Sugar Factory - Time Square

3.2

3,2

925 avis

De 31 $ à 50 $

Américaine contemporaine

Effectuer une réservation

2 personnes

30 déc. 2024

19:00

Réservé 165 fois aujourd'hui

Adapté aux occasions spéciales
Animé
Parfait pour siroter des cocktails créatifs

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

Commande en livraison ou à emporter

Privatisation de salle

Réservez votre prochain événement avec nous

Voir les détails

Informations supplémentaires

Atmosphère
Décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine contemporaine, Réservation de tables avec bouteilles, Dessert
Heures d'ouverture
Tous les jours 08:00–00:00
Numéro de téléphone
(347) 721-9066
Site internet
http://timessquare.sugarfactory.com/
Dress code
Tenue d'affaires décontractée
Installations pour l'événement privé
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact pour l'événement privé
our Private Dining Coordinator: (212) 769-9500

Endroit
694 8th Ave, 10036-7100 New York, NY
Quartier
Quartier des théâtres
Parking details
Aucun
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Au comptoir, Bar complet, Bar/salon, Bière, Brunch le week-end, Café, Cocktails, Fin de soirée, Vin

Avis de 925 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.2

3,2 d'après les évaluations récentes

3,3Plats
3,2Service
3,7Atmosphère
2,9Rapport qualité-prix

Bruit • Modéré

925 avis

R
Rebecca
New York
2 avis
1.0
2 avis
Y est allé·e aujourd'hui
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Don’t waste your time or money. They were out of everything we tried to order; the menus and table top were so greasy we couldn’t hold onto them, the decor was falling apart. The food we got tasted like it had been in my freezer for a coupon of years.
Cet avis est-il utile ?
D
Dean
Denver
5 avis
4.0
5 avis
Y est allé·e aujourd'hui
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 4
Worthwhile - the menu is huge and the atmosphere is fun. Servers are polite and overall experience is great.
Cet avis est-il utile ?
J
Jessica
Chicago
1 avis
2.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 2
2. Plats 2
3. Service 1
4. Atmosphère 4
Vibe was cool but that was it. Food and drinks were overpriced for the taste and quality. Service was non-existent.
Cet avis est-il utile ?
a
allison
New York
3 avis
1.0
3 avis
Y est allé·e le il y a 2 jours
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 2
The service was horrible. It took almost 30 min just to take a drink order. Our sever was no pleasant. Our appetizers were delivered with no utensils or plates. We had to eat over napkins that we took off of another table. Then one of our meals was forgotten. We asked 3 times where it was and on last time server said do you even still want it! YES we do want to eat! Our second round of drinks arrived after we were done with our meals. Overall the food wasn't bad so it's a shame that service was so horrible because we will never go back. Also note that a 20% tip is added no matter how the service was and how many people are in your group. Maybe if they didn't do that the servers would actually try!
Cet avis est-il utile ?
C
Chinue
Caraïbes
3 avis
4.0
3 avis
Y est allé·e le il y a 3 jours
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 4
Establishment a little small. But ambiance and food are delicious. Staff are also really pleasant and accommodating. Just a bit sad the drinks and desserts are all priced so high.
Cet avis est-il utile ?
J
Jocelyn
New York
1 avis
5.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 4
Made a reservation and there was a miscommunication where others kept getting sat before us. Once the manager realized what was happening they took care of us and made sure everything else ran smoothly. Overall it was a great experience with kids, the staff was friendly and accommodating. A dinner my kids won’t forget… definitely order the large ice cream dish- it comes complete with singing and dancing staff!
Cet avis est-il utile ?
S
Susanette
New York
1 avis
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 5
3. Service 1
4. Atmosphère 5
BEWARE!! Service is very poor. Server didn’t apologize for making us wait 20 minutes to take our drink order. Food and drinks came to the table incomplete. I had to ask the waiter where the rest of the drinks and food was and once again didn’t apologize. Gratuity of 20% was automatically included even though we had a party of 4. As per the check, it states that they will add 20% even for a party of ONE! When I expressed how disappointing this to the server, her response was well “it’s the area” and she walked away! I will never EVER go there again!!
Cet avis est-il utile ?
C
Caroline
VIP
New York
3 avis
3.0
3 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 4
3. Service 4
4. Atmosphère 3
Music was way too loud. Was listed as a family friendly place yet no kids menu. Expected it to be a fun atmosphere. Food was pricey but very good
Cet avis est-il utile ?
E
Elizabeth
New York
4 avis
3.0
4 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 3
3. Service 2
4. Atmosphère 2
Our experience at The Sugar Factory was fair. We were there on a Thursday afternoon at 1:00pm and they would only let us order off the breakfast menu. The breakfast menu said they only offer breakfast food on SATURDAYS AND SUNDAYS until 4pm, so I am unsure why we couldn't order off the lunch menu. The tables next to us asks these same questions when they went to order as well. The server seemed disinterested and bored with his job. For us The Sugar Factory is a one and done kind of thing. Also, there were too many things we tried to order but could not because they were out. For example, they offer drinks and desserts with cotton candy but they had none. If you are not going to replace items you need to make the drinks and desserts take those off of your menu. The server told us they had not had cotton candy in a long time. Our experience at Serendipity was far better. Try it once and move on to other better restaurants who appreciate your business.
Cet avis est-il utile ?
M
Marisa
New York
1 avis
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 2
3. Service 2
4. Atmosphère 1
The place is over rated and dirty. The table was dirty and so was the fork and knives. The windows haven’t been washed in years and the bathrooms are absolutely disgusting. They also added. Their own tip on a table of 4 which is wrong. Never ever again
Cet avis est-il utile ?

FAQ

Sugar Factory - Time Square propose des plats à emporter que vous pouvez commander en appelant le restaurant au (347) 721-9066.

Le restaurant Sugar Factory - Time Square est noté 3,2 étoiles par 925 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

30 déc. 2024

19:00

Réservé 165 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Sugar Factory - Time Square

694 8th Ave, 10036-7100 New York, NY

Informations supplémentaires

Quartier
Quartier des théâtres
Heures d'ouverture
Tous les jours 08:00–00:00
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine contemporaine, Réservation de tables avec bouteilles, Dessert
Atmosphère
Décontracté
Dress code
Tenue d'affaires décontractée
Parking details
Aucun
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Au comptoir, Bar complet, Bar/salon, Bière, Brunch le week-end, Café, Cocktails, Fin de soirée, Vin

Site internet
http://timessquare.sugarfactory.com/
Numéro de téléphone
(347) 721-9066
Installations pour l'événement privé
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact pour l'événement privé
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

Effectuer une réservation

Commande en livraison ou à emporter

Privatisation de salle

Informations supplémentaires

Menu

Avis de 925 client·e·s

Évaluation globale (notes et avis)

FAQ

Sugar Factory - Time Square propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Sugar Factory - Time Square ?

Sugar Factory - Time Square accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires