Passerella - Cypress

3.9

3,9

307 avis

De 31 $ à 50 $

Italienne

Effectuer une réservation

2 personnes

23 nov. 2024

19:00

Réservé 9 fois aujourd'hui

La perle du quartier
Charmant
Parfait pour manger en plein air

We are an Italian restaurant in Cypress, Texas on The Boardwalk at Towne Lake. We specialize in seafood dishes, pizza, pasta, and more.

Informations supplémentaires

Atmosphère
Élégant mais décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Italienne
Heures d'ouverture
Déjeuner ven.–dim. 11:00–16:00 Dîner lun.–jeu., dim. 16:00–21:00 ven., sam. 16:00–22:00
Numéro de téléphone
(281) 213-2770
Site internet
https://www.passerellaitaliano.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue de VIlle

Endroit
9945 Barker Cypress Rd, 77433-1260 Cypress, TX
Quartier
CyFair
Parking details
Stationnement public
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Au comptoir, Bar complet, Bar/salon, Bière, Chiens acceptés, Cocktails, Happy Hour, Non-fumeur, Options sans gluten, Terrasse, Végane, Vin

Avis de 307 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.9

3,9 d'après les évaluations récentes

4Plats
4Service
4,3Atmosphère
3,9Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Houston
Parfait pour profiter d'une vue panoramique

307 avis

OT
Utilisateur d'OpenTable
Houston
1 avis
5.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
The Chefs Marsala with Veal was delicious! I went throughout the week. It was quiet and cozy with soft music playing. The staff was amazing including the chef making an appearance to introduce himself and having conversations.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Orlando
1 avis
5.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Our server was great, I don’t remember his name but he was young. Service was also very good! We moved here from Florida and were trying to find a decent Italian restaurant near us for my fiancés birthday. Will come back again.
Passerella - CypressA répondu il y a 1 jour
Thank you! We hope to see you again soon. Have a Gr8 Day!
Cet avis est-il utile ?
P
Peggy
Houston
1 avis
1.0
1 avis
Y est allé·e le 10 novembre 2024
1. Global 1
2. Plats 1
3. Service 3
4. Atmosphère 5
Food was subpar for the price. Understaffed, slow service.
Passerella - CypressA répondu il y a 5 jours
We are deeply sorry you had a subpar experience here at Passerella. We do strive to meet everyone's expectations and go above and beyond for each customer. Please give us a call at 281-213-2770 so we can discuss this further. Have a Gr8 Day!
Cet avis est-il utile ?
L
Larry
Houston
5 avis
1.0
5 avis
Y est allé·e le 9 novembre 2024
1. Global 1
2. Plats 4
3. Service 1
4. Atmosphère 3
Food is great here, Service was among the worst I've experienced in 25 years. The waiter was slow to acknowldege we were there, slow to take our drink orders, just plain slow all around. Food came out cold and was sent back. 10 minutes later, one of the managers came and inquired about the food that was sent back, and if we wanted them to cook it again. 10 MINUTES!. Then it took 15 more minutes to cook a new dish. The rest of the party was done by that time. The waiter never came back to deal with the food being sent back, never checked on us. We had great meal and great experience the last time we were here, and the food is pretty good at this restaurant. But I can never go back because of the lousy service.
Passerella - CypressA répondu il y a 5 jours
We are deeply sorry for your recent experience here at Passerella. Many elements all fell on our behalf for you that evening. We really want to make this up to you. Once again, we apologize and please give us a call at 281-213-2770 to discuss this further. Have a Gr8 Day!
Cet avis est-il utile ?
J
Jennifer
Houston
2 avis
3.0
2 avis
Y est allé·e le 1 novembre 2024
1. Global 3
2. Plats 2
3. Service 2
4. Atmosphère 4
I really wanted to love this place fully. Upon entering, we were offered complementary champagne, which was so sweet, however, it was definitely some sort of white wine that was not bubbly. Our waiter apparently had two tables that were 16+ guests so we were definitely neglected. We saw him maybe three times in the two hours that we were there. We got our water filled up finally when we requested for our check. I had to get up myself and ask for fresh Parmesan, salt, and pepper because at that point I had no clue if we were going to be checked on. No one followed up on how our meal was. I had to follow up on mine and my husband’s alcoholic beverages, and when I asked about them, he just walked away without saying anything and came back with them and said “here they are”.The presentation of the food was nice. I got the chicken fettuccine Alfredo and my husband got chicken Parmesan with penne in marinara sauce. Honestly, the food was very subpar for the price. Olive Garden has better Alfredo sauce, and the chicken was extremely dry. The chicken Parmesan was bland. The Italian margarita was really good. Given that the service and taste of food was poor, this is definitely a two to three star experience.
Cet avis est-il utile ?
B
Brenda
Houston
20 avis
VIP
5.0
20 avis
Y est allé·e le 1 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Our server Lee was spectacular! The chef as well as the manager came around and talk to multiple tables. Although we live an hour and a half away this restaurant will always be on our radar when we are in the area!!!
Passerella - CypressA répondu le 4 novembre 2024
Thank you for dining with us, we look forward to seeing you again!
Cet avis est-il utile ?
T
Tammy
Houston
86 avis
5.0
86 avis
Y est allé·e le 30 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Outstanding afternoon celebrating a friend's birthday. Matt and another young lady, whose name also began with an "M" were delightful and outstanding servers. Chef Dixon visited with us as well. It was a great experience for the birthday girl. We all agreed that Passarella's was the best venue on the Boardwalk.
Cet avis est-il utile ?
B
Bret
Houston
9 avis
3.0
9 avis
Y est allé·e le 24 octobre 2024
1. Global 3
2. Plats 4
3. Service 1
4. Atmosphère 3
This place could be so great but the service is terrible. The patio music from ambriza is far too loud. Patio views are great. They should consider the little fans to deter the flies. It took 15 min to get out drinks. Bread came out with no plates or napkins/flatware. Food was good but again, service was terrible.
Passerella - CypressA répondu le 26 octobre 2024
Thank you for taking the time to let us know of your recent visit. We deeply regret the experience you had while dining here. Did you let a Manager know of any issues? The volume of our neighbor(s) can sometimes be overwhelming and in the past we have asked them to lower the music with no issues. As we strive to further coach and train our employees to a higher standard. We ask everyone to let us correct the situation so that your visit and dining experience is beyond your expectations. Feel free to call us at anytime 281-213-2770 with any comments or concerns and we would be more than happy to address any issues. We hope you have a Gr8 day!
Cet avis est-il utile ?
B
Bridget
Houston
1 avis
3.0
1 avis
Y est allé·e le 20 octobre 2024
1. Global 3
2. Plats 3
3. Service 1
4. Atmosphère 3
The food was pretty good, but our waitress never checked on our table to ask for refills or anything we always had to call her over and she didn’t tell us how much adding on something cost until it was time to pay.
Passerella - CypressA répondu le 21 octobre 2024
We are sorry you had a bad experience here at Passerella. Were you able to speak to a manager on duty or the chef? This is something we absolutely would have corrected at the time of your visit and is not within our standard of service. We will coach our staff to be more aware of this in the future. Please call us at 281-213-2770 so we can discuss this further. Hope you have a Gr8 Day!
Cet avis est-il utile ?
D
Donna
Houston
9 avis
3.0
9 avis
Y est allé·e le 11 octobre 2024
1. Global 3
2. Plats 4
3. Service 5
4. Atmosphère 5
We always enjoy this restaurant, however last night things were a little different. We ordered old fashions which part of the drink is the large ice cube which doesn't melt easily. We received drinks with alot of small ice in it. Upon asking we were told the large ice wasn't available. Our food was very good; no complaints. We then ordered the Budino, an Italian pudding dessert. We always order it and love it, however it came to us and it had never set and was runny. They had a large party out on the patio and maybe they just couldn't handle it all. I think it will be a while before we return.
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FAQ

Le restaurant Passerella - Cypress est noté 3,9 étoiles par 307 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

23 nov. 2024

19:00

Réservé 9 fois aujourd'hui

9945 Barker Cypress Rd, 77433-1260 Cypress, TX

Informations supplémentaires

Quartier
CyFair
Heures d'ouverture
Déjeuner ven.–dim. 11:00–16:00 Dîner lun.–jeu., dim. 16:00–21:00 ven., sam. 16:00–22:00
Prix
De 31 $ à 50 $
Cuisine(s)
Italienne
Atmosphère
Élégant mais décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Moyens de paiement
American Express, Discover, Mastercard, Visa
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Au comptoir, Bar complet, Bar/salon, Bière, Chiens acceptés, Cocktails, Happy Hour, Non-fumeur, Options sans gluten, Terrasse, Végane, Vin

Site internet
https://www.passerellaitaliano.com/
Numéro de téléphone
(281) 213-2770

Passerella - Cypress

Effectuer une réservation

Informations supplémentaires

Menu

Avis de 307 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

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