Sugar Factory American Brasserie Restaurant

Avis sur le restaurant Sugar Factory American Brasserie Restaurant de personnes qui y ont mangé. Basés sur les notes récentes.

1. B

   Bonnie

   Caroline du Sud1 avis

   2.0

   Y est allé·e le il y a 3 jours

   1. Global 2
   2. Plats 3
   3. Service 2
   4. Atmosphère 3

   1.5 hrs to get food. 1 order of chicken tenders,sliders& onion rings.
   

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2. M

   Mimi

   Orlando2 avis

   4.0

   Y est allé·e le il y a 4 jours

   1. Global 4
   2. Plats 4
   3. Service 4
   4. Atmosphère 4

   The food was just OK. Service was poor, but a fun place to eat.
   

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3. PM

   PeggyM VIP

   Washington3 avis

   5.0

   Y est allé·e le il y a 4 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   It is always a good time at Sugar factory. The food is always good quality and we enjoy the atmosphere, as they do a wonderful job celebrating birthdays, etc. The wait staff at the Sugar factory in Dover Downs, in Dover, Delaware are a wonderful team.
   

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4. OT

   Utilisateur d'OpenTable

   Atlantic City1 avis

   3.0

   Y est allé·e le il y a 5 jours

   1. Global 3
   2. Plats 4
   3. Service 3
   4. Atmosphère 3

   Our dinner and dessert came out at the same time. That pretty much killed the visit.
   

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5. L

   LOUISE

   Unspecified1 avis

   5.0

   Y est allé·e le 9 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   Our first dining experience at Sugar Factory and found a varied and very tasty selection on the luncheon menu. Waitress was so kind and professional. Was disappointed we couldn't choose from a dinner menu; however, missed dinner reservation by 1 hour. Will definitely return for dinner in the near future. Thank you Bally's.
   

   Sugar Factory American Brasserie RestaurantA répondu il y a 7 jours

   Thank you so much for your kind words, Louise! We’re thrilled to hear you enjoyed visiting Sugar Factory at Bally’s Dover. We look forward welcoming you back soon.
   

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6. D

   Debbie

   Philadelphie1 avis

   5.0

   Y est allé·e le 8 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   We had great service. April was our waitress and she is the best. She is always friendly and very attentive. She is the reason we eat there. We had gotten bad service before and tried one more time and April changed our opinion of the Sugar Factory for the better.
   

   Sugar Factory American Brasserie RestaurantA répondu il y a 7 jours

   Thank you so much for your kind words, Debbie! We’re thrilled to hear you enjoyed visiting Sugar Factory at Bally’s Dover. We look forward welcoming you back soon.
   

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7. R

   Ricky

   Philadelphie1 avis

   1.0

   Y est allé·e le 23 février 2025

   1. Global 1
   2. Plats 2
   3. Service 1
   4. Atmosphère 3

   Food was subpar. Cool looking pancakes and milkshakes but too much fluff and the actual food not that great. Asked for a goblet menu twice-never received. So we did not get goblets for our 13 year Olds birthday. Offered ice cream as treat after waiting for 20 minutes for the check. They were NOT busy at all. We didn't stay for the free ice cream. Burgers were good but careful the menu description does not match the food you get. The cheesy did not say anything about Mac and cheese on the burger. It's a cool place but service sucks way over priced and food is meh.
   

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8. B

   Bernadette

   Virginie87 avis

   5.0

   Y est allé·e le 22 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 2

   Breakfast/brunch for 8 Well done Ryan- our server!!
   

   Sugar Factory American Brasserie RestaurantA répondu le 4 mars 2025

   Thank you so much for your kind words, Bernadette! We’re thrilled to hear you enjoyed visiting Sugar Factory at Bally’s Dover. We look forward welcoming you back soon.
   

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9. M

   Merie

   Baie de San Fra10 avis

   3.0

   Y est allé·e le 17 février 2025

   1. Global 3
   2. Plats 3
   3. Service 2
   4. Atmosphère 4

   My daughter really enjoyed the chicken fettuccine. The dessert was yummy. The serving time is slow . They messed up her order first and had to redo . So we put our desserts order in soon as we got our food . And than waited for the check
   

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10. M

    Miranda

    Philadelphie1 avis

    2.0

    Y est allé·e le 15 février 2025

    1. Global 2
    2. Plats 3
    3. Service 1
    4. Atmosphère 3

    The service was honestly terrible! I get it was probably a busy night for them, but we did not see our waitress after she brought us water and took our order. We then waited an hour for food, and was never told if when it would be ready. Food was mediocre for the price. Of course kids thought it was a cook experience and enjoyed the milkshakes. Most likely won’t go there again.
    

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