Sugar Factory - Jacksonville

3.4

3,4

777 avis

De 31 $ à 50 $

Américaine

Effectuer une réservation

2 personnes

4 nov. 2024

23:30

Réservé 23 fois aujourd'hui

Animé
Délicieux et bons pour les enfants
Adapté aux occasions spéciales

America’s favorite eatery and celebrity hotspot, expands with its newest location in Jacksonville, Florida, now taking reservations. The family-friendly, high-energy, world-famous celebration destination known for its sweets and treats.

“We’re celebrating 10+ years serving the most decadent sweets and treats around the world, and we are so excited to introduce our fun, high energy brand to the Jacksonville area. We’re a family-friendly restaurant, so it makes sense to expand into suburban areas. From our photo op walls to our staff, every element at Sugar Factory American Brasserie Jacksonville is designed to give guests a memorable, Instagrammable experience from the minute they walk into the minute they leave,” says owner Charissa Davidovici.

Commande en livraison ou à emporter

Privatisation de salle

Réservez votre prochain événement avec nous

Voir les détails

Salles

Informations supplémentaires

Atmosphère
Élégant mais décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine, Bar à cocktails, Dessert
Heures d'ouverture
lun.–jeu. 11:00–22:00 ven. 11:00–23:00 sam. 10:00–00:00 dim. 10:00–22:00
Numéro de téléphone
(904) 551-0961
Site internet
http://jackson.sugarfactory.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue d'affaires décontractée
Chef de cuisine
Anibal Rosales
Installations pour l'événement privé
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
Contact pour l'événement privé
Dana Sugarman: (407) 270-7082

Endroit
4910 Big Island Drive, 32246-5302 Jacksonville, FL
Quartier
Baymeadows
Parking details
Stationnement public
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Brunch le week-end, Cocktails, Vin

Avis de 777 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.4

3,4 d'après les évaluations récentes

3,3Plats
3,7Service
4,1Atmosphère
2,9Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Jacksonville / Nord-est de la Floride
Délicieux et bons pour les enfants
Jacksonville / Nord-est de la Floride
Animé
Jacksonville
Délicieux et bons pour les enfants
Jacksonville
Animé
Jacksonville
Américaine

777 avis

S
Saakshi
Jacksonville
1 avis
VIP
5.0
1 avis
Y est allé·e le 21 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
The food was super amazing. The restaurant is gorgeous and our waitress Beka she was very sweet. We went there late so it was very quiet but I had an amazing birthday celebration. Loved their cookie jar shake and Alfredo pasta.
Cet avis est-il utile ?
E
Earl
Orlando
1 avis
VIP
1.0
1 avis
Y est allé·e le 18 octobre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
I had a very disappointing experience at the Sugar Factory for my daughter’s birthday. We had a reservation, but when we arrived, we were left waiting at the front for over 20 minutes with no hostess in sight. Despite the waitstaff and bartender being busy, no one came to help us or even acknowledge our presence. We never got seated, and after waiting around with no updates, we decided to leave. We also overheard other guests complaining that they had to wait over 30 minutes just to get water. Overall, it was a frustrating and unorganized experience, and I wouldn’t recommend it if you’re looking for good service.
Cet avis est-il utile ?
M
Meike
Jacksonville
1 avis
3.0
1 avis
Y est allé·e le 13 octobre 2024
1. Global 3
2. Plats 3
3. Service 5
4. Atmosphère 5
We had a reservation for a birthday party. After looking over the menu several items were not available. Once the food was received the pasta seems like it was sitting in the window before being brought out to the table for a little too long, however it was a good portion and tasted very good. The food and drink presentation was very nice, however a bit pricey especially the drinks, a lot of ice in the goblets. Our server Juan was wonderful and made the night. The staff seem very engaged in each birthday or celebration song that they did even after doing multiple in a row
Cet avis est-il utile ?
A
Ann
Jacksonville
1 avis
1.0
1 avis
Y est allé·e le 5 octobre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
The atmosphere was much louder than expected, more suited to a club than a dinner. I had hoped for a sweet birthday celebration, but unfortunately, it was disappointing. The candy store was understocked and not clean, and the food, while pricey, did not meet our expectations in terms of quality.
Cet avis est-il utile ?
LB
LisaB
Jacksonville
4 avis
1.0
4 avis
Y est allé·e le 5 octobre 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 3
We were forgotten by our server. Waited for service initially. I got my coffee my guest didn’t. Asked for water twice finally got it. Asked for ketchup and butter when our meals finally came. It was never brought. Toast was dried out and crumbly; inedible. Took long to receive my mimosa. Never saw server until we flagged her down to get our checks.
Cet avis est-il utile ?
K
Ken
Jacksonville
1 avis
1.0
1 avis
Y est allé·e le 4 octobre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
The atmosphere is ok, but the food and service were disappointing. Upon arriving with a reservation, we notified the hostess of our arrival. The place was more than half empty, but the two hostesses on duty seemed confused on exactly what to do next. It took about 10 minutes for them to finally seat us in an empty restaurant. Our server was a little better, but didn’t offer much information about the restaurant - it being our first time. Three of us ordered the brick chicken dinner and the other ordered the cheese steak sandwich. The chicken breasts were thin, tough to chew and very salty in flavor. They were more like a processed rib meat breast that was precooked and just heated to order. The mashed potatoes were also very salty and the fries were just ok. Given the poor service, processed food quality, and high prices for the value, we will not be going back.
Cet avis est-il utile ?
S
Sarah
Los Angeles
7 avis
2.0
7 avis
Y est allé·e le 27 septembre 2024
1. Global 2
2. Plats 2
3. Service 3
4. Atmosphère 5
Definitely a neat place for a birthday but unless you want their signature giant sugar drinks you won’t have much of an option for other items. Our waiter was friendly and service was fine so the overpriced food was of no fault or in any way associated with that aspect. I went for the request of the birthday girl because they do a GREAT birthday (but you will pay anywhere from 15 to 60 for the birthday options if you want a song involved). My avoidance is really due to value and food but good for an experience.
Cet avis est-il utile ?
I
Ivy
Jacksonville
2 avis
1.0
2 avis
Y est allé·e le 22 septembre 2024
1. Global 1
2. Plats 1
3. Service 3
4. Atmosphère 1
We made reservations to celebrate three birthdays. Upon arrival nobody told us that 1. The AC was broken 2. Half of the menu items were not in stock 3. Bar was closed
Cet avis est-il utile ?
A
Alex
Jacksonville
4 avis
1.0
4 avis
Y est allé·e le 22 septembre 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 3
Desperately in need of better management. Beautiful building but the staff and service In need of drastic improvement. If not I give this business 1-2 years and they’ll be out of business. .Upon entry no one was there to greet and place us to a table . Waited 5 mins then had to waive down a waitress . .Floors were dirty and slippery . Dirty tables all over and cleaning rags and cleaning liquid left on every other table ; abandoned to the side . .Ordered my food and it never came , my waiter an older guy forgot to place my order after he specifically asked me what all I wanted on my order. Not to mention their menu is overpriced for the kind of food they provide. . The music that was playing while I was there was inappropriate and not geared towards families with little ones . . It was extremely hot inside and flies were flying around the sunroom . Will NOT be coming back until they’re under new management.
Cet avis est-il utile ?
C
Charla
Jacksonville
1 avis
2.0
1 avis
Y est allé·e le 21 septembre 2024
1. Global 2
2. Plats 1
3. Service 3
4. Atmosphère 3
Tori my waitress was very cheery and helpful. Served with a smile. The food presentation was terrible. For the price of appetizers, we should not be served water in plastic cups. One ordered chicken tenders. And it looked like they were fried in fish grease small ans my index finger and served with onion rings, that were served in the same basket. Can’t believe they wanted to charge us $15 for 3 tenders that looked like a nugget from a burger joint. The wait time is long, they appear to be understaffed. Tori was a delightful addition. Although the food was subpar. I give her 10 stars for being as attentive as she could be. It was hot in the building and the floors were very slick. Easy to fall on. I was not pleased with my experience at all.
Cet avis est-il utile ?

FAQ

Sugar Factory - Jacksonville propose des plats à emporter que vous pouvez commander en appelant le restaurant au (904) 551-0961.

Le restaurant Sugar Factory - Jacksonville est noté 3,4 étoiles par 777 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

4 nov. 2024

23:30

Réservé 23 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Sugar Factory - Jacksonville

4910 Big Island Drive, 32246-5302 Jacksonville, FL

Salles

Informations supplémentaires

Quartier
Baymeadows
Heures d'ouverture
lun.–jeu. 11:00–22:00 ven. 11:00–23:00 sam. 10:00–00:00 dim. 10:00–22:00
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine, Bar à cocktails, Dessert
Atmosphère
Élégant mais décontracté
Dress code
Tenue d'affaires décontractée
Parking details
Stationnement public
Moyens de paiement
American Express, Discover, Mastercard, Visa
Chef de cuisine
Anibal Rosales
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Brunch le week-end, Cocktails, Vin

Site internet
http://jackson.sugarfactory.com/
Numéro de téléphone
(904) 551-0961
Installations pour l'événement privé
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
Contact pour l'événement privé
Dana Sugarman: (407) 270-7082

Sugar Factory - Jacksonville

Effectuer une réservation

Commande en livraison ou à emporter

Privatisation de salle

Salles

Informations supplémentaires

Menu

Avis de 777 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Sugar Factory - Jacksonville propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Sugar Factory - Jacksonville ?

Sugar Factory - Jacksonville accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires