Y est allé·e le 10 novembre 2024
- Global 3
- Plats 2
- Service 4
- Atmosphère 5
Went for my fiancé’s 55th birthday. The staff and service was mostly fantastic & they had a signed card @ the table. Lovely touch. The food, unfortunately, was average. We really wanted to love it but the portions were small & flavour was average (except the mushrooms on the beef & the raisin bread, they were quite good!) The drinks are overpriced for sure…interesting because my Moscow Mule was served in a glass. If you’re going to charge $24 for a drink, at least serve it correctly. The most disappointing part of the evening was our server. She was bubbly, personable….excellent to begin with, but when she saw her tip ($28!) she literally pouted. I’ve never seen anything like it. Couldn’t smile at us when we were leaving, nothing. I guess the bubbly personality is only for people that tip more than that. I regret not telling her why the tip wasn’t what she expected. The tip was only for her service, not for the food. Sorry, but I’m not tipping based on overpriced food that was average at best. And definitely not tipping for professionalism that ends when you’re disappointed. Since when is a $28 tip worth pouting about? Won’t be back.
The Wilde On 27A répondu le 10 novembre 2024Dear Cheryle,
Thank you for your review. We appreciate your business and feedback greatly. We appreciate you mentioning where we succeeded and where we can make improvements. I am sorry for the lapses you experienced on this visit. I will surely be addressing your comments with our staff. We would love to host you again in the future for a top-notch dining experience.
Sincerely,
The Wilde Restaurant Management