Sway Thai - Austin

4.5

4,5

1063 avis

De 31 $ à 50 $

Asiatique

Effectuer une réservation

2 personnes

29 nov. 2024

22:00

Réservé 44 fois aujourd'hui

Parfait pour siroter des cocktails créatifs
Adapté aux occasions spéciales
Idéal pour les groupes

Sway is an award-winning modern Thai restaurant serving dinner and happy hour, led by Executive Chef Frank Harris.

Named one of Bon Appétit’s “50 Best New Restaurants in America” in 2013, Sway was also most recently voted “Best Happy Hour in Austin” by readers of Austin Monthly as well as “2019 Best Thai Food” by the Austin-American Statesman.

Sway West Lake Hills' location boasts a rooftop bar with skyline views of downtown, courtyard and full bar.

Commande en livraison ou à emporter

Informations supplémentaires

Atmosphère
Décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Asiatique, Thaï
Heures d'ouverture
Cinq à sept lun–ven 16:00–18:00 Souper lun–jeu, dim 16:00–21:00 ven, sam 16:00–22:00
Numéro de téléphone
(512) 326-1999
Site internet
http://swaythai.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue décontractée
Chef de cuisine
Frank Harris
Service traiteur
Sway offers catering services to fit your needs best, including large pick-up orders, drop-off & full-service catering. Menus can accommodate dietary restrictions, including gluten-free & vegetarian options.<br /><br />To view the catering menu & place your order, visit austin.swaythai.com/groups-events/catering
Installations pour l'événement privé
Perched above Bee Cave Road, Sway West Lake Hills offers a private rooftop event space with comfortable seating, downtown views and A/V capabilities to fit a range of celebrations of all styles, in addition to partial and full buyout options.

Endroit
3437 Bee Caves Rd, 78746 West Lake Hills, TX
Quartier
Austin Ouest / Westlake
Parking details
Sway has a free dedicated + private lot for parking behind the restaurant. There are also dedicated curbside parking spots for picking up to-go orders.
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Au comptoir, Avec vue, Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Non-fumeur, Options sans gluten, Table de Chef, Terrasse, Terrasse, Végane, Vin

Avis de 1 063 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.5

4,5 d'après les évaluations récentes

4,4Plats
4,5Service
4,6Atmosphère
4,3Rapport qualité-prix

Bruit • Modéré

1 063 avis

D
Deshawn
Pittsburgh
1 avis
VIP
1.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 1
2. Plats 1
3. Service 2
4. Atmosphère 3
Dishes lacked depth of flavor and some were randomly inedibly spicy with red pepper flakes. The waiters were nice but were not regularly checking in. Silverware and chopsticks were not properly provided. Frequency of server checkin was low. And entree dishes were overpowered by spices with little flavor coming through. Overall looked like the reviews are not doing justice. Also it would be nice to have comfortable seating options. Or else you cut out the older population. The servers were overall kind and informative about dishes. But the food taste, lack of comfortable seating, and us having to find chopsticks, plates and cutlery since server was not checking in made the experience suppar
Sway Thai - AustinA répondu il y a 1 jour
Hi Deshawn, I'm sorry you didn't enjoy your experience with us, but thank you for the feedback. We're always striving to be better, and it's this type of review that helps us focus on where we can grow. We would love to get you back in, and send you some food that we think could change your mind on how great our dishes can be here, and how great our service is when executed correctly. Not sure where you were sitting, but we can offer seating with back support in several of our sections if the benches in the main dining room don't suit your needs. Just let us know, and we'd be happy to make this all happen for you. Thank You again, Nick Cvercko, Assistant General Manager
Cet avis est-il utile ?
S
Seth
Californie
2 avis
3.0
2 avis
Y est allé·e le il y a 6 jours
1. Global 3
2. Plats 3
3. Service 4
4. Atmosphère 5
Just a very average experience and above average prices for Thai food. The jungle curry needs work.
Sway Thai - AustinA répondu il y a 3 jours
Hi Seth, Thanks for coming in, and your review. We depend on feedback to make sure we're always improving and focusing on what needs adjustment. May I ask what about the Jungle Curry you didn't enjoy? Also, what about the experience wasn't up to par? Again, thank you for letting us know, and we'd love to get you back in to show you how great things are here when our standards are met. Thank You, Nick Cvercko, Assistant General Manager
Cet avis est-il utile ?
T
Tanya
Phoenix
1 avis
3.0
1 avis
Y est allé·e le il y a 7 jours
1. Global 3
2. Plats 3
3. Service 4
4. Atmosphère 5
Great atmosphere but a little loud for conversation. Food was just “okay”, not great. The penang short rib curry was so spicy hot that we had to load it with the rice to consume. We all enjoy spicy food, but it was over the top! We started with the crab salad, which was fantastic, crispy pork and shrimp shy mai, too crispy, hard to eat, the calamari which was good but there wasn’t much of it, and the brussel sprouts which were good but nothing special. For our mains we ordered panang short rib curry, the son in law which was the hero, the tiger cry and the chicken fried rice which were pretty average. We finished with carrot cake, which had good flavor, just wished it wasn’t so dry. We dined early but had issues with drink service, just a soda, we ultimately canceled order after not receiving it within a half hour. Maybe we had high expectations, we traveled a hour to meet friends but we likely won’t return.
Sway Thai - AustinA répondu il y a 3 jours
Hello Tanya, Thank you for coming in, and for your honest feedback. We always want to strive to improve, and it's open honesty like this that helps us focus on the right areas of improvement. I'm sorry your drink service lacked, and that certain items weren't made to your liking. I can for sure say that when the pork and shrimp shu mai are cooked correctly, they are a crowd favorite. We're currently retooling the entire dessert menu, and have been focusing on the fryer a lot. I'd love to get you in and buy you a shu mai, dessert, and your soda to show you what great things you can expect from us. Just let them know I sent you and they'll confirm it all with me. Thanks again Nick Cvercko - Assistant General Manager
Cet avis est-il utile ?
M
Michal Lauren
Dallas
1 avis
5.0
1 avis
Y est allé·e le il y a 7 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Amazing! Get the pork dumpling appetizer. It is so good! We sat on the rooftop overlooking downtown. So romantic!
Cet avis est-il utile ?
M
Marilyn
Baie de San Fra
12 avis
VIP
4.0
12 avis
Y est allé·e le 21 novembre 2024
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 4
Very pleasant patio. Server was nice, but didn't get too involved, or offer much info, we had to ask for a happy hour menu, etc. Food was delicious. We will return!
Cet avis est-il utile ?
P
Perla
Dallas
2 avis
5.0
2 avis
Y est allé·e le 17 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great experience! Superb service and delicious food.
Sway Thai - AustinA répondu le 21 novembre 2024
Thank you so much for the great review! What did you have? What was your favorite?! Anything that wasn't your favorite that we could work on? Glad you came in to dine with us, see you next time. Nick Assistant General Manager
Cet avis est-il utile ?
M
Morgan
Houston
7 avis
VIP
5.0
7 avis
Y est allé·e le 12 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Sway is the way! Just wish the cocktail lounge area were high tops so we could enjoy the view
Cet avis est-il utile ?
K
Keith
Austin
1 avis
4.0
1 avis
Y est allé·e le 12 novembre 2024
1. Global 4
2. Plats 3
3. Service 4
4. Atmosphère 5
Mains were great but appetizers were over cooked and brittle (calamari and dumplings).
Sway Thai - AustinA répondu le 21 novembre 2024
Hello Keith, Thank you for the review. I'm sorry we missed the mark with your fried appetizers. These are two of my favorites for sure, so seeing them overcooked is a real shame. I will pass this information to the culinary team and we'll address it. Thank you for your honest feedback, it's our main tool for knowing what's working and what is not. When next you're in, get a hold of me and I'll make sure we get these apps on your table made right. Thanks again Nick Cvercko, Assistant General Manager
Cet avis est-il utile ?
C
Chris
Austin
1 avis
2.0
1 avis
Y est allé·e le 9 novembre 2024
1. Global 2
2. Plats 2
3. Service 4
4. Atmosphère 5
Drinks were excellent. Ambience was great. Service was good. Unfortunately the food missed the mark, which was the part we were most looking forward to. Ordered Brussel sprouts and calamari to start. Brussel sprouts were good but the calamari was awful. Over-fried and cold when it hit the table, with way too much red chili flakes. Ordered Chicken Pad Thai and Tiger Cry steak dishes. Food took 45 minutes to come out. Tiger Cry arrived before Pad Thai. It was cooked well and tasted good but was ice cold as if it had been sitting up waiting to be run to our table for 15 minutes. Pad Thai came a full 10 minutes after that. All kinds of confusion with servers trying to drop other people's drinks and food to our table spot, and drop our drinks to other people. Really missed the mark. It's been open quite a while, so perhaps they were just having a bad night. We live in Dripping Springs so it's off the beaten path for us to go there. We wanted to like the place, but sadly we won't be back.
Sway Thai - AustinA répondu le 20 novembre 2024
Hello Chris! Thank you for your feedback. I'm sorry to hear that the food and service didn't hit the mark. We strive daily to make sure we offer great food and exceptional service, and rely on critiques like this to focus on what needs further focus. We don't take for granted your commute to our restaurant. I'd be happy to get you back out here and get you some calamari and another dish or two on us to show you how great the food and service here is when executed correctly. Thank You, Nick Cvercko Assistant General Manager
Cet avis est-il utile ?
T
Taylor
New York
6 avis
4.0
6 avis
Y est allé·e le 9 novembre 2024
1. Global 4
2. Plats 5
3. Service 3
4. Atmosphère 4
I typically have a really quick and attentive service experience at away and just felt like the kitchen and the staff was overwhelmed and understaffed compared to previous experiences
Sway Thai - AustinA répondu le 21 novembre 2024
Hello Taylor! I'm sorry the service didn't hit the mark in your recent visit. I agree that our service is usually spot on, but as such we need to learn from these moments and fix them moving forward. Your feed back helps us pinpoint these moments and focus on them. Next time you're in, reach out to me and I'll make sure your service is a great on. Again, thank you. Nick Cvercko, Assistant General Manager
Cet avis est-il utile ?

FAQ

Sway Thai - Austin assure un service de livraison en partenariat avec Uber Eats. Sway Thai - Austin propose également des plats à emporter que vous pouvez commander en appelant le restaurant au (512) 326-1999.

Le restaurant Sway Thai - Austin est noté 4,5 étoiles par 1063 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

29 nov. 2024

22:00

Réservé 44 fois aujourd'hui

Commande en livraison ou à emporter

3437 Bee Caves Rd, 78746 West Lake Hills, TX

Informations supplémentaires

Quartier
Austin Ouest / Westlake
Heures d'ouverture
Cinq à sept lun–ven 16:00–18:00 Souper lun–jeu, dim 16:00–21:00 ven, sam 16:00–22:00
Prix
De 31 $ à 50 $
Cuisine(s)
Asiatique, Thaï
Atmosphère
Décontracté
Dress code
Tenue décontractée
Parking details
Sway has a free dedicated + private lot for parking behind the restaurant. There are also dedicated curbside parking spots for picking up to-go orders.
Moyens de paiement
American Express, Discover, Mastercard, Visa
Chef de cuisine
Frank Harris
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Au comptoir, Avec vue, Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Non-fumeur, Options sans gluten, Table de Chef, Terrasse, Terrasse, Végane, Vin

Site internet
http://swaythai.com/
Numéro de téléphone
(512) 326-1999
Service traiteur
Sway offers catering services to fit your needs best, including large pick-up orders, drop-off & full-service catering. Menus can accommodate dietary restrictions, including gluten-free & vegetarian options.<br /><br />To view the catering menu & place your order, visit austin.swaythai.com/groups-events/catering
Installations pour l'événement privé
Perched above Bee Cave Road, Sway West Lake Hills offers a private rooftop event space with comfortable seating, downtown views and A/V capabilities to fit a range of celebrations of all styles, in addition to partial and full buyout options.

Sway Thai - Austin

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires

Menu

Avis de 1 063 client·e·s

Évaluation globale (notes et avis)

FAQ

Sway Thai - Austin propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Sway Thai - Austin ?

Sway Thai - Austin accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires