Sugar Factory - Dallas

3.3

3,3

2131 avis

De 31 $ à 50 $

Américaine contemporaine

Adapté aux occasions spéciales
Parfait pour siroter des cocktails créatifs
Animé

- Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands to Texas for the first time with its new Dallas location, opening to the public in fall 2021. The family-friendly, high-energy, celebration destination known for its sweets and treats will be located in Uptown Dallas at 1900 Cedar Springs Road. The world-famous restaurant promises a memorable experience for kids, adults and all.

“With more than a decade serving up decadent sweets and treats around the world, we are so excited to bring our fun, high energy brand to the state of Texas. Sugar Factory’s food, drinks and atmosphere offers entertainment for guests of all ages, making Uptown Dallas’s family-friendly community a perfect fit,” shares partner Larry Rudolph. “From our larger-than-life goblets, to our photo op walls and our friendly staff, every element of Sugar Factory American Dallas is designed to give guests a one-of-a-kind, Instagrammable and interactive experience.”

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Informations supplémentaires

Atmosphère
Décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine contemporaine, Réservation de tables avec bouteilles, Dessert
Heures d'ouverture
lun.–jeu. 13:00–22:00 ven. 11:00–23:00 sam. 10:00–23:00 dim. 10:00–22:00
Numéro de téléphone
(469) 382-5737
Site internet
http://dallas.sugarfactory.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue décontractée
Installations pour l'événement privé
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact pour l'événement privé
Beshoy Rizk: (469) 382-5737

Endroit
1900 Cedar Springs Road, 75201 Dallas, TX
Quartier
North Dallas / Addison
Parking details
Voiturier/Valet
Renseignements supplémentaires :
Avec vue, Bar complet, Bar/salon, Bière, Brunch le week-end, Cheminée intérieure, Chiens acceptés, Cocktails, Fin de soirée, Non-fumeur, Salle privée, Terrasse

Avis de 2 131 client·e·s

Évaluation globale (notes et avis)

3.3

3,3 d'après les évaluations récentes

3,2Plats
3,4Service
3,6Atmosphère
2,8Rapport qualité-prix

Bruit • Modéré

2 132 avis

M
MICHELLE
Dallas
11 avis
1.0
11 avis
Y est allé·e le 4 août 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 4
I've given Sugar Factor 2 tries now and will not be back. The service has consistently been slow. Our reservation was at 1045am, only two table of customers were in the restaurant when we arrived, it wasn't until 1115 when we received water. My niece ordered strawberry pancakes and asked for powdered sugar, they came out with wheat pancakes that had strawberries on them, no powdered sugar had been added, although the menu said buttermilk, she got wheat. They were dry and crumbled as she tried to pick them up with her fork. My other niece ordered a coffee drink and asked for the waffles to be placed on the side and not on the drink, I guess they also meant not to put the caramel drizzle that comes on the drink so we had to send that drink back. I had an omelette and home fries, the home fries came out slightly warm and not hot or crispy, they tasted as if they had been sitting a while and not what I expected for the long length of time we waited to get our food. I also ordered a mimosa, we were half way through our meal before I received it. Their service time doesn't make sense for the low number of tables that were being served in the restaurant. I've worked in restaurant business before and the level of service is unacceptable. I don't see how they can remain in business long-term.
1 personne a trouvé cet avis utile
A
Amanda
Dallas
1 avis
3.0
1 avis
Y est allé·e le 3 août 2024
1. Global 3
2. Plats 1
3. Service 3
4. Atmosphère 4
Food was not great but the atmosphere was amazing. Service was pretty slow but they were busy. Would be nice to be able to actually see the bill before paying. And had a gift card but they wouldn’t allow any rollover which is crazy.
Cet avis est-il utile ?
S
Shannon
Dallas
1 avis
2.0
1 avis
Y est allé·e le 3 août 2024
1. Global 2
2. Plats 3
3. Service 1
4. Atmosphère 3
The service is slow and terrible then you are hit with a mandatory 20% gratuity. Not worth it!!
2 personnes ont trouvé cet avis utile
L
Lavisha
Dallas
1 avis
5.0
1 avis
Y est allé·e le 3 août 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Sugar factory is really nice it’s a place where all ages can attend. The food is a bite over priced but I under the exposure of busy they receive from celebrities.
Cet avis est-il utile ?
H
Holly
Dallas
1 avis
1.0
1 avis
Y est allé·e le 3 août 2024
1. Global 1
2. Plats 1
3. Service 2
4. Atmosphère 3
Over-priced. Run down. Food was adequate at best.
1 personne a trouvé cet avis utile
Y
Yomaira
Dallas
6 avis
4.0
6 avis
Y est allé·e le 3 août 2024
1. Global 4
2. Plats 4
3. Service 5
4. Atmosphère 5
I fully expected it to be packed but it really wasn’t. We had Brunch and it was just ok. Next time we’ll order off the regular menu. The drinks are REALLY sweet. Most items were shareable. Over all my 9 yr old enjoyed it for her bday.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Oklahoma City
1 avis
1.0
1 avis
Y est allé·e le 3 août 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
Our waiter was unfriendly, checked on the table once and then another waiter was kind enough to bring us our bill, we WAITED and no one came up to us to pick up our card Mind you all the big tables were being taken care of we were a small table so if you’re bringing 4 people or less do not bother! take it to go, they won’t even come pick up your card We had to walk to the front to finally pay, with the manager who did not even apologize walked off with the card, and then came back (don’t know why he was looking for the waiter) we did leave a tip because we have manners but the staff definitely didn’t.
2 personnes ont trouvé cet avis utile
OT
Utilisateur d'OpenTable
Dallas
1 avis
1.0
1 avis
Y est allé·e le 3 août 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
We took our twin girls to celebrate their 11th birthday. This place is not kids friendly. Music extremely loud, service took forever and dancers were inappropriate for kids. This place looks so pretty in photos but definitely not for kids.
3 personnes ont trouvé cet avis utile
OT
Utilisateur d'OpenTable
Dallas
1 avis
5.0
1 avis
Y est allé·e le 30 juillet 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Sugar Factory-Dallas was everything and then some....I love this experience the food was great or waitress was great! I give Sugar Factory -Dallas 10 Stars.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Dallas
1 avis
1.0
1 avis
Y est allé·e le 28 juillet 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 2
absolutely awful food and horrible service!!! do not recommend! more hype than it’s worth especially with the prices! added a 20% gratuity with out us knowing about it and we were nice enough to leave a tip (not knowing there was a gratuity) even though our service was horrible and didn’t deserve even $5 for a tip but with the gratuity they got a $54 tip for doing pretty much nothing with the quality of service we received.. so disappointing!
Cet avis est-il utile ?

FAQ

Le restaurant Sugar Factory - Dallas est noté 3,3 étoiles par 2131 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

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Ce restaurant est fermé définitivement.

1900 Cedar Springs Road, 75201 Dallas, TX

Informations supplémentaires

Quartier
North Dallas / Addison
Heures d'ouverture
lun.–jeu. 13:00–22:00 ven. 11:00–23:00 sam. 10:00–23:00 dim. 10:00–22:00
Prix
De 31 $ à 50 $
Cuisine(s)
Américaine contemporaine, Réservation de tables avec bouteilles, Dessert
Atmosphère
Décontracté
Dress code
Tenue décontractée
Parking details
Voiturier/Valet
Moyens de paiement
American Express, Discover, Mastercard, Visa
Renseignements supplémentaires :
Avec vue, Bar complet, Bar/salon, Bière, Brunch le week-end, Cheminée intérieure, Chiens acceptés, Cocktails, Fin de soirée, Non-fumeur, Salle privée, Terrasse

Site internet
http://dallas.sugarfactory.com/
Numéro de téléphone
(469) 382-5737
Installations pour l'événement privé
We welcome you to explore our Private Dining options, perfect for any occasion.
Contact pour l'événement privé
Beshoy Rizk: (469) 382-5737

Sugar Factory - Dallas

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Informations supplémentaires

Menu

Avis de 2 131 client·e·s

Évaluation globale (notes et avis)

FAQ

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