The Ivy Royal Tunbridge Wells

4.3

4,3

6704 avis

De 26 £ à 40 £

Britannique Moderne

Effectuer une réservation

2 personnes

5 oct. 2024

19:00

Réservé 85 fois aujourd'hui

Des expériences sont disponibles.

Adapté aux occasions spéciales
Charmant
Animé

Set just a few minute’s walk from the idyllic and iconic Pantiles Georgian colonnade, The Ivy Royal Tunbridge Wells offers sophisticated and friendly all-day dining to local residents and visitors alike.
Located on the bustling High Street of Royal Tunbridge Wells, the restaurant make for an ideal spot to enjoy an accessible all-encompassing menu, serving British classics from dawn until dusk, including breakfast, elevenses, weekend brunch, lunch, afternoon tea, light snacks, dinner and cocktails.

Informations supplémentaires

Atmosphère
Élégant mais décontracté
Prix
De 26 £ à 40 £
Cuisine(s)
Britannique Moderne, Britannique, Déjeuner
Heures d'ouverture
lun–ven 08:30–22:00 sam, dim 09:00–22:00
Numéro de téléphone
01892 240700
Site internet
https://ivycollection.com/
Moyens de paiement
American Express, Mastercard, Visa
Dress code
Tenue de VIlle
Chef de cuisine
Sean Burbidge

Endroit
46-50 High Street, TN1 1XF Tunbridge Wells, Kent
Quartier
Tunbridge Wells
Parking details
Torrington Car Park,Vale Ave, Royal Tunbridge Wells TN1 1DJ (4 min walk from the car park) Tunbridge Wells Main station Car Park, Mount Pleasant TN1 1UL (4 min from the car park)
Public transit
Tunbridge Wells train station, Tunbridge Wells TN1 1BT (4 min walk from the station)
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Au comptoir, Bar complet, Bière, Brunch le week-end, Cocktails, Non-fumeur, Terrasse, Vin

Expériences

£19.17 All-Day Set Menu
19,17 £GB par personne
4 janv. 2024 - 8 nov. 2024
Available Monday to Wednesday 11:30 to close and Thursday to Friday 11:30 to 6:30 pm. Elevate your dining experience with our £19.17 All-Day Set Menu. Embark on a culinary journey with our seasonal and classic dishes, and delight in two courses for £19.17 or three courses for £24.17 per person.
Festive Set Menu
13 nov. 2024 - 2 janv. 2025
Immerse yourself in the magic of the season with our Festive Set Menu. Enjoy two coursed for £50 or three for £55 and delight in our show-stopping festive dishes, selection of fine wines and seasonal cocktails. Tables of 7+ must book our Group Festive Set Menu experience. Guests dining on our Festive set menu can choose between two or three courses for lunch, available from 11:30am - 6:30pm. For dinner, we offer a three-course option only, served from 6:30pm - Close.
Boxing Day Brunch
Seulement 26 déc. 2024
Whether you are continuing the Christmas celebrations or unwinding from the Festive period, our Boxing Day brunch menu will be sure to delight. Choose from a tempting selection of dishes and immerse yourself in the last of the festive ambience. Enjoy a selection of classic Ivy dishes with a Bloody Mary for £34.95 per person and enjoy the last of the festive ambience.

Avis de 6 704 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.3

4,3 d'après les évaluations récentes

4,4Plats
4,3Service
4,4Atmosphère
4Rapport qualité-prix

Bruit • Dynamique

Apprécié pour

Kent
Les plus réservés
Tunbridge Wells
Meilleur toutes catégories confondues
Tunbridge Wells
Meilleure cuisine
Tunbridge Wells
Meilleur service
Tunbridge Wells
Meilleure atmosphère
Tunbridge Wells
Meilleur rapport qualité prix
Tunbridge Wells
Adapté aux repas d'affaires
Tunbridge Wells
Idéal pour les groupes
Tunbridge Wells
Sain
Tunbridge Wells
La perle du quartier
Tunbridge Wells
Animé
Tunbridge Wells
Les plus réservés

6 704 avis

OT
Utilisateur d'OpenTable
Kent
1 avis
3.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 3
2. Plats 4
3. Service 3
4. Atmosphère 4
We had the email for the autumn menu so decided to come But sea bad had run out but no fish alternative after insisting on so the thing fished based 2 of our party had fish cakes considerably lower dish than sea bass. The pudding course no sticky toffee pudding agin run out but replaced by crème brûlée If you advertise specials they need to have enough or a considered replacement. Overall what we had was very good. Wine by the glass very pricey
The Ivy Royal Tunbridge WellsA répondu il y a 1 jour
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent visit. This is not the standard we strive to uphold, and we are disappointed to hear that we fell short. We regret that the sea bass and sticky toffee pudding were unavailable and understand your frustration with the lack of suitable alternatives. Your comments have been shared with our kitchen team to ensure that we better anticipate demand for our specials and offer more thoughtful replacements when needed. We’re glad to hear that, despite these issues, you enjoyed the food overall and we take note of your comment about the pricing of wine by the glass. Your feedback helps us improve, thank you for your feedback. Many Thanks The Ivy
Cet avis est-il utile ?
F
Felix
Kent
13 avis
5.0
13 avis
Y est allé·e le il y a 7 jours
1. Global 5
2. Plats 5
3. Service 4
4. Atmosphère 5
Excellent as always. Though the prices have gone up a fair bit since my last visit.
The Ivy Royal Tunbridge WellsA répondu il y a 1 jour
Thank you so much for your kind review! We’re thrilled to hear that you continue to enjoy your visits with us. We do understand that prices have increased, and we strive to ensure that the quality of our dishes and service remains exceptional to provide great value for our guests. We truly appreciate your continued support and look forward to welcoming you back again soon! Warm regards, The Ivy Team
Cet avis est-il utile ?
A
Andrea
Kent
1 avis
5.0
1 avis
Y est allé·e le 22 septembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Lovely venue and atmosphere. Food was excellent and the staff were brilliant. Would definitely recommend.
The Ivy Royal Tunbridge WellsA répondu le 23 septembre 2024
Hello Andrea Thank you for the high star review. We are so happy to see that you had a wonderful time with us. We hope to see you again soon! The Ivy Tunbridge Wells team
Cet avis est-il utile ?
T
Tania
Kent
15 avis
5.0
15 avis
Y est allé·e le 20 septembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Always faultless food and service. It’s a joy to eat in this beautiful restaurant.
The Ivy Royal Tunbridge WellsA répondu le 23 septembre 2024
Hi Tania Thank you for taking the time to share your experience with us. We're so pleased you enjoyed your time at the Ivy and we look forward to welcoming you back soon. The Ivy Tunrbidge Wells Team
Cet avis est-il utile ?
A
Adam
Londres
3 avis
5.0
3 avis
Y est allé·e le 19 septembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
How to get service and quality right - every time I have been to the restaurant in the last few weeks, it has been excellent. Great staff, good quality food and excellent experience all round. Well done - you put your competition to shame by making it feel initmate and special when the others just churn out poor quality, poorly executed food at overinflated prices and don't give a stuff about service. I will be back!
The Ivy Royal Tunbridge WellsA répondu le 20 septembre 2024
Hi Adam, What a wonderful review thank you so much, it means a lot. We look forward to seeing you again very soon!
Cet avis est-il utile ?
JW
JohnW
Londres
4 avis
3.0
4 avis
Y est allé·e le 17 septembre 2024
1. Global 3
2. Plats 4
3. Service 1
4. Atmosphère 3
So. We like the Ivy overall and enjoy visiting in different locations. We do go to Tunbridge Wells a fair bit and it’s probably the worst location of those we frequent. Reception ladies good. Served by a stout man (there were two - (not the one wearing glasses he was ok). Order was taken, wrong starter came. I was really made to feel that this was my fault. The sarcastic undertones of “that’s not what I heard sir” came over. Well you heard wrong then pal didn’t you!!! Ruined the experience after that really for me, which it’s a shame. “Sorry sir” would have been the correct response matey. It’s fairly expensive for lunch, but it is a treat. However I think their “gratuity percentage” of 12.5% is over the top too. Why all of a sudden are we all paying for an hours service labour? Remember 10 covers an hour is c£125 for a £100 bill. There seems to be some “imbalance” in the service trade these days. After all you don’t tip the dude in Tescos for putting out the bananas really well do we?
The Ivy Royal Tunbridge WellsA répondu il y a 1 jour
Thank you for sharing your feedback and for your continued visits to The Ivy at our various locations. We’re truly sorry to hear that your experience in Tunbridge Wells didn’t meet your expectations, especially in comparison to our other restaurants. Your comments about the service and the interaction with our team member have been noted, and we apologize for the handling of your order. This is not reflective of the level of service we aim to provide. We agree that a sincere apology would have been the right response, and we will be addressing this with our staff to ensure we handle situations like this more appropriately in the future. We hope you’ll give us another chance to provide you with the high standard of experience you’re used to from The Ivy. Many Thanks The Ivy Team
Cet avis est-il utile ?
Z
Zofia
Londres
8 avis
4.0
8 avis
Y est allé·e le 10 septembre 2024
1. Global 4
2. Plats 3
3. Service 4
4. Atmosphère 5
I love the ambience and decor of the Ivy in Tunbridge Wells and have been several times. It wraps you up as soon as you walk in the door. This time I ordered the truffle and mushroom linguine and wish I hadn't. The linguine was overcooked and I could not taste truffle at all. It was more like linguine in a mushroom soup. My friend had a stilton salad which he loved so it wasn't all bad. We didn't get asked if we wanted dessert despite being at the table for about 40 minutes post mains, even though it wasn't busy as it was afternoon. I would usually have the shepherds pie which is always delicious but expected other things on the menu to be as good. So.. not the best visit but maybe an off day.
The Ivy Royal Tunbridge WellsA répondu le 16 septembre 2024
Hello Zofia, Thank you for your feedback regarding your most recent visit with us! We apologise that the food was not quite up to the standard that we strive for. These comments will be passed on to the Kitchen Team to make sure that we improve on our standards. We also apologise that desserts were not offered to yourselves. We would love the opportunity to welcome you back in the future and provide you with the high level of service we’re known for.
Cet avis est-il utile ?
N
Nick
Londres
9 avis
VIP
2.0
9 avis
Y est allé·e le 7 septembre 2024
1. Global 2
2. Plats 4
3. Service 1
4. Atmosphère 4
Our first visit to The Ivy in RTW. Not impressed with the service which was really poor. Nowhere near enough waiting team checking on our table, in fact nobody checked on us at all. We had to ask for our wine to be topped up as there was no care and attention. We felt like we were just treated as a transaction. No attention at all. Won’t be back.
The Ivy Royal Tunbridge WellsA répondu le 8 septembre 2024
Thank you for sharing your feedback with us, and we're truly sorry to hear that your first visit to The Ivy in RTW did not meet your expectations. We strive to provide attentive service and ensure every guest feels valued, so it’s disappointing to learn that this wasn’t the case during your experience. Your comments are very important to us, and we will be addressing this with our team to ensure improvements are made. We would love the opportunity to welcome you back in the future and provide you with the high level of service we’re known for. Warm regards, The Ivy Team
Cet avis est-il utile ?
A
Angela
Kent
1 avis
4.0
1 avis
Y est allé·e le 6 septembre 2024
1. Global 4
2. Plats 3
3. Service 4
4. Atmosphère 4
It's a great place which never disappoints. However, the general feeling the last couple of times is the food has gone down hill. We are fortunate to dine there a couple of times a month, but my husband is baffled the welcome is as if it's our first time. The atmosphere is always good.
The Ivy Royal Tunbridge WellsA répondu le 8 septembre 2024
Thank you for taking the time to share your feedback with us. We're truly grateful for your continued support and are pleased to hear that you've enjoyed the atmosphere at The Ivy. However, we're sorry to hear that your recent experiences with the food and welcome did not meet your expectations. Your comments are invaluable to us, and we'll be sure to share them with our team as we constantly strive to improve. We truly appreciate your loyalty and hope to provide a more consistent experience on your next visit. Warm regards, The Ivy Team
Cet avis est-il utile ?
B
Beverley
East Sussex
2 avis
5.0
2 avis
Y est allé·e le 6 septembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Thanks for making my lunch with a family member superb! The team were helpful and so great, Big thanks to you all!
The Ivy Royal Tunbridge WellsA répondu le 8 septembre 2024
Thank you so much for your kind words! We're delighted to hear that you and your family member had a superb lunch with us. Our team takes great pride in providing excellent service, and it's wonderful to know they made your experience memorable. We truly appreciate your feedback and look forward to welcoming you again soon! Warm regards, The Ivy Team
Cet avis est-il utile ?

FAQ

Le restaurant The Ivy Royal Tunbridge Wells est noté 4,3 étoiles par 6704 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

5 oct. 2024

19:00

Réservé 85 fois aujourd'hui

Des expériences sont disponibles.

Google Map pour The Ivy Royal Tunbridge Wells

46-50 High Street, TN1 1XF Tunbridge Wells, Kent

Informations supplémentaires

Quartier
Tunbridge Wells
Heures d'ouverture
lun–ven 08:30–22:00 sam, dim 09:00–22:00
Prix
De 26 £ à 40 £
Cuisine(s)
Britannique Moderne, Britannique, Déjeuner
Atmosphère
Élégant mais décontracté
Dress code
Tenue de VIlle
Parking details
Torrington Car Park,Vale Ave, Royal Tunbridge Wells TN1 1DJ (4 min walk from the car park) Tunbridge Wells Main station Car Park, Mount Pleasant TN1 1UL (4 min from the car park)
Public transit
Tunbridge Wells train station, Tunbridge Wells TN1 1BT (4 min walk from the station)
Moyens de paiement
American Express, Mastercard, Visa
Chef de cuisine
Sean Burbidge
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Au comptoir, Bar complet, Bière, Brunch le week-end, Cocktails, Non-fumeur, Terrasse, Vin

Site internet
https://ivycollection.com/
Numéro de téléphone
01892 240700

The Ivy Royal Tunbridge Wells

Effectuer une réservation

Informations supplémentaires

Expériences

£19.17 All-Day Set Menu

Festive Set Menu

Boxing Day Brunch

Menu

Avis de 6 704 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Quelle est la note attribuée au restaurant The Ivy Royal Tunbridge Wells ?

The Ivy Royal Tunbridge Wells accepte-t-il actuellement les réservations ?

Effectuer une réservation

Informations supplémentaires