Sugar Factory - Chicago River North

3.7

3,7

4799 avis

30 $ ou moins

Américaine

Effectuer une réservation

2 personnes

4 janv. 2025

19:00

Réservé 54 fois aujourd'hui

Charmant
Parfait pour siroter des cocktails créatifs
Délicieux et bons pour les enfants

Sugar Factory American Brasserie is bringing something SWEET to Chicago’s famed River North area, just off the mag mile. Created by a team of world-class chefs, the menu selections include everything from pancakes and sweet and savory crepes to salads, burgers, steaks and shakes, all available throughout the day. This celebrity favorite is sure to satisfy any sweet-tooth craving. Signature treats include famous Couture Pops, Smoking Goblet Cocktails, Candy-Infused Martinis, and the one-and-only King Kong Sundae. Please dine with us and let Sugar Factory deliver an unforgettable guest experience.

A 20% Service Fee will be added to every check. This goes to the service staff, and no extra tip is expected. Also please beware that we have limited booth seating, there is no guarantee that you will be sat at a booth.

We will have special holiday hours December 20th to Jan 2nd. We will open everyday at Noon and close at 11pm. Last seating is at 9:45pm.

Privatisation de salle

Réservez votre prochain événement avec nous

Voir les détails

Informations supplémentaires

Atmosphère
Élégant mais décontracté
Prix
30 $ ou moins
Cuisine(s)
Américaine, Dessert, Réservation de tables avec bouteilles
Heures d'ouverture
lun–ven 16:00–23:00 sam, dim 11:00–23:00
Numéro de téléphone
(312) 946-2002
Site internet
https://sf4.sugarfactory.com/river-north-il
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue d'affaires décontractée
Chef de cuisine
Pedro Delgado
Installations pour l'événement privé
Whether celebrating a special occasion with family and friends or hosting a corporate event, Sugar Factory - Chicago River North can accommodate all of your special event needs.
Contact pour l'événement privé
chicagoparties@sugarfactory.com: (773) 598-8026

Endroit
55 E Grand Avenue, 60611 Chicago, IL
Quartier
River North (Chicago)
Rue transversale
Rush Street
Parking details
There is valet parking available on both the southeast and northwest corners of Rush Street at the intersection of Grand & Rush.
Public transit
Red Line Grand stop
Renseignements supplémentaires :
Au comptoir, Banquet, Bar complet, Bar/salon, Bière, Brunch le week-end, Cocktails, Non-fumeur, Salle privée, Terrasse

Plats populaires

Avis de 4 799 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.7

3,7 d'après les évaluations récentes

3,6Plats
3,8Service
3,8Atmosphère
3,1Rapport qualité-prix

Bruit • Modéré

4 799 avis

S
Shelby
VIP
Floride
3 avis
1.0
3 avis
Y est allé·e aujourd'hui
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
Extremely disappointed with my experience at this particular Sugar Factory location. My family and I have visited the locations in Orlando, FL, Jacksonville, FL, Indianapolis, IN, Nassau Bahamas, and tonight, we visited the Chicago location. Our service was beyond disappointing from the very start. Our appetizer was delivered to the table completely wrong. We had to ask multiple times for water and condiments. They were out of a menu item and didn’t tell us until after we ordered it. The manager approached us and we expressed our concerns and he gave us our desserts complimentary. That would have been great, except we didn’t receive what we ordered for dessert. They brought out 4 desserts and two of them weren’t ours. They tried to convince us that we ordered milkshakes. It was almost comical. Lastly, the entire reason we went to Sugar Factory is because two of the people in our party had never been to any location. We hyped up this restaurant and told them of the vibrancy and music! We showed them YouTube videos of how cool it is and how interactive the staff was. We didn’t hear one single song the entire 2 hours we were there and we were placed at a booth in the bar area facing the bar. Not a single cool thing to see other than drunk people and we had our 10 year old girls with us. The staff seemed boring, no energy, rude, bland, and not at all what we have experienced at other locations. When we got our bill, it was $311.00 and they charged us for the free desserts they promised and they also charged us a mandatory 20%. I will not be returning to this location and will be reporting my experience to their corporate office. Do yourself and favor and save your money. Go get pizza somewhere in the city.
Cet avis est-il utile ?
B
Briannah
Chicago
11 avis
3.0
11 avis
Y est allé·e il y a 1 jour
1. Global 3
2. Plats 1
3. Service 3
4. Atmosphère 3
It was okay! Food is not the best for the price! Everything else was great
Cet avis est-il utile ?
C
Charles
Chicago
2 avis
1.0
2 avis
Y est allé·e le il y a 5 jours
1. Global 1
2. Plats 2
3. Service 2
4. Atmosphère 2
Just gotta do better… Not packed inside but felt like we were waiting on everything
Cet avis est-il utile ?
L
Lou
Chicago
2 avis
5.0
2 avis
Y est allé·e le il y a 7 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Was my third time going and enjoyed it like it was my first time
Cet avis est-il utile ?
K
Karla
Chicago
2 avis
5.0
2 avis
Y est allé·e le 26 décembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
So perfect for kids and super walkable… close to everything!
Cet avis est-il utile ?
K
KaArie
Chicago
1 avis
3.0
1 avis
Y est allé·e le 23 décembre 2024
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 3
My experience I had fun food was good ☺️ a good place to go overall.
Cet avis est-il utile ?
S
Sarah
Chicago
1 avis
1.0
1 avis
Y est allé·e le 21 décembre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 2
There is an automatic 20% charge, which would be fine but the service was terrible. Front desk was rude and clearly annoyed with the bussers. The manager for the night was our servicer and he barely said 3 words to us. The food wasn’t good, as well. We walked out disappointed.
1 personne a trouvé cet avis utile
E
Erin
Little Rock
3 avis
2.0
3 avis
Y est allé·e le 20 décembre 2024
1. Global 2
2. Plats 3
3. Service 4
4. Atmosphère 2
This is just an obvious cash grab. The candy store is lame and expensive and the “fun” drinks and shakes are obnoxious.
Cet avis est-il utile ?
M
Michelle
Indiana
1 avis
4.0
1 avis
Y est allé·e le 19 décembre 2024
1. Global 4
2. Plats 3
3. Service 2
4. Atmosphère 3
Orders drinks - they sat on the bar for 20 min with server walking past us and the drinks. One of our guests didn’t get his food, the server came by 15 min later and asked if everything was ok- no. We are missing a meal. Took 10 more min to tell us the kitchen skipped it. Brought it out after we were almost done They did remove that meal from the bill. I don’t like the auto 20% grat- it allows for lax attention, no desire to do a good job with no incentive. This certainly was not a $150 experience for 4 ppl even without 1 of the meals.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Washington
4 avis
5.0
4 avis
Y est allé·e le 18 décembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 4
Had an amazing time went there just to celebrate a birthday and truly had an amazing time! Ice cream sundae was amazing! So many things in it! Got the $60 one (not on menu ask about it ;) ) with birthday song! Was able to share with the group. The song on the speakers, they let me pick a song that was not available and we just had a ball. Super nice people. Everything was amazing! Will recommend for sure
Cet avis est-il utile ?

FAQ

Le restaurant Sugar Factory - Chicago River North est noté 3,7 étoiles par 4799 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

4 janv. 2025

19:00

Réservé 54 fois aujourd'hui

Google Map pour Sugar Factory - Chicago River North

55 E Grand Avenue, 60611 Chicago, IL

Informations supplémentaires

Rue transversale
Rush Street
Quartier
River North (Chicago)
Heures d'ouverture
lun–ven 16:00–23:00 sam, dim 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Américaine, Dessert, Réservation de tables avec bouteilles
Atmosphère
Élégant mais décontracté
Dress code
Tenue d'affaires décontractée
Parking details
There is valet parking available on both the southeast and northwest corners of Rush Street at the intersection of Grand & Rush.
Public transit
Red Line Grand stop
Moyens de paiement
American Express, Discover, Mastercard, Visa
Chef de cuisine
Pedro Delgado
Renseignements supplémentaires :
Au comptoir, Banquet, Bar complet, Bar/salon, Bière, Brunch le week-end, Cocktails, Non-fumeur, Salle privée, Terrasse

Site internet
https://sf4.sugarfactory.com/river-north-il
Numéro de téléphone
(312) 946-2002
Installations pour l'événement privé
Whether celebrating a special occasion with family and friends or hosting a corporate event, Sugar Factory - Chicago River North can accommodate all of your special event needs.
Contact pour l'événement privé
chicagoparties@sugarfactory.com: (773) 598-8026

Sugar Factory - Chicago River North

Effectuer une réservation

Privatisation de salle

Informations supplémentaires

Plats populaires

The Signature Sugar Factory Burger

The Sugar Factory Club

Sugar Factory Rainbow Sliders

Menu

Avis de 4 799 client·e·s

Évaluation globale (notes et avis)

FAQ

Quelle est la note attribuée au restaurant Sugar Factory - Chicago River North ?

Sugar Factory - Chicago River North accepte-t-il actuellement les réservations ?

Effectuer une réservation

Informations supplémentaires