Orange Hill Restaurant

Avis sur le restaurant Orange Hill Restaurant de personnes qui y ont mangé. Basés sur les notes récentes.

1. OT

   Utilisateur d'OpenTable

   Los Angeles1 avis

   3.0

   Y est allé·e aujourd'hui

   1. Global 3
   2. Plats 5
   3. Service 3
   4. Atmosphère 5

   Upon arrival we were informed that the patio/outdoor seating was closed and we would have to wait. We agreed to waiting but did not expect for our wait to be 40+ minutes (with reservations ). After waiting 30 minutes with no communication from the host I decided to check in and was informed that our table was still being occupied by a previous party with reservations but they were given their check and should be wrapping up soon. We then waited an additional 15 minutes where I then to ask if they were able to sit us somewhere else and the host said yes and said he’d have to confirm with management. We then proceed to wait an additional 10-20 minutes and we were FINALLY seated. After being seated we presumed that our service would run smoothly and expeditiously, it was the total opposite. It took our waiter over 30 minutes to bring water, yes water back to our table. The service rendered the remainder of the night was very disappointing. From bad drinks to the two waiters not checking on us leaving us sitting for over 20-30 minutes at a time with no communication. I’ve been to this restaurant several times and expected the service to be as it had been previously. The best part of the service received tonight was receiving the check because that was the fastest our waiter responded to our request and my family was ready to leave after such bad experience for my daughters 13th bday. Other than the service received and horrible drinks the food was good.
   

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2. v

   valentina VIP

   Atlanta41 avis

   3.0

   Y est allé·e le il y a 2 jours

   1. Global 3
   2. Plats 2
   3. Service 4
   4. Atmosphère 5

   I’m so disappointed in this restaurant. Used to be so good !! Went fro brunch no more buffet, Ordered off menu. Food took 45 mins to come out. Food cold and taste average. Nothing to be exciting about. . Drinks took a long time to come to also. For the price and how beautiful the location is. I expected much better. I have To say the manager and waitress was very apologetic. They did comp a few items.
   

   Orange Hill RestaurantA répondu il y a 1 jour

   Dear Valentina, we apologize if you felt Orange Hill was lacking your expectations. We strive to provide excellent service, food, ambiance and it seems we fell short in this case. Your feedback is valuable, and we will certainly use it to improve. We hope to have the opportunity to serve you again under better circumstances. Kerri - Customer Service Manager
   

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3. OT

   Utilisateur d'OpenTable

   San Diego3 avis

   3.0

   Y est allé·e le il y a 2 jours

   1. Global 3
   2. Plats 5
   3. Service 3
   4. Atmosphère 4

   Long line to get your car and long wait to get a table even with a reservation.
   

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4. M

   Maria

   Los Angeles1 avis

   5.0

   Y est allé·e le il y a 2 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   it was the best experience ever, service was great, food was great, i loved the view 🥹in def coming back
   

   Orange Hill RestaurantA répondu il y a 1 jour

   Dear Maria, we are thrilled to hear that you enjoyed your dining experience at Orange Hill. Hope to see you back soon! Kerri - Customer Service Manager
   

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5. OT

   Utilisateur d'OpenTable

   Las Vegas1 avis

   5.0

   Y est allé·e le il y a 3 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   The food was amazing! Everything tasted so delicious from the food to drinks! The venue is beautiful with a beautiful city view. I will be coming back and will recommend to family and friends!
   

   Orange Hill RestaurantA répondu il y a 1 jour

   Dear Guest, We're thrilled to hear that you had a great time at Orange Hill Restaurant! It's wonderful to know that our food, drinks, and staff made your experience great. We always strive to provide excellent service and it's great to hear that we met your expectations. Thank you for your high ratings and recommendation. We look forward to serving you again soon! Best Wishes, Kerri - Customer Service Manager
   

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6. OT

   Utilisateur d'OpenTable

   Los Angeles1 avis

   5.0

   Y est allé·e le il y a 3 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Amazing experience! From the views to the food to the service it was an incredible experience. Highly recommend for whatever occasion!
   

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7. OT

   Utilisateur d'OpenTable

   Comté d’Orange2 avis

   5.0

   Y est allé·e le il y a 3 jours

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   Friendly and professional staff, impressive service. Our server Beth was great! Good food. Nice view and ambience is a plus. Would come back.
   

   Orange Hill RestaurantA répondu il y a 3 jours

   Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you had a great time with us. It’s fantastic to know that Beth made your evening extra special—she truly is a gem, and we feel lucky to have her on our team. Your kind words about our staff mean so much to us. We appreciate your recommendation and can’t wait to welcome you back for another memorable dining experience. Thank you for choosing Orange Hill. Warm Wishes, Kerri - Customer Service Manager
   

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8. N

   Nancy

   Comté d’Orange2 avis

   5.0

   Y est allé·e le il y a 4 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Great food, especially the crab cakes! great service! Great views
   

   Orange Hill RestaurantA répondu il y a 1 jour

   Dear Nancy, Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a great time celebrating your birthday with us. It’s fantastic to know that Adam made your evening extra special—he truly is a gem, and we feel lucky to have him on our team. We're glad you enjoyed the beautiful sunset, delicious food, and the warm atmosphere at Orange Hill. Your kind words about our staff mean so much to us. We appreciate your recommendation and can’t wait to welcome you back for another memorable dining experience. Thank you for choosing us to celebrate such a special occasion! Warm Wishes, Kerri - Customer Service Manager
   

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9. J

   Jeff

   Comté d’Orange2 avis

   1.0

   Y est allé·e le il y a 4 jours

   1. Global 1
   2. Plats 1
   3. Service 2
   4. Atmosphère 3

   Not as good as expected. The view is great of course. They greet you with a mandatory parking fee aka valet of $9. Sure don't have any other choice since it's up on a hill. The table was pretty good for view at the early hour. We ordered from a pricey menu.$37 for half a chicken and something they called veggies. The chicken was fine but $37 is a lot. Local stores sell whole chickens for $6-$7. The veggies were not edible. They were roasted but left to roast so long I couldn't tell what they were other than shriveled up and tasteless. That was the meal. Not impressive at all. Other guests had the snapper that looked pretty good and the prime rib. $44 and $46 for those meals. I would never go back and never recommend the restaurant. It's a view that isn't worth the money you need to pay to get it.
   

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10. OT

    Utilisateur d'OpenTable

    San Diego3 avis

    4.0

    Y est allé·e le il y a 5 jours

    1. Global 4
    2. Plats 2
    3. Service 5
    4. Atmosphère 4

    Such a lovely place, but the food was really disappointing. Stone cold fries and barely warm baked potato and a filet with more fat than meat. Expect much better for the price.
    

    Orange Hill RestaurantA répondu il y a 4 jours

    Dear Guest, we apologize you felt Orange Hill was lacking your expectations. We strive to provide excellent service, food, ambiance and it seems we fell short in this case. Your feedback is valuable, and we will certainly use it to improve. We hope to have the opportunity to serve you again under better circumstances. Kerri - Customer Service Manager
    

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