The New Moon

Avis sur le restaurant The New Moon de personnes qui y ont mangé. Basés sur les notes récentes.

1. A

   Alexandra

   Los Angeles309 avis

   2.0

   Y est allé·e le 27 février 2025

   1. Global 2
   2. Plats 4
   3. Service 2
   4. Atmosphère 3

   What a shame! This could have been a great restaurant because the food is very good, but the delivery of the food was frighteningly delayed to the point we had to split up and leave to make a 3 pm meeting (we were seated at 1 pm) before 40% of our table received our food. When I asked the waitress where our food was, she said “Thursdays are very busy “ while the other waitress said that one of the cooks hadn’t showed up. I didn’t want excuses, I wanted our table to be served. There is no chance we will ever book this restaurant again.
   

   The New MoonA répondu le 5 mars 2025

   Hi Alexandra, We're very sorry to hear that you did not receive the high level of service that we pride ourselves on. Occasionally, events conspire to cause delays in food service, though we do expect to manage this more effectively. Thank you very much for bringing to our attention this area in which we can improve; customer reviews like this are what make us better! We'd love to have the chance to show you how great an experience at the New Moon can be. For more information on what we can do to make your next visit better, please contact us through our website form and our friendly bookings manager will be happy to assist. Best wishes, Team New Moon
   

   Cet avis est-il utile ?

2. A

   Andrew VIP

   Londres4 avis

   5.0

   Y est allé·e le 5 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   A good venue for a business lunch, not too busy and the atmosphere allows for a conversation to flow.
   

   The New MoonA répondu le 17 février 2025

   Hi Andrew, Thank you for taking the time to leave us a review, we appreciate your kind words and hoping to see you again soon! Team New Moon
   

   Cet avis est-il utile ?

3. P

   Phil

   Londres1 avis

   5.0

   Y est allé·e le 16 décembre 2024

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   We only had bar snacks, really good and were helped with what to order-great choices
   

   The New MoonA répondu le 24 décembre 2024

   Hi Phil, Thank you for taking the time to leave us a 5* review. We are hoping to see you again soon! Team New Moon
   

   Cet avis est-il utile ?

4. S

   Stacey

   Londres1 avis

   2.0

   Y est allé·e le 16 décembre 2024

   1. Global 2
   2. Plats 2
   3. Service 2
   4. Atmosphère 2

   This was my first time eating here, I will try the Brasserie as been told it's very good however many other tables along with ourselves had very long wait time for our food to come out.
   

   The New MoonA répondu le 24 décembre 2024

   Hi Stacey It is really disappointing to hear that your experience was anything less than great, and your feedback will be taken on board and conveyed to staff, we would appreciate the chance to turn your experience around. please contact us and allow us the opportunity to rectify this. Team New Moon
   

   Cet avis est-il utile ?

5. L

   Lee

   Londres1 avis

   3.0

   Y est allé·e le 9 décembre 2024

   1. Global 3
   2. Plats 3
   3. Service 3
   4. Atmosphère 3

   Lacking a number of selections on the food menu. Table for 4 should be 2 square not 2 round where space is limited.
   

   The New MoonA répondu le 12 décembre 2024

   Hi Lee, Thank you for taking the time to leave us a review. We will make sure to pass on your feedback to our management team. Team New Moon
   

   Cet avis est-il utile ?

6. M

   Mark

   Londres3 avis

   4.0

   Y est allé·e le 26 novembre 2024

   1. Global 4
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   It was a great place , not too crowded , service was very good but there was a lot of problems with the menu , most of the options where unavailable due to lack of stock also the coffee machine was broken
   

   The New MoonA répondu le 16 décembre 2024

   Hi Mark, Thank you for taking the time to let us know how we did! The coffee machine is fixed now, so we are hoping to see you soon! Team New Moon
   

   Cet avis est-il utile ?

7. D

   Douglas

   Londres1 avis

   5.0

   Y est allé·e le 9 novembre 2024

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Went out their way to make our experience exceptional the team were wonderful
   

   The New MoonA répondu le 12 décembre 2024

   Hi Douglas, Thank you for taking the time to leave us 5* review. We are hoping to see you again soon! Team New Moon
   

   Cet avis est-il utile ?

8. N

   Neil VIP

   Kent10 avis

   4.0

   Y est allé·e le 25 septembre 2024

   1. Global 4
   2. Plats 4
   3. Service 4
   4. Atmosphère 4

   Good value, good food and good service in a great location. Will eat there again.
   

   The New MoonA répondu le 30 septembre 2024

   Hi Neil. Thank you for 4* review. We are hoping to see you again soon! Team New Moon
   

   Cet avis est-il utile ?

9. M

   Mat

   Londres5 avis

   5.0

   Y est allé·e le 20 septembre 2024

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   Lovely upstairs restaurant in this fabulous Leadenhall Market pub. Booked for 12 p.m. and it was very quiet. Lady serving was incredibly friendly and attentive, but not intrusive. We had fish and chips and a cheeseburger - both excellent - tasty, hot and good portions.
   

   The New MoonA répondu le 24 septembre 2024

   Hi Mat we are glad you had a fantastic experience and enjoyed your visit, I will pass your comments on to the staff see you again soon Team New Moon
   

   Cet avis est-il utile ?

10. OT

    Utilisateur d'OpenTable

    Bath3 avis

    5.0

    Y est allé·e le 31 juillet 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 4

    Good food and great service. Good TV screens for watching sport.
    

    The New MoonA répondu le 5 août 2024

    Hi, Thank you for 5* review. Look forward to having you back for the football season. All the best, Team New Moon
    

    Cet avis est-il utile ?