MacArthur Park - Palo Alto

Avis sur le restaurant MacArthur Park - Palo Alto de personnes qui y ont mangé. Basés sur les notes récentes.

1. D

   Delynn

   New York1 avis

   3.0

   Y est allé·e le il y a 5 jours

   1. Global 3
   2. Plats 3
   3. Service 3
   4. Atmosphère 1

   Always been a staple in PA but this venue is looking very tired & needs a refresh. The room is old & cold. The back patio needs some newness to it. The bathroom was also a bit of a mess. 1 stall flooding. The other stall door didn’t lock & not clean. Someone needs to go in there & revamp it -
   

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2. D

   Daniel

   Baie de San Fra1 avis

   2.0

   Y est allé·e le 13 avril 2025

   1. Global 2
   2. Plats 1
   3. Service 2
   4. Atmosphère 4

   Food was terribly disappointing. Ribs were chewy and under-cooked. Service was pretty good but food needs substantial improvement.
   

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3. R

   Russell

   Baie de San Fra48 avis

   2.0

   Y est allé·e le 20 mars 2025

   1. Global 2
   2. Plats 3
   3. Service 4
   4. Atmosphère 2

   Very tired restaurant. needs updating or a new concept.
   

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4. M

   Michael

   Philadelphie24 avis

   4.0

   Y est allé·e le 5 mars 2025

   1. Global 4
   2. Plats 4
   3. Service 5
   4. Atmosphère 4

   The wait staff were so friendly and attentive and accommodating it made the whole experience great.
   

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5. W

   Wayne VIP

   Baie de San Fra4 avis

   1.0

   Y est allé·e le 5 mars 2025

   1. Global 1
   2. Plats 4
   3. Service 2
   4. Atmosphère 4

   Restaurant was empty, service was slow as if it was packed. One of the weirdest restaurant experiences of my life. How does this place stay in business? Food was fine but so Thing is seriously wrong with how this place is managed.
   

   MacArthur Park - Palo AltoA répondu le 5 mars 2025

   Dear Mr. Campbell, We are truly sorry that you did not have a good experience at our restaurant. The COVID era has impacted our business as a whole. However, we are very committed to this business and we would like for you to give us another chance. We are delighted to have you as our customer again. Please contact us and we will ensure you are accommodated with top-notch service and food. Please be our guest so that we can prove to you that we can meet your expectations. Warm regards, Faz
   

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6. D

   David

   Baie de San Fra8 avis

   2.0

   Y est allé·e le 15 février 2025

   1. Global 2
   2. Plats 4
   3. Service 1
   4. Atmosphère 3

   In our 30 years together this might have been the worst overall experience we've ever had. * Rez at 7:30, no one came to our table until I approached them at 8:10. I was then addressed as, "What can I get you, boss?" This at a ~$275 meal. * Two tables near us were seated after us. One received their salad and app before we had received even our drinks. The other table was a given a free app because of their wait before we had had anything; they bailed and gave it to us. * Here was the order of our 5 courses + drinks: 1) app from the other table, 2) drinks, 3) salad, 4) app, 5) amuse bouche 6) offer of dessert even though we hadn't had entrees yet , 6) entrees. * In general, 6 tables near us were all laughing about incredibly bad the experience was. I was amazed there wasn't a revolt. I can't imagine a single customer that night will return.
   

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7. K

   Kay

   Baie de San Fra1 avis

   3.0

   Y est allé·e le 15 février 2025

   1. Global 3
   2. Plats 3
   3. Service 1
   4. Atmosphère 4

   Great ambience, we went here for Valentine’s Day. They might have been short staffed but our meal took an incredibly long time. We were seated for 20 minutes before anyone came over to take our drink order, and then another 25 minutes before our bottle of wine came out. No water until we asked for it, same with the bread. Food was good, although salmon was over cooked. Hopefully it was just an off night for them.
   

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8. M

   Mark

   Baie de San Fra1 avis

   5.0

   Y est allé·e le 15 février 2025

   1. Global 5
   2. Plats 5
   3. Service 4
   4. Atmosphère 5

   Had the pre fixe Valentine’s dinner. It was a 5 course meal, and the food was quite tasty. We left stuffed. Service was uneven. Long wait times between certain courses and very short between others. My guess is they were short staffed that evening. We left stuffed. Overall, it was an enjoyable dinner, but I just wish the service had been better.
   

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9. M

   Mike

   Baie de San Fra38 avis

   4.0

   Y est allé·e le 15 février 2025

   1. Global 4
   2. Plats 5
   3. Service 3
   4. Atmosphère 5

   This was a special Valentine’s Day menu and the food was ok, and we understand it will a big, fixed menu, but the service was snail paced… 3 hours for 5 courses is a bit, a tad or way way too long for table service. We had to continually ask the wait staff to move on to the next course. In fact I had to flag down the hostess in order to pay as the waitress was running ragged. In the future, tell them to post the 3-hour time frame so we know what we are in for.
   

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10. S

    Stanley VIP

    Baie de San Fra15 avis

    5.0

    Y est allé·e le 8 février 2025

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5

    Great food, service, ambience. Will come back often.
    

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