Sugar Factory - Houston

2.4

2,4

57 avis

De 31 $ à 50 $

Américaine

Effectuer une réservation

2 personnes

27 mars 2025

19:00

Réservé 5 fois aujourd'hui

Délicieux et bons pour les enfants
Animé
Parfait pour le brunch

With locations in some of the world’s most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami, Dubai, Orlando and Manila, Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. Iconic superstars including Kylie Jenner, Kendall Jenner, Britney Spears, Drake, Nicole Scherzinger, Kim Kardashian, Eva Longoria and Rupert Grint are just a few of the celebrities who have either endorsed or have been spotted with the sparkly lollipops. Sugar Factory’s loyal celebrity following has received widespread media attention from People Magazine, the Daily Mail, US Weekly, Entertainment Tonight, Extra and more.

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Informations supplémentaires

Atmosphère
Élégant mais décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine, Dessert, Réservation de tables avec bouteilles
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(713) 485-6290
Site internet
https://www.sugarfactory.com/houston-tx
Moyens de paiement
American Express, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Before you begin planning your special event, we invite you to explore our comprehensive Party Packages Menu. Inside, you'll discover detailed descriptions of the exciting options at your disposal, ensuring a memorable experience for your occasion.
Installations pour l'événement privé
Before you begin planning your special event, we invite you to explore our comprehensive Party Packages Menu. Inside, you'll discover detailed descriptions of the exciting options at your disposal, ensuring a memorable experience for your occasion.

Endroit
5015 Westheimer Rd, 77056 Houston, TX
Quartier
Galleria / Uptown
Parking details
Aucun
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Animation, Au comptoir, Bar complet, Bar/salon, Bière, Brunch le week-end, Café, Cocktails, Fin de soirée, Vin

Avis de 57 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

2.4

2,4 d'après les évaluations récentes

2,2Plats
2,7Service
2,4Atmosphère
2Rapport qualité-prix

Bruit • Dynamique

57 avis

L
LaTonya
Houston1 avis
1.0
Y est allé·e le 17 mars 2025
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
No one ever came from the back to wait on us. So we went to Cheesecake Factory. Looked like they only had one worker but I'm not sure.
Cet avis est-il utile ?
M
Melissa
Houston1 avis
2.0
Y est allé·e le 14 mars 2025
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 2
This was definitely not the experience we hoped for. The restaurant was understaffed, it took about 10 minutes for us to be greeted( no one was waiting) , we had to seat ourselves and when our waitress finally greeted us she realized we had not been given menus. Our waitress also was acting as the bartender and was helping clean tables. Presentation of drinks was lackluster compared to other locations especially for what you pay for them. The food all arrived at different times which was odd. I would never recommend this location.
Cet avis est-il utile ?
R
Ricketa
Houston1 avis
2.0
Y est allé·e le 14 mars 2025
1. Global 2
2. Plats 1
3. Service 1
4. Atmosphère 1
First of all, I made a reservation to eat here. When I arrived, they said they did not have one under my name, even though I had a text confirmation and everything. Our waiter had terrible customer service. The food was not good at all, only the drinks were. If I would ever go back it would be to the bar area to drink but I would never ever eat here again.
Cet avis est-il utile ?
L
Lisa
Miami1 avis
1.0
Y est allé·e le 14 mars 2025
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Nothing was right here! Waited 10 minutes to be seated because everyone was in The kitchen. No customers. Food was old. Everything looked unstocked and empty. Had a depressing dirty feel to it. I apologized to my guest repeatedly because I expected it to be a nicer experience
Cet avis est-il utile ?
K
Kia
Dallas3 avis
1.0
Y est allé·e le 2 mars 2025
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 2
I used to frequent the Sugar Factory in Dallas and absolutely loved it . This location …..it’s a no for me . It’s super small , INSIDE A MALL, there was no one there to greet me and my friend when we got there so we had to stand around for a bit til the person came from the back. They were out of about 7 things on the menu of course some of which is what we were going to order. I went Sunday for brunch , she told me they were busy Friday and Saturday and ran out of a lot of items. It was my friend first time going to Sugar Factory and I hate this was her experience because the one in Dallas was so big and pretty and lively. I was also excited to go there for brunch because they closed the one in Dallas. We ended up leaving and going to have brunch else where because after being told everything we wanted to order wasn’t available there was no point in staying. And this was also my birthday brunch so , yay me .! 😐 I will not go to the this location again. The stand alone locations are much better
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Houston1 avis
1.0
Y est allé·e le 2 mars 2025
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Bad service Food over was incorrect Wait time was over an hour
Cet avis est-il utile ?
A
Ann
Las Vegas1 avis
1.0
Y est allé·e le 2 mars 2025
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
TERRIBLE!!! Don't ever go here unless you want to be disappointed. We went for my sister’s bachelorette dinner. We had reservations at 6:30 pm and didn't get seated until 7:00 pm because no one was working. We ordered the Sampler Platter because it came with Mac and Cheese bites but once the food came out it didn't have the Mac and Cheese bites on it. We asked the waitress where the bites were, and she said oh we are out of those, but we gave you more chicken fingers instead that was not true... The waitress also charged us for a drink we never got. The prices on the menu were different than the bill. Every item was $2 more expensive on the bill than the menu. We questioned the pricing, and they said oh that is our old menu and the prices have changed... This should have been communicated prior or they should have given us the new menus. There is also a 20% service charge to all the checks. All in all, this was one of the worst experiences at a restaurant I've ever been to! Please avoid this place!!
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B
Britannica
Houston1 avis
1.0
Y est allé·e le 1 mars 2025
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
The food was horrible waiter never came to check on party. Drinks was horrible don’t think I will ever return
Cet avis est-il utile ?
T
Tanisha
Houston1 avis
1.0
Y est allé·e le 28 février 2025
1. Global 1
2. Plats 1
3. Service 2
4. Atmosphère 1
I would not go back. I tried to call because my reservations were late. I was in traffic when I got there was only two other people there so I didn’t understand why nobody answered the phone. I called several times. They were playing more of adult music and there’s no restroom you can use in there for it to be a family oriented place kids need to be able to use the restroom. The food was OK planned and the drinks and food are overpriced. I felt like I spent too much money. I just won’t go back and won’t recommend it to anybody else. It was just not for me.
Cet avis est-il utile ?
R
Rushelle
Houston1 avis
5.0
Y est allé·e le 23 février 2025
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great Hospitality & Vibes! Thanks to our server Esmeralda
Cet avis est-il utile ?

FAQ

Sugar Factory - Houston propose des plats à emporter que vous pouvez commander en appelant le restaurant au (713) 485-6290.

Le restaurant Sugar Factory - Houston est noté 2,4 étoiles par 57 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

27 mars 2025

19:00

Réservé 5 fois aujourd'hui

5015 Westheimer Rd, 77056 Houston, TX

Informations supplémentaires

Quartier
Galleria / Uptown
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine, Dessert, Réservation de tables avec bouteilles
Atmosphère
Élégant mais décontracté
Dress code
Tenue de VIlle
Parking details
Aucun
Moyens de paiement
American Express, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Animation, Au comptoir, Bar complet, Bar/salon, Bière, Brunch le week-end, Café, Cocktails, Fin de soirée, Vin

Site internet
https://www.sugarfactory.com/houston-tx
Numéro de téléphone
(713) 485-6290
Service traiteur
Before you begin planning your special event, we invite you to explore our comprehensive Party Packages Menu. Inside, you'll discover detailed descriptions of the exciting options at your disposal, ensuring a memorable experience for your occasion.
Installations pour l'événement privé
Before you begin planning your special event, we invite you to explore our comprehensive Party Packages Menu. Inside, you'll discover detailed descriptions of the exciting options at your disposal, ensuring a memorable experience for your occasion.

Sugar Factory - Houston

Effectuer une réservation

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Informations supplémentaires

Menu

Avis de 57 client·e·s

Évaluation globale (notes et avis)

FAQ

Sugar Factory - Houston propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Sugar Factory - Houston ?

Sugar Factory - Houston accepte-t-il actuellement les réservations ?

Effectuer une réservation

Informations supplémentaires