked flavor (hence the need for hot sauce). We were a little shocked to get the bill and see they charged us for the hot sauce. I can't believe a restaurant is seriously going to charge for a condiment. It was only a dollar but that means it probably cost them less than $.50 to make, which means they are REALLY cheap if they feel the $20+ plates isn't enough to cover the cost of a $.50 condiment. More than anything, we didn't appreciate not being told when we ordered as these things are assumed to be free. Good customer service would be advising the customer that there is an additional charge for something before ordering it. It was the lack of this courtesy that offended us. On top of that, our server didn't bother to box our leftovers for us but then did for the table next to us (they did the first time we visited a year ago too), which kind of added to the feeling that our table was somehow less valued than the others in the restaurant. My wife used to send everyone here but she left Friday saying she is going to look for a new favorite restaurant.
   

   True Food Kitchen - JacksonvilleA répondu le 17 février 2025

   We apologize for the disappointing experience during your Valentine's Day visit, Corey. Thank you for your detailed feedback; we will address these issues with our team to ensure better service and communication in the future. However, please reach out to me (Will Duquette) at 904-996-7333 so I can remedy this experience for you and show the hospitality we've become known for.
   

   Cet avis est-il utile ?

8. G

   Gianni VIP

   Jacksonville81 avis

   5.0

   Y est allé·e le 14 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   A great choice for Valentine. Not a fancy, overpriced dinner, but a healthy and delicious meal. Kacey, our server, was pleasant, efficient, and knowledgeable. The butternut squash, the market salad and the dumplings were exceptional. Finally, the flourless chocolate a memorable finish.
   

   True Food Kitchen - JacksonvilleA répondu le 16 février 2025

   Thank you for your wonderful review, Gianni! We're delighted to hear you enjoyed your Valentine's meal and that Kacey provided pleasant and efficient service. We look forward to your next visit!
   

   Cet avis est-il utile ?

9. S

   Sara

   Jacksonville1 avis

   5.0

   Y est allé·e le 14 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Great Valentine's Day experience. The reservation was easy to make online and a staff member called the morning of to confirm that the reservation was still needed. We arrived, valet parked, walked right in, and were seated immediately. The waitress was friendly and informative. The menu had great options and the items we chose did not disappoint. The prices on the food were very reasonable, but a small glass of Riesling wine did cost $17, which is a bit high. Overall, a great experience and I would definitely go back.
   

   True Food Kitchen - JacksonvilleA répondu le 16 février 2025

   Thank you for your wonderful review, Sara! We're delighted to hear you had a great Valentine's Day experience and appreciated our menu and service. We look forward to welcoming you back soon!
   

   Cet avis est-il utile ?

10. D

    David

    Jacksonville1 avis

    5.0

    Y est allé·e le 13 février 2025

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5

    This was some of the best restaurant food I have ever had. Our waiter I believe his name was Hunter was very helpful. I think my wife and I have a new favorite restaurant. It’s about time somebody provides food that’s not full of chemicals and cheap garbage!
    

    True Food Kitchen - JacksonvilleA répondu le 16 février 2025

    Thank you for your wonderful review, David! We're delighted to hear you and your wife enjoyed the food and found Hunter helpful. We look forward to being your new favorite restaurant!
    

    Cet avis est-il utile ?