Sugar Factory - Orlando

2.8

2,8

7614 avis

De 31 $ à 50 $

Américaine contemporaine

Effectuer une réservation

2 personnes

1 janv. 2025

19:00

Réservé 63 fois aujourd'hui

Parfait pour siroter des cocktails créatifs
Adapté aux occasions spéciales
Idéal pour les groupes

Installé dans le centre commercial I-Drive 360 depuis le printemps 2015, le Sugar Factory Orlando propose un délicieux choix de plats. Ce restaurant prisé des célébrités ravira tous les grands amateurs de sucreries. Les douceurs signature comprennent les célèbres sucettes Couture, des boissons fumantes servies dans des coupes, des cocktails parfumés au bonbon et l'incomparable sundae King Kong. Un brunch est également servi le samedi et le dimanche.

Privatisation de salle

Réservez votre prochain événement avec nous

Voir les détails

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine contemporaine, Plats réconfortants, Réservation de tables avec bouteilles
Heures d'ouverture
lun–jeu 11:00–23:00 ven 11:00–01:00 sam 10:00–01:00 dim 10:00–23:00
Numéro de téléphone
(407) 270-7082
Site internet
https://sf3.sugarfactory.com/orlando-fl
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue décontractée
Installations pour l'événement privé
Whether celebrating a special occasion with family and friends or hosting Corporate Events, Birthdays, and Bachelorette parties, Sugar Factory can accommodate all your special event needs. Please contact orlandoparties@sugarfactory.com for all reservations and event inquires for parties of 12 or larger.
Contact pour l'événement privé
Rachael Gorodnick: (407) 270-7082

Endroit
8371 International Drive, 32819 Orlando, FL
Quartier
I Drive / Sand Lake
Rue transversale
Mercado Way
Parking details
Free parking garage for Icon Park or Valet
Public transit
IDrive Trolley
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Avec vue, Bar complet, Bar/salon, Bière, Brunch le week-end, Café, Cocktails, Fin de soirée, Happy Hour, Non-fumeur, Terrasse, Vin

Recommandé dans

Avis de 7 614 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

2.8

2,8 d'après les évaluations récentes

2,8Plats
3,3Service
3Atmosphère
2,4Rapport qualité-prix

Bruit • Dynamique

7 614 avis

N
Niall
Louth
1 avis
1.0
1 avis
Y est allé·e il y a 1 jour
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Shocking experience. Ended up walking out as we were told over half of the menu wasn't available. New Years Eve you would expect the place to be bustling. Far from it. Servers more interested in talking to each other and what seemed to be drinking on the job. What food establishment doesn't have any burgers to sell despite having nearly 20 burger options on the menu. AVOID.
Cet avis est-il utile ?
Y
Yolanda
Raleigh
1 avis
1.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 1
2. Plats 1
3. Service 3
4. Atmosphère 1
Our disappointment with Sugar Factory Orlando was significant. During our vacation the week of New Year’s, this establishment was out of nearly all the food and specialty shakes advertised on the menu. The absence of a Sugar Factory in our State prompted the deliberate inclusion of this restaurant in our itinerary; however, upon check-in, we were informed that they were nearly out of all food items. A handwritten list of unavailable items was present, and it was notably extensive. The restaurant was largely unoccupied, and the reasoning is clear: there was a lack of options available. Given the high volume of tourists in Orlando, Sugar Factory should have adequately prepared to accommodate the demand. This represents inadequate planning and is not acceptable.
Cet avis est-il utile ?
M
Michael
Alabama
1 avis
1.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 2
Got there on time for a 6:00PM reservation on a Sunday and 3/4 of the menu was unavailable including 95% of the Christmas menu. Like how do you run out of "Hot Drinks" at check in they mentioned some items would not be available but when the server got to us they informed us of so many more items not available. So we left and did not even eat.
Cet avis est-il utile ?
J
Jessie
VIP
Indiana
4 avis
3.0
4 avis
Y est allé·e le il y a 3 jours
1. Global 3
2. Plats 2
3. Service 4
4. Atmosphère 1
This restaurant has really went down in the past year. The bathrooms were disgusting, broken faucet, dirty, stinky and broken toilet. The restaurant was so cold everyone in there was shivering. Very disappointed to see the condition it was in, we really did enjoy this at one time. I hope it makes it.
Cet avis est-il utile ?
J
Justin
Tampa
1 avis
2.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 2
2. Plats 1
3. Service 3
4. Atmosphère 3
This place used to be good! Has gone done hill! Pasta dry. Anything with cheese seems like it’s been sitting there. They were out of everything. The place was not clean. Last time we were there last year really great. Not worth spending $300 for food. Just my opinion.
Cet avis est-il utile ?
C
Christine
VIP
Orlando
16 avis
3.0
16 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 2
3. Service 1
4. Atmosphère 2
This was the most overrated experience I've ever had, and I'm an Orlando native with Disney passes. There was zero server support for the bartender who was also our waitress and the only reason we stayed. The manager had his family there, being loud, disruptive and unhelpful to customers. There were multiple staff just wandering aimlessly - 2 women sitting around "hosting" and the temperature inside the restaurant was blow zero. We literally spent $200 on 3 drinks and some eggs. Id recommend they half the sugar drinks, double the staff involvement and cut the manager.
Cet avis est-il utile ?
A
Angela
Louisiane
1 avis
5.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 5
We throughly enjoyed celebrating our 6 year old granddaughters birthday with Shelia. She was amazing!
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Orlando
1 avis
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 2
3. Service 3
4. Atmosphère 2
Waited to be seated for a good 20 min after our reservation time. Food was equivalent to diner food and my iced coffee tasted like straight chocolate milk. The floors were so greasy we were sliding on the floor and the bathrooms were disgusting. The server was very nice.
Cet avis est-il utile ?
H
Hope
New York
1 avis
1.0
1 avis
Y est allé·e le il y a 5 jours
1. Global 1
2. Plats 1
3. Service 3
4. Atmosphère 1
The restaurant was dirty. They did not have the signature rubber ducks that should come with special menu items . We order the burgers so it would have a duck so that we would have a memento to remember my daughter’s 16 birthday . After I asked for the duck 3 times we were given a lollipop not even close to what we wanted . The $40 drink came in a cup with the sugar factory rubbered off so we could not even take pictures with it . It looked so tacky. HUGE disappointment all around . We were the first customers and the bathroom was not cleaned from the previous day . Don’t waste your money on this place over priced for a disappointment .
Cet avis est-il utile ?
K
Kay
Mobile
2 avis
1.0
2 avis
Y est allé·e le il y a 5 jours
1. Global 1
2. Plats 1
3. Service 3
4. Atmosphère 2
I don’t know where to begin. Worst restaurant experience I have EVER had & it was on my anniversary. 1- no hostess at the station when we arrived & we had to wait almost 10 minutes to be seated (it was not busy at all). Then we had to wait almost another 10 minutes for our waitress to come to our table. Then what I wanted to eat (the Christmas wings) were not available smh. THEN the bathrooms were DISGUSTING!!! At this point that is Strike 4 so I do something I never do- I ask for a manager. It took her a while to come but she did come. I nicely & quietly explain that it is our anniversary & the troubles we had already ran into. I also told her I assumed she was short staffed due to the holiday which she agreed she was. I thought that speaking with her would change our dilemma for the better. Boy was I wrong. A few minutes later, she comes back to tell me that they don’t serve broccoli and she didn’t know why I was allowed to order it. Well the waitress listed it as one of my options! Strike 5!! Then the food comes. I asked for my salmon to be medium well, it was over cooked. My man’s burger was so dry he added ketchup- and he can’t stand ketchup! Oh- forgot that when the food came out, there were no utensils to eat them with smh Had to flag a hostess down to bring me some which took about 5 mins. What’s that, strike 7?!? Then the green beans I ordered to replace the broccoli I originally ordered were sour! Had to spit them out. When the waitress came back by, I told her about my salmon and asked if I could replace the green beans with a side salad with ranch. It comes out drenched with balsamic, no ranch to be seen SMH Strike 8!!! I asked for a to go box and then she tells me the manager discounted our food and was going to give us a free dessert. I was surprised but ready to go. I ordered the strawberry cheesecake with ice cream to go because I was completely over the evening. When we get the check, there’s barely a discount! $9 off?! SMH Will NEVER be back.
Cet avis est-il utile ?

FAQ

Le restaurant Sugar Factory - Orlando est noté 2,8 étoiles par 7614 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

1 janv. 2025

19:00

Réservé 63 fois aujourd'hui

8371 International Drive, 32819 Orlando, FL

Salles

Informations supplémentaires

Rue transversale
Mercado Way
Quartier
I Drive / Sand Lake
Heures d'ouverture
lun–jeu 11:00–23:00 ven 11:00–01:00 sam 10:00–01:00 dim 10:00–23:00
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine contemporaine, Plats réconfortants, Réservation de tables avec bouteilles
Atmosphère
Décontracté
Dress code
Tenue décontractée
Parking details
Free parking garage for Icon Park or Valet
Public transit
IDrive Trolley
Moyens de paiement
American Express, Discover, Mastercard, Visa
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Avec vue, Bar complet, Bar/salon, Bière, Brunch le week-end, Café, Cocktails, Fin de soirée, Happy Hour, Non-fumeur, Terrasse, Vin

Site internet
https://sf3.sugarfactory.com/orlando-fl
Numéro de téléphone
(407) 270-7082
Installations pour l'événement privé
Whether celebrating a special occasion with family and friends or hosting Corporate Events, Birthdays, and Bachelorette parties, Sugar Factory can accommodate all your special event needs. Please contact orlandoparties@sugarfactory.com for all reservations and event inquires for parties of 12 or larger.
Contact pour l'événement privé
Rachael Gorodnick: (407) 270-7082

Sugar Factory - Orlando

Effectuer une réservation

Privatisation de salle

Salles

Informations supplémentaires

Recommandé dans

100 Orlando / Central Florida East Restaurants to Love This Valentine's Day

The Best Bars for Foodies in Orlando

Menu

Avis de 7 614 client·e·s

Évaluation globale (notes et avis)

FAQ

Quelle est la note attribuée au restaurant Sugar Factory - Orlando ?

Sugar Factory - Orlando accepte-t-il actuellement les réservations ?

Effectuer une réservation

Salles

Informations supplémentaires

Recommandé dans

100 Orlando / Central Florida East Restaurants to Love This Valentine's Day

The Best Bars for Foodies in Orlando