The Lookout at Hope Lake

Avis sur le restaurant The Lookout at Hope Lake de personnes qui y ont mangé. Basés sur les notes récentes.

1. P

   Patti

   Upstate NY1 avis

   1.0

   Y est allé·e le 28 novembre 2024

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 1

   I made reservations for 3 of us. Conf. #'s 260 & 261. Unfortunately, due to a WINTER WEATHER WARNING, we were unable to attend. I have reached out to Jen at the Lookout at Hope Lake, only to have my emails and phone calls IGNORED. I know about the not refund policy. But I didn't realize that meant the same for BAD WEATHER! I spent almost $150.00 for the 3 reservations, and I would like the money back, but if not, how about a credit for another time? I was under the impression that you had to make and pay for your reservations in advance. If that wasn't the case, they should have advertised that better. At this point, I feel that they only care about the money (they keep) than the lives of those who spent the money at their establishment. I will NEVER suggest this to anyone I know. And I will be sure to tell them about the "radio silence" I have received since! Stupid me, for wanting to do something nice for my 81 year old mother! NEVER AGAIN!
   

   Cet avis est-il utile ?

2. N

   Nancy

   Upstate NY1 avis

   5.0

   Y est allé·e le 28 novembre 2024

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   I was pleasantly surprised. My first time there and it more than met my expectations. Staff was super! Food was great. You will see us back there. Happy Holidays.
   

   Cet avis est-il utile ?

3. OT

   Utilisateur d'OpenTable

   Upstate NY3 avis

   5.0

   Y est allé·e le 31 mars 2024

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Overall the place is spectacular! Absolutely scenic outside and elegant inside . The service was excellent! The food was very very good. I was very pleased with all the labeled gluten-free options. . Family friendly. We will definitely book this again for a holiday or special event ! At first, when we saw the line was waiting outside to be seated, we were slightly concerned in the chili air. But it moved very quickly, and was well worth the line.
   

   Cet avis est-il utile ?

4. M

   Marci

   Upstate NY1 avis

   4.0

   Y est allé·e le 31 mars 2024

   1. Global 4
   2. Plats 3
   3. Service 5
   4. Atmosphère 5

   This was for an Easter buffet. Trips up to buffet line had 2 bins empty (salmon and the pancakes), prime rib slices we very, very thin, salad was a spinach salad ..would have preferred buffet salad or a spring mix salad, there was no crepe table or antipasto on table like past years and dessert table was not many nice desserts..more donuts, puddings, cookies and candy. Service was excellent for drinks and additional items for table. We were at a table of 10 people and service was excellent and the setting and decorations were very pretty. We thought the price at $52, although it did include tips, was a little high for this buffet menu.
   

   Cet avis est-il utile ?

5. BO

   BrianO

   Upstate NY1 avis

   4.0

   Y est allé·e le 31 décembre 2023

   1. Global 4
   2. Plats 3
   3. Service 4
   4. Atmosphère 4

   Other than the meat being dried out, the meal was pretty good. Service was good and the bartender was spot on!!
   

   Cet avis est-il utile ?

6. MC

   MargieC

   New York1 avis

   4.0

   Y est allé·e le 31 décembre 2023

   1. Global 4
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   The food was great. The steak was flavorful and tender.
   

   Cet avis est-il utile ?

7. L

   Loves2eat

   New York49 avis

   5.0

   Y est allé·e le 23 novembre 2023

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   We went to the Thanksgiving dinner and it was….FABULOUS!!!🩵 Beautiful venue! Great table decor! Wonderful food! Amazing desserts! Great service!! 😘😘😘😘
   

   The Lookout at Hope LakeA répondu le 25 novembre 2023

   Thank you so much for taking the time to share your experience that you had during our Thanksgiving event at The Lookout! We're thrilled to hear that you had a fantastic time and that our Thanksgiving event left such a positive impression on you. We're delighted that you felt that warmth during your visit. We'll be sure to share your compliments with our entire team. It's feedback like yours that motivates us to keep raising the bar. We can't wait to have you back for another wonderful experience at The Lookout! Thank you once again for choosing us and for your generous review. We truly appreciate your support. Warm regards!
   

   Cet avis est-il utile ?

8. m

   michaelaclooney

   New York2 avis

   4.0

   Y est allé·e le 23 novembre 2023

   1. Global 4
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   Love the ambience. For the size of the place you expect it to be a little noisy but it was not bad. Our food was good but it was not very warm by the time we got to our seats. We were a little disappointed that they did away with the shrimp! The employees are all fantastic. Not having to cook or clean up was definitely worth it to us.
   

   Cet avis est-il utile ?