Sugar Factory - Detroit

3.0

2120 avis

De 31 $ à 50 $

Américaine

Effectuer une réservation

2 personnes

27 nov. 2024

19:00

Réservé 38 fois aujourd'hui

Parfait pour siroter des cocktails créatifs
Adapté aux occasions spéciales
Animé

Guests can expect a one of a kind dining experience at Sugar Factory, with over-the-top entrees, legendary desserts, and Sugar Factory’s famous, celebrity-endorsed smoking candy goblet drinks – plus, photo-worthy decor, and the brand’s signature retail store with floor-to-ceiling candy walls and hundreds of candy options.

Privatisation de salle

Réservez votre prochain événement avec nous

Voir les détails

Informations supplémentaires

Atmosphère
Décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine, Dessert, Réservation de tables avec bouteilles
Heures d'ouverture
lun.–jeu. 11:00–23:00 ven., sam. 11:00–00:00
Numéro de téléphone
(947) 219-0700
Site internet
https://sf4.sugarfactory.com/detroit-mi
Dress code
Tenue de VIlle
Installations pour l'événement privé
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
Contact pour l'événement privé
our Private Dining Coordinator: (947) 219-0700

Endroit
45 Monroe St., 48226 Detroit, MI
Quartier
Detroit
Parking details
Aucun
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Brunch le week-end, Cocktails, Fin de soirée, Vin

Avis de 2 120 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.0

3 d'après les évaluations récentes

3,1Plats
3Service
3,4Atmosphère
2,7Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Detroit / Est du Michigan
Délicieux et bons pour les enfants
Detroit
Délicieux et bons pour les enfants

2 120 avis

M
Michelle
Detroit
1 avis
1.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
The place filthy and tacky . Warm water served in plastic cups. Waited over an hour after being seated for food even with a reservation. The food was not great . Do not waste your money!
Cet avis est-il utile ?
R
Ryan
Detroit
1 avis
2.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 2
2. Plats 3
3. Service 1
4. Atmosphère 3
Slow service long wait for table. Took about 30-45 minutes after our reservation time to get seated. Took an incredibly long time to get waited on and even longer to get our drinks
Cet avis est-il utile ?
M
Melissa
Detroit
1 avis
1.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Service was terrible and food was cold. Never got an entree and drinks never came until we were leaving. Worst experience ever!
Cet avis est-il utile ?
J
Jessica
Detroit
1 avis
2.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 2
2. Plats 3
3. Service 1
4. Atmosphère 2
Menu was ugly and too busy so it made the food pictures unappealing and made the prices seem insane. Service was terrible. We had a reservation at 7, got sat at 720 and didn’t get our drinks until 802. Food tasted good but nothing special. I had a club and it was a 8 dollar version not 22. Restaurant was overall not clean. Hosts were not welcoming or friendly. Music was fun but very loud if you are sensitive to that. Whole place smelled of marijuana. It was my daughters 16th bday and we didn’t even have dessert as she just wanted to get out of there.
Cet avis est-il utile ?
A
Alexandra
Chicago
2 avis
1.0
2 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 1
3. Service 2
4. Atmosphère 3
The price is way too high and not worth it. The worst flatbread I’ve ever had. The pasta had no flavor or salt. Service was lacking. No one was friendly to us and barely checked in. We had to ask for a high chair twice and then had to ask for silverware as we hadn’t been given any. 20% gratuity was added to bill and we were told by our server that in addition to the 20% that goes to all staff, he appreciates cash tips for himself as well. This was the most he had spoken to us the entire night.
Cet avis est-il utile ?
K
Katelynn
Detroit
2 avis
1.0
2 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 1
We waited even though there was a reservation. We were sat with no menus and wet plates that got the napkin wet that they put right on top of the plate. We waited for 20 minutes for menus and a server to approach us. We were served 3 waters when we asked for waters for the table but we had 4 people at the table. We still didn’t receive silverware when the food came. We asked for the sliders with just cheese and ketchup and it came out with pickles and their slider sauce. I ordered a drink that took 40 minutes to come to the table. The food was at best mid. They brought out one dessert 25 minutes before the second one for each of my kids. The bathrooms were absolutely disgusting. We will never go back to Sugar Factory in Detroit. I have no idea how that place survives.
Cet avis est-il utile ?
D
D
Detroit
1 avis
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Service was slow to seat even with reservations. Silverware was not on table. Had to ask for it. Food was bland considering the price. Definitely not worth it. Won’t be returning.
Cet avis est-il utile ?
J
Jennifer
Detroit
1 avis
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 2
Very disappointed. Floors were slippery, place smelled awful, food had no flavor - besides the tomato soup, beyond overpriced, never got the soda ordered and when mentioned to the waiter he gave us $5 in cash out of his pocket,hot chocolate that was ordered came after the meal was done and as we paid. Will not be back!
Cet avis est-il utile ?
K
Kimberle
Los Angeles
1 avis
3.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 1
3. Service 2
4. Atmosphère 5
I was there for my birthday Friday after the tree lighting in Detroit. My reversation was for 845 and the staff was kind enough to seat my group at a earlier time. Perfect. By the time we sat down it went down hill, the server I thought maybe he was having a bad day. The service we received was below minimum. We received water with ice in the beginning and after that it was warm water severed. It took 3 hours to order and to received our food by 10pm He managed to take care of his other 2 tables non stop. Not sure what happen to us, he disappeared for 45 mins. The manager there a young lady step in to try accommodate us. A string of lights fell from ceiling, knocked over the water on one of my guest. She had to leave because she was super wet unfortunately, We still never complained one bit, we just had to keep asking where is our food. Had to drink warm water. It was very disappointing. The place is beautiful, I love the hype. Staff was wonderful with exception of our waiter he was 25% ok Food was a huge disappointment, my daughter food was returned. The rest of us kept our because we were hungry. We regretted it, my other daughter food was terrible, $42 for chicken tender and fries is way too much. My food was dry, Anyway I like the Sugar Factory but, my experience was 80% disappointing.
Cet avis est-il utile ?
c
cassidy
Detroit
1 avis
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Went there for my 21st birthday, had a party of 4 and a reservation. We sat at our table for 3 hours, was never greeted by our waitress, was never given food. the cups with water in them were dirty. We ended up getting up and leaving. The workers were more worried about how loud the music was and dancing for other birthdays rather than making sure everyone was getting served. The manager Kyle was very sorry but I will never go back again.
Cet avis est-il utile ?

FAQ

Le restaurant Sugar Factory - Detroit est noté 3 étoiles par 2120 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

27 nov. 2024

19:00

Réservé 38 fois aujourd'hui

45 Monroe St., 48226 Detroit, MI

Informations supplémentaires

Quartier
Detroit
Heures d'ouverture
lun.–jeu. 11:00–23:00 ven., sam. 11:00–00:00
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine, Dessert, Réservation de tables avec bouteilles
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Aucun
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Brunch le week-end, Cocktails, Fin de soirée, Vin

Site internet
https://sf4.sugarfactory.com/detroit-mi
Numéro de téléphone
(947) 219-0700
Installations pour l'événement privé
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
Contact pour l'événement privé
our Private Dining Coordinator: (947) 219-0700

Sugar Factory - Detroit

Effectuer une réservation

Privatisation de salle

Informations supplémentaires

Menu

Avis de 2 120 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Quelle est la note attribuée au restaurant Sugar Factory - Detroit ?

Sugar Factory - Detroit accepte-t-il actuellement les réservations ?

Effectuer une réservation

Informations supplémentaires