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Rosa Negra - Cancún, Cancún, ROO

Rosa Negra - Cancún

4.5
4,5
4141 avis
501 Mex$ et plus
Latino-américaine

Effectuer une réservation

2 personnes
19:00
Réservé 54 fois aujourd'hui
Des expériences sont disponibles.
  • Adapté aux occasions spéciales
  • Animé
  • Parfait pour manger en plein air
RosaNegra Cancun by Grupo RosaNegra is a space that irradiates freedom, a tribute to Latin American cuisine inspired by countries such as Peru, Argentina, Colombia, Brazil and Mexico. Located in a stunning complex in the most exclusive area of Cancun's hotel zone, RosaNegra offers a fascinating culinary experience and incredible shows such as the Fire Show, sparklers and bongos live set

Informations supplémentaires

  • Atmosphère
    Élégant mais décontracté
  • Prix
    501 Mex$ et plus
  • Cuisine(s)
    Latino-américaine, Viande, Fruits de mer
  • Heures d'ouverture
    Déjeuner Tous les jours 13:00–18:00 Dîner Tous les jours 18:00–03:00
  • Numéro de téléphone
    998 313 4132
  • Moyens de paiement
    American Express, Mastercard, Visa
  • Dress code
    Tenue de VIlle
  • Chef de cuisine
    Marco Antonio Jiménez Velueta
  • Installations pour l'événement privé
    RosaNegra is an excellent option for your social or business events. Our Chef will elaborate a tasting menu that your guests can enjoy in the best atmosphere and company, taking away wonderful and unforgettable memories. Contact us at grupos@gruporosanegra.com.mx or at +52 998 173 8691
  • Quartier
    Cancún
  • Rue transversale
    Front Paradisus Hotel
  • Parking details
    Valet Parking
  • Renseignements supplémentaires :
    Accès pour personnes à mobilité réduite, Animation, Au comptoir, Avec vue, Bar complet, Bar/salon, Bière, Brunch le week-end, Cocktails, Dîner dansant, Fumoir, Options sans gluten, Salle privée, Terrasse, Terrasse, Végane, Vin, Zone de fumage extérieur

Expériences

  • Champagne Special Experience at RosaNegra

    4 540,00 $MX par groupe

    Prépayé

    Plusieurs dates disponibles
    Delight your partner with an unforgettable evening in a setting designed to celebrate love: A table on our terrace with a privileged view of the lagoon, thoughtfully prepared for the occasion. Romantic décor featuring rose petals and candlelight. A champagne bucket with a perfectly chilled bottle of Moët & Chandon Extra Brut, accompanied by glasses ready for your arrival. Surprise your loved one with a magical evening where every detail is designed to make them feel truly cherished.
    Champagne Special Experience at RosaNegra photo

Avis de 4 141 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.5
4,5 d'après les évaluations récentes
  • 4,4Plats
  • 4,5Service
  • 4,7Atmosphère
  • 4,2Rapport qualité-prix

BruitModéré

Apprécié pour

  • Cancun / Riviera Maya

    Les plus réservés

  • Cancún

    Idéal pour les groupes

  • Cancún

    Tendance

  • Cancún

    Parfait pour manger en plein air

  • Cancún

    Les plus réservés

4 141 avis
  1. Keon VIP

    Washington5 avis

    5.0

    Y est allé·e il y a 1 jour

    1. Global 5
    2. Plats 4
    3. Service 5
    4. Atmosphère 5
    Ambiance here is amazing if you want a show and a good time. This was my 3rd time here and the food was not as great as before but still was awesome. Highly recommend their steak and not so much the lobster this time.

    Cet avis est-il utile ?

  2. Utilisateur d'OpenTable

    Houston1 avis

    4.0

    Y est allé·e le il y a 2 jours

    1. Global 4
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Love it! Really a nice experience for couples and groups. Awesome views

    Cet avis est-il utile ?

  3. Utilisateur d'OpenTable

    Houston1 avis

    3.0

    Y est allé·e le il y a 3 jours

    1. Global 3
    2. Plats 3
    3. Service 1
    4. Atmosphère 5
    Bitter sweet experience. Went there to celebrate my friend’s bday. Food was ok, I had the catch of the day and she had the shrimp risotto. First, they forgot her meal, and while I was waiting for hers, mine got cold. After complaining twice, they finally brought our food. We arrived at 7:45 and food was delivered close to 9:45. They forgot the drink my friend had ordered too. After dinner was over, the waitress brought her a single sparkle and we were confused for a bit since had observed that other customers celebrating bdays were brought several sparkles, with more waitresses making noise and even a piece of cake. We had to complain again and then couple minutes later, they brought her the cake with sparkles and all. We finally complained to the manager and they sent us two champagne glasses and waive the cost of one drink she had ordered and received about an hour later. The service was nothing but disappointment. However, by the end, they switched our server. This time, big difference! He offered to bring us to the next bar/restaurants that are connected through a bridge over the water. We had the opportunity to enter those facilities without paying admission. We needed up having a fantastic evening after that. I would probably give them a second chance. The ambience was great, good music, good show overall.
    Rosa Negra - CancúnA répondu il y a 3 jours
    Thank you for taking some of your precious time to share your experience with us. We asure you we're going to be on top of your sugestions in order to improve. We hope we'll have the oportunity to acomplish your expectations in the near future. Best regards. The management

    Cet avis est-il utile ?

  4. Verónica

    San Luis Potosi4 avis

    5.0

    Y est allé·e le il y a 4 jours

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    We had an amazing time, staff was great, food is delicious! Overall great restaurant.
    Rosa Negra - CancúnA répondu il y a 4 jours
    Dear Veronica, thank you for choosing Rosa Negra Cancun. We are delighted after reading your positive comment, and we hope to have the pleasure to welcome you again in a near future. It makes me proud to read your comments. Best regards. The management.

    Cet avis est-il utile ?

  5. Utilisateur d'OpenTable

    Londres3 avis

    5.0

    Y est allé·e le il y a 5 jours

    1. Global 5
    2. Plats 4
    3. Service 4
    4. Atmosphère 5
    Create ambiance and food. Good service too. Very lively
    Rosa Negra - CancúnA répondu il y a 4 jours
    Thank you for choosing Rosa Negra Cancun. We are delighted after reading your positive comment, and we hope to have the pleasure to welcome you again in a near future. It makes me proud to read your comments. Best regards. The management.

    Cet avis est-il utile ?

  6. Utilisateur d'OpenTable

    West Palm Beach1 avis

    2.0

    Y est allé·e le il y a 6 jours

    1. Global 2
    2. Plats 2
    3. Service 3
    4. Atmosphère 5
    This place is very beautiful, but the experience I had was not so much. Service was quite slow, when restaurant was not busy, especially when I wanted to pay so I could leave. Ordered the mushroom risotto, was undercooked and crunchy , a friend ordered something advertised as crispy and came out steamed, had to change order and by the time the other item came out we all ate our food because we did not want cold food. Seems like their goal is to upsell the customer, and when you don’t purchase their most expensive items the service level decreases. Most of the time we were rushed into ordering, as the server would hover over and stay nearby watching us, but when it comes time for us to pay he is not the same he was before with his “attentiveness”. I am a server myself and the time it takes for a customer to wait to pay is crucial in food service. My least favorite part was the meat board they brought out and tried to sell to all of us. Also, the server should smile more, he seemed quite upset during the experience and I did not see one smile. I would go somewhere else.
    Rosa Negra - CancúnA répondu il y a 4 jours
    Thank you for taking some of your precious time to share your experience with us. We asure you we're going to be on top of your sugestions in order to improve. We hope we'll have the oportunity to acomplish your expectations in the near future. Best regards. The management.

    1 personne a trouvé cet avis utile

  7. Utilisateur d'OpenTable VIP

    Austin1 avis

    5.0

    Y est allé·e le 2 mars 2025

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Such a fun place for a celebration!! The food was also amazing.

    Cet avis est-il utile ?

  8. Utilisateur d'OpenTable

    New York1 avis

    4.0

    Y est allé·e le 1 mars 2025

    1. Global 4
    2. Plats 5
    3. Service 4
    4. Atmosphère 4
    The food and experience was amazing but when it came to pay the bill. They weren’t satisfied with the tip and essentially was passive aggressive about giving a bigger tip. Which I refused of course. Other than that the service was excellent
    Rosa Negra - CancúnA répondu le 1 mars 2025
    Thank you for taking part of your valuable time to share your experience with us. We assure you that we will be aware of your suggestions in order to improve and we hope to have the pleasure to welcome you again in a near future. Best regards. The management

    Cet avis est-il utile ?

  9. Utilisateur d'OpenTable

    Chicago1 avis

    1.0

    Y est allé·e le 1 mars 2025

    1. Global 1
    2. Plats 1
    3. Service 1
    4. Atmosphère 3
    Our recent dining experience at Rosa Negra in Cancún was profoundly disappointing, especially given the significance of the occasion—our daughter’s 28th birthday. From start to finish, the evening was marred by subpar service and a blatant disregard for our dietary preferences and cultural values. Service and Seating: Despite informing the restaurant of our special celebration, we were seated in a secluded corner, far from the main dining area. The promised “special seating” amounted to nothing more than a table adorned with wilted rose petals and a solitary candle. This isolation resulted in prolonged periods without server attention, contributing to the oversight of our side dishes. Food Quality and Preparation: The culinary missteps were numerous:     •    Missing Side Dishes: Our orders of mashed potatoes and asparagus never arrived.     •    Entrée Issues: The ribeye steaks were not cooked to the requested temperatures, reflecting a lack of attention to detail.     •    Salad Mishandling: We explicitly requested a Caesar salad without anchovies due to personal preferences. Not only did the salad arrive with anchovies, but upon raising the issue, the staff merely scraped them off, leaving remnants behind. Additionally, the salad was overdressed, causing the lettuce to become soggy and unappetizing. Cultural Insensitivity: As practicing Muslims, we abstain from alcohol. Despite communicating this clearly, the staff repeatedly offered us shots instead of addressing our concerns with the meal. This not only demonstrated a lack of cultural awareness but also a disregard for our comfort and beliefs. Management’s Response: When we voiced our dissatisfaction, management’s sole concession was to remove the charge for the mashed potatoes—a dish we never received. No further efforts were made to rectify the situation or acknowledge the multiple shortcomings of the evening. Lastly, they did not apply the down payment of $200+ USD made through open table. Horrendous

    Cet avis est-il utile ?

  10. Emily

    New York1 avis

    5.0

    Y est allé·e le 1 mars 2025

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Loved this place!!! Will def be returning before leaving my vacation!!

    Cet avis est-il utile ?

FAQ

Le restaurant Rosa Negra - Cancún est noté 4,5 étoiles par 4141 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes
19:00
Réservé 54 fois aujourd'hui
Des expériences sont disponibles.
Google Map pour Rosa Negra - Cancún

Av. Kukulcán KM 15, Zona Hotelera, 77500 Cancún, ROO

Informations supplémentaires

  • Rue transversale
    Front Paradisus Hotel
  • Quartier
    Cancún
  • Heures d'ouverture
    Déjeuner Tous les jours 13:00–18:00 Dîner Tous les jours 18:00–03:00
  • Prix
    501 Mex$ et plus
  • Cuisine(s)
    Latino-américaine, Viande, Fruits de mer
  • Atmosphère
    Élégant mais décontracté
  • Dress code
    Tenue de VIlle
  • Parking details
    Valet Parking
  • Moyens de paiement
    American Express, Mastercard, Visa
  • Chef de cuisine
    Marco Antonio Jiménez Velueta
  • Renseignements supplémentaires :
    Accès pour personnes à mobilité réduite, Animation, Au comptoir, Avec vue, Bar complet, Bar/salon, Bière, Brunch le week-end, Cocktails, Dîner dansant, Fumoir, Options sans gluten, Salle privée, Terrasse, Terrasse, Végane, Vin, Zone de fumage extérieur
  • Numéro de téléphone
    998 313 4132
  • Installations pour l'événement privé
    RosaNegra is an excellent option for your social or business events. Our Chef will elaborate a tasting menu that your guests can enjoy in the best atmosphere and company, taking away wonderful and unforgettable memories. Contact us at grupos@gruporosanegra.com.mx or at +52 998 173 8691
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  • Conditions d'utilisation
  • Mentions légales
  • Témoins et publicité ciblée par centres d’intérêt
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