Sugar Factory - Time Square

3.4

3,4

844 avis

De 31 $ à 50 $

Américaine contemporaine

Effectuer une réservation

2 personnes

25 nov. 2024

19:00

Réservé 111 fois aujourd'hui

Adapté aux occasions spéciales
Parfait pour siroter des cocktails créatifs
Animé

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

Commande en livraison ou à emporter

Privatisation de salle

Réservez votre prochain événement avec nous

Voir les détails

Informations supplémentaires

Atmosphère
Décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine contemporaine, Réservation de tables avec bouteilles, Dessert
Heures d'ouverture
Tous les jours 08:00–00:00
Numéro de téléphone
(347) 721-9066
Site internet
http://timessquare.sugarfactory.com/
Dress code
Tenue d'affaires décontractée
Installations pour l'événement privé
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact pour l'événement privé
our Private Dining Coordinator: (212) 769-9500

Endroit
694 8th Ave, 10036-7100 New York, NY
Quartier
Quartier des théâtres
Parking details
Aucun
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Au comptoir, Bar complet, Bar/salon, Bière, Brunch le week-end, Café, Cocktails, Fin de soirée, Vin

Avis de 844 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.4

3,4 d'après les évaluations récentes

3,5Plats
3,4Service
3,7Atmosphère
3,1Rapport qualité-prix

Bruit • Modéré

844 avis

D
Debbie
West Palm Beach
1 avis
VIP
1.0
1 avis
Y est allé·e il y a 1 jour
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 2
Exceptionally bad service. Slow service. Asked for silverware with initial order. Brought one persons food but no silverware. Took 5 min to get silverware as food got cold. Second person’s food arrived 15 min later. Will Not Go Back!
Cet avis est-il utile ?
N
Nancy
New York
2 avis
2.0
2 avis
Y est allé·e il y a 1 jour
1. Global 2
2. Plats 1
3. Service 1
4. Atmosphère 2
We waited thirty minutes for someone to come over and acknowledge us after we were seated by the hostess. The waiter came over and blatantly said “you aren’t in my section but I guess I’ll wait on you because I don’t know where your server is.” We gave him our entire order, but his hand held device to take orders was broken so needless to say our order came out wrong. My fiancé finally got his specialty latte after reminding the waiter three times and it came out cold. I asked for cream for my tea and it was brought out in a dirty cup. I asked for sugar and got sweet and low. Our eggs and home fries were cold, the pancakes were hard around the edges, and we never got our toast. It took us over an hour and a half for a simple meal. On top of that, they charge you 20% gratuity built into your check regardless of your party size. It absolutely was NOT worth the money and I wouldn’t go back there if you paid me.
Cet avis est-il utile ?
D
Donna
New York
1 avis
VIP
1.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
Service was absolutely horrible. Ordered drinks one person did not receive until after 4 times asking for it and halfway through entire meal. Every time we ordered something never came till we had to ask again while tables larger and smaller around us received it all. Even tables who were seated after us. Could not even pay bill and leave that took over 1/2 hour. And place is filthy dirty. Chair material worn and stained. Overall really bad experience. I have been several times to other locations in NYand enjoyed but Times Swuare will never go to again. And I live in NY.
Cet avis est-il utile ?
B
Babli
New York
3 avis
1.0
3 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Never going back there again. Ordered two appetizers after 20 mins of waiting, food was horrible, thought of ordering a drink, waited another 15 mins to order and 15 mins to get the drink, decided to have the main course somewhere else. Waited 20 mins to get the check They are highly understaffed, food was worse than McDonald food and service was terrible.
Cet avis est-il utile ?
M
Michelle
Iowa
19 avis
VIP
1.0
19 avis
Y est allé·e le il y a 7 jours
1. Global 1
2. Plats 2
3. Service 2
4. Atmosphère 2
Slow, not clean, expensive. Very disappointing.
Cet avis est-il utile ?
N
Natalie
New York
1 avis
2.0
1 avis
Y est allé·e le 17 novembre 2024
1. Global 2
2. Plats 1
3. Service 1
4. Atmosphère 1
Unfortunately this was not at all what we expected it to be. We took our Girl Scout troop for lunch after seeing a show in the city. The place is small, dark, and not the sweet place we expected it to be. The service was horrible although the manager did try to make it better once we complained. Service was slow and food was not very good for the price. Although our girls are too old for American Girls I wish we had gone to their restaurant or even Shake shack across the street. I would not go back nor would I recommend.
Cet avis est-il utile ?
B
Beth
New York
3 avis
2.0
3 avis
Y est allé·e le 17 novembre 2024
1. Global 2
2. Plats 2
3. Service 1
4. Atmosphère 3
Pretty much everything went wrong with this one. They really missed the mark. They brought my husband’s food and my milkshake out 15 mins before they brought my food and my children’s food, so by the time we all were able to eat together, his food was cold and my shake had melted all over the table. Do they not know it is proper etiquette to bring all the food at the same time? Furthermore, I asked for my sliders to be cooked medium. They came not only well done but VERY well done, like hockey pucks. The sliders are supposed to come with crispy onions, tomatoes, lettuce… mine were totally empty! Just an inedible hockey puck burger between two pieces of bread. Nothing else! I came for my birthday and I guess the restaurant doesn’t do anything for birthdays even though they saw it was part of the reservation. The server changed to a different person in the middle of our experience which also is a faux pas. Overall, just not good. Not high class, servers need training, and cooks need to get it together. Disappointing at best.
Cet avis est-il utile ?
N
Nadia
Grand Boston
2 avis
2.0
2 avis
Y est allé·e le 16 novembre 2024
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 2
Took my daughter for her 13th birthday. Very over priced and not really worth the hype. only had the brunch menu available on Saturday at 2pm. It was OK. I will not be going back
Cet avis est-il utile ?
S
SHERIE
Metro d'Atlanta
3 avis
3.0
3 avis
Y est allé·e le 16 novembre 2024
1. Global 3
2. Plats 4
3. Service 3
4. Atmosphère 4
I had high hopes for Sugar Factory, but my experience was disappointing. I set a 10PM reservation through OpenTable and received a message from the restaurant through OpenTable stating I needed to arrive before 10 to guarantee seating. My daughter and I went to see the Rockettes show and had to rush to the restaurant to guarantee seating. However, while there, I noticed multiple parties being seated well after 10 PM, which felt inconsistent and unfair. The service also left much to be desired. our waitress was clearly overburdened, managing far too many tables to provide attentive service. After finishing our meal, it took 15 minutes just to place a dessert order, another 15 minutes to request the check, and an additional 15 minutes to pay. While the atmosphere was lively and the food was decent, the service issues detracted from the experience.
Cet avis est-il utile ?
N
Natalie
New York
1 avis
1.0
1 avis
Y est allé·e le 16 novembre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
It was my daughter’s 12th birthday and we had the most horrible experience. We ordered truffle fries and it taste like oil and air- not to mention they were cold. We also tried the brownie and it was as hard as a rock and I had to send it back. Also I ordered a drink with the sever as soon as he took my order, I didn’t receive the drink until minutes before we were leaving. The wings were the best thing in the menu I was very disgusted because my daughter didn’t enjoy herself
Cet avis est-il utile ?

FAQ

Sugar Factory - Time Square propose des plats à emporter que vous pouvez commander en appelant le restaurant au (347) 721-9066.

Le restaurant Sugar Factory - Time Square est noté 3,4 étoiles par 844 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

25 nov. 2024

19:00

Réservé 111 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Sugar Factory - Time Square

694 8th Ave, 10036-7100 New York, NY

Informations supplémentaires

Quartier
Quartier des théâtres
Heures d'ouverture
Tous les jours 08:00–00:00
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine contemporaine, Réservation de tables avec bouteilles, Dessert
Atmosphère
Décontracté
Dress code
Tenue d'affaires décontractée
Parking details
Aucun
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Au comptoir, Bar complet, Bar/salon, Bière, Brunch le week-end, Café, Cocktails, Fin de soirée, Vin

Site internet
http://timessquare.sugarfactory.com/
Numéro de téléphone
(347) 721-9066
Installations pour l'événement privé
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact pour l'événement privé
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

Effectuer une réservation

Commande en livraison ou à emporter

Privatisation de salle

Informations supplémentaires

Menu

Avis de 844 client·e·s

Évaluation globale (notes et avis)

FAQ

Sugar Factory - Time Square propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Sugar Factory - Time Square ?

Sugar Factory - Time Square accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires