Sugar Factory - Time Square

3.2

3,2

1021 avis

De 31 $ à 50 $

Américaine contemporaine

Effectuer une réservation

2 personnes

17 mars 2025

19:00

Réservé 81 fois aujourd'hui

Parfait pour siroter des cocktails créatifs
Animé
Adapté aux occasions spéciales

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

Commande en livraison ou à emporter

Informations supplémentaires

Atmosphère
Décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine contemporaine, Réservation de tables avec bouteilles, Dessert
Heures d'ouverture
Tous les jours 08:00–00:00
Numéro de téléphone
(347) 721-9066
Site internet
http://timessquare.sugarfactory.com/
Dress code
Tenue d'affaires décontractée
Installations pour l'événement privé
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact pour l'événement privé
our Private Dining Coordinator: (212) 769-9500

Endroit
694 8th Ave, 10036-7100 New York, NY
Quartier
Quartier des théâtres
Parking details
Aucun
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Au comptoir, Bar complet, Bar/salon, Bière, Brunch le week-end, Café, Cocktails, Fin de soirée, Vin

Privatisation de salle

Avis de 1 021 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.2

3,2 d'après les évaluations récentes

3,3Plats
3,1Service
3,6Atmosphère
2,7Rapport qualité-prix

Bruit • Modéré

1 021 avis

O
Odette
Toronto1 avis
3.0
Y est allé·e aujourd'hui
1. Global 3
2. Plats 3
3. Service 4
4. Atmosphère 5
The restaurant has a beautiful atmosphere and excellent servers. Prices were high, several menu options were unavailable by 9 PM, and a 20% gratuity was automatically added for a party of one adult and three children, which felt excessive. Overall the experience fell short :(
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Philadelphie1 avis
2.0
Y est allé·e il y a 1 jour
1. Global 2
2. Plats 5
3. Service 1
4. Atmosphère 3
Our waitress made us wait 45 minutes before getting our drinks (soda only) We asked her multiple times… she said she’d go get them and then would come back empty handed. We had to have the manager bring us drinks. Food was good but not worth the insane prices. We went…we won’t go again…
Cet avis est-il utile ?
J
Jeff
New York20 avis
4.0
Y est allé·e il y a 1 jour
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 5
Prices were a little high, but that’s to be expected for NYC. It would have been better if all the door came out at once. By the time the 3rd dish was served the 1st was barely warm…. We’re talking about pancakes here. Not hard to time the service ….
Cet avis est-il utile ?
L
Linda
New York1 avis
2.0
Y est allé·e le il y a 2 jours
1. Global 2
2. Plats 2
3. Service 1
4. Atmosphère 1
The name does not live up to the expectations, sub par service and food, the dessert was beautiful presented however lacked in flavor and quality (Barbie Milkshake no real strawberry flavor with a stale donut) outrageous priced food items which one can definitely get better quality food and service elsewhere in the city. The sad part is that they display a video of all the celebrities that visit these restaurants to lure people in. NEVER AGAIN! The only reason I didn’t leave immediately was due to my daughter birthday and her request to at least try this restaurant chain, been there, done that and never a repeat customer again.
Cet avis est-il utile ?
L
Lea
Charlotte2 avis
4.0
Y est allé·e le il y a 4 jours
1. Global 4
2. Plats 1
3. Service 5
4. Atmosphère 5
This restaurant is all about the drinks. The food was mediocre but the service was good
Cet avis est-il utile ?
P
Pam VIP
Grand Boston17 avis
2.0
Y est allé·e le il y a 7 jours
1. Global 2
2. Plats 3
3. Service 2
4. Atmosphère 1
Ive dined at other sugar factory locations, this one is run down and just sad. Service was terrible starting with the host. Stood waiting at host station forever even after approaching the staff and asking if there was a host/hostess since we had a reservation, still basically ignored until a guy sitting at the bar like a customer in jeans and a winter coat got up accessed the computer found our rez and finally seated us. Ridiculous. Food was good, but took forever and it was 4:15 on a monday and almost empty
Cet avis est-il utile ?
m
maria
New York2 avis
2.0
Y est allé·e le 9 mars 2025
1. Global 2
2. Plats 2
3. Service 1
4. Atmosphère 3
This sugar factory needs a revamp. The chairs are disgusting and peeling, the windows need to be cleaned, dirty used pads in the womans bathroom on the floor. The service sucks!! I had to remind my server about the watered down drinks. The food was a 3 on a scale of 10. I will not be returning! On top of that they include 20 percent gratuity on the check( which is ok in certain restaurants except this one), my server didn’t even deserve $10 she sucked! It wasn’t even busy, she was just lousy.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Scranton1 avis
1.0
Y est allé·e le 9 mars 2025
1. Global 1
2. Plats 4
3. Service 1
4. Atmosphère 3
Felt like we were an inconvenience to the server just being there. It was like pulling teeth to get an order. Get a drink. Get our check. It wasn’t busy and it was extremely disappointing.
Cet avis est-il utile ?
J
Jessica
Philadelphie3 avis
2.0
Y est allé·e le 9 mars 2025
1. Global 2
2. Plats 3
3. Service 3
4. Atmosphère 3
Brunch is served way too late on Sunday. We were there at 1pm on a Sunday and wanted to try the Sampler Platter appetizer, but couldn't as they were still serving Brunch until 3pm. The server said they could do Chicken Fingers and Fries, but we were never told that we would be charged close to $20 for each item. The drinks were fun, but it was way too hot every time the heat came on, which was pretty often. Our milkshake was missing the lollipop and they were out of the milkshake we wanted. We made the most of it and the kids thought it was pretty cool, but overall it was a pretty disappointing and very expensive experience.
Cet avis est-il utile ?
a
anthony
Baie de San Fra1 avis
1.0
Y est allé·e le 8 mars 2025
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 1
I rarely give this poor of a review. Food was mediocre and way over priced. Nail in the coffin was the general attitude of the staff. They don't care about giving good service. From the moment we walked in (we had reservations and were a little early - there was no urgency - they basically told us to leave and come back. Once we were seated - it took forever for our waiter to get there - and his service was completely lacking. You bring sliders and no ketchup. The menu was super difficult to read - super small and it was so dark in there! The dark and loud atmosphere was not ideal for any kind of conversation. The bathrooms were gross. And finally - getting a bill was like pulling teeth. When our waiter finally showed up with it - the bill was wrapped around his finger; not in a folder! Stay away from here. Too touristy - bad food - bad service - bad vibe.
Cet avis est-il utile ?

FAQ

Sugar Factory - Time Square propose des plats à emporter que vous pouvez commander en appelant le restaurant au (347) 721-9066.

Le restaurant Sugar Factory - Time Square est noté 3,2 étoiles par 1021 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

17 mars 2025

19:00

Réservé 81 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Sugar Factory - Time Square

694 8th Ave, 10036-7100 New York, NY

Informations supplémentaires

Quartier
Quartier des théâtres
Heures d'ouverture
Tous les jours 08:00–00:00
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine contemporaine, Réservation de tables avec bouteilles, Dessert
Atmosphère
Décontracté
Dress code
Tenue d'affaires décontractée
Parking details
Aucun
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Au comptoir, Bar complet, Bar/salon, Bière, Brunch le week-end, Café, Cocktails, Fin de soirée, Vin

Site internet
http://timessquare.sugarfactory.com/
Numéro de téléphone
(347) 721-9066
Installations pour l'événement privé
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact pour l'événement privé
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires

Privatisation de salle

Private Events

Demande personnalisée

Menu

Avis de 1 021 client·e·s

Évaluation globale (notes et avis)

FAQ

Sugar Factory - Time Square propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Sugar Factory - Time Square ?

Sugar Factory - Time Square accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires