The Ivy Asia, Guildford

Avis sur le restaurant The Ivy Asia, Guildford de personnes qui y ont mangé. Basés sur les notes récentes.

1. S

   Sonal

   Surrey1 avis

   5.0

   Y est allé·e le il y a 2 jours

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   The food is always lovely though service wise it deemed a bit slower today as eas super busy. It's always a good experience when we go there. My only negative comment would be the bathrooms need to be a lot cleaner, expecting a better standard of hygiene.
   

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2. K

   Karen

   Surrey1 avis

   5.0

   Y est allé·e le il y a 2 jours

   1. Global 5
   2. Plats 5
   3. Service 4
   4. Atmosphère 4

   The food was superb as always. We absolutely love this place. We went with friends who have never been before and they too loved it. The food was incredible as ever
   

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3. a

   aaron

   Londres6 avis

   4.0

   Y est allé·e le il y a 2 jours

   1. Global 4
   2. Plats 3
   3. Service 3
   4. Atmosphère 4

   Very expensive for what it is Starters came before our drinks did Small portions
   

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4. S

   Sandra

   Londres1 avis

   3.0

   Y est allé·e le il y a 2 jours

   1. Global 3
   2. Plats 4
   3. Service 2
   4. Atmosphère 3

   Thank you for accommodating us very last minute for Mother’s Day but that’s really as far as it goes. The service was so bad we had to constantly ask for our orders to be taken and the speed of it all was rather appalling. Not sure if this is because we were sat in the terrace so it was a case of “out of sight out of mind”but we felt rather neglected which is never a nice feeling.
   

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5. R

   Ruari

   Cambridge1 avis

   2.0

   Y est allé·e le il y a 3 jours

   1. Global 2
   2. Plats 3
   3. Service 3
   4. Atmosphère 3

   Upon walking into the restaurant my path was crossed by one of the staff walking in front of me. Apparently their need to be at the counter was greater than welcoming me to the restaurant. Other than this, the service was fine and the staff were friendly as you would hope for as a minimum in any establishment. It was a busy night and there were a lot of staff, but still our orders got mixed up and around and confused which was unfortunate, but didn’t cause too many issues. I would have liked to have ordered another drink, but we seemed to get forgotten about and therefore I did not get the opportunity until after the meal at which point I was ready to go home. I got the feeling that space in the restaurant was at a premium and therefore it seemed a little cramped rather than feeling opulent as the style is going for. It really is a lovely restaurant, but the food quality and the price just do not really compare. Food was beautifully presented and it was marginally better in areas than other restaurants of the same style, but not really worth the prestige. I will stick to just plain ‘The Ivy’ next time.
   

   The Ivy Asia, GuildfordA répondu il y a 2 jours

   Dear Ruari, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not fully meet expectations. We appreciate your comments regarding the service, atmosphere, and overall value, and we will share them with our team to improve where possible. We're pleased you found the restaurant beautiful and the food well-presented, but we regret that it didn’t quite match the standard you were hoping for. We truly appreciate your visit and hope to have the opportunity to provide a better experience in the future.
   

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6. C

   Claire VIP

   Londres31 avis

   4.0

   Y est allé·e le il y a 3 jours

   1. Global 4
   2. Plats 5
   3. Service 3
   4. Atmosphère 3

   Hostess too busy to acknowledge me when I arrived. Terrible music whilst dining, felt like a bad nightclub. Food excellent. Service slow. Cocktails weren’t brilliant.
   

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7. A

   Alex

   Surrey6 avis

   4.0

   Y est allé·e le il y a 4 jours

   1. Global 4
   2. Plats 3
   3. Service 5
   4. Atmosphère 3

   Great atmosphere and some theatre when the food arrived. We had edamame, maki rolls, jasmine rice, peking duck with pancakes and lots of desserts, I remember the white choc sphere, the brownie and some mocktails - Rose of the Orient and Dreams of Cherry Blossom. (Looking at the menus online I can see that there is a kids menu. I was with my family and this wasn't offered to us, which looking back is a shame). But overall a good experience.
   

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8. A

   Allan

   Londres3 avis

   5.0

   Y est allé·e le il y a 4 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   First time at the Ivy Asia Guildford will definitely go again. Food choice, quality and service excellent.
   

   The Ivy Asia, GuildfordA répondu il y a 2 jours

   Dear Allan, Thank you for your lovely feedback! We're delighted you enjoyed your first visit to The Ivy Asia Guildford and that the food, service, and quality met your expectations. We look forward to welcoming you again soon!
   

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9. s

   sally

   Surrey3 avis

   4.0

   Y est allé·e le il y a 5 jours

   1. Global 4
   2. Plats 3
   3. Service 3
   4. Atmosphère 4

   Disappointing this time. Booked Sunset menu and table 545pm. By 615 too late to order but no one made clear such a 6pm cut off. Green curry tasteless and thick gloopy sauce ... Oily. Not brilliant and disappointing after previous visits which have been good.
   

   The Ivy Asia, GuildfordA répondu il y a 2 jours

   Dear Sally, Thank you for your feedback. We're sorry to hear that your experience this time did not meet expectations. We appreciate your comments regarding the Sunset Menu cut-off and the green curry, and we will pass them on to our team for review. We hope to have the opportunity to welcome you back soon!
   

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10. V

    Vaughan

    Surrey6 avis

    4.0

    Y est allé·e le il y a 6 jours

    1. Global 4
    2. Plats 4
    3. Service 3
    4. Atmosphère 5

    Lovely restaurant but waiters over zealous removing plates whilst still eating
    

    The Ivy Asia, GuildfordA répondu il y a 5 jours

    Hello Vaughan, Thank you for your feedback. We're delighted to hear you enjoyed the restaurant. We sincerely apologize if our service felt rushed—we aim to provide attentive service while ensuring our guests have the best dining experience. Your comments have been noted, and we will address this with our team to improve. We appreciate your visit and hope to welcome you again soon!
    

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