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The Lobby Lounge at the Shangri-La Toronto, Toronto, ON

The Lobby Lounge at the Shangri-La Toronto

4.2
4,2
238 avis
51 CAD et plus
Canadienne
  • Chic
  • Adapté aux occasions spéciales
  • Charmant
Seating in the Lobby Lounge is currently available on a walk in basis. Register when you arrive at the lobby by seeing our host near the bar area.

The Lobby Lounge is a destination where art and architecture are emphasized. Guests find themselves in the 90-seat Lobby Lounge – an urban living room – where natural light streams through two-story windows highlighting large scale paintings, sculpture and an Italian handcrafted Fazioli piano set amid furniture vignettes in contemporary dove-grey leather sofas and chairs.

For more information, please contact the hotel directly at 647-788-8281.

Effectuer une réservation

2 personnes

19:00


Réservé 8 fois aujourd'hui
Des expériences sont disponibles.

Informations supplémentaires

  • Atmosphère
    Élégant mais décontracté
  • Prix
    51 CAD et plus
  • Cuisine(s)
    Canadienne, Restauration Bar, Asiatique contemporaine
  • Heures d'ouverture
    lun.–mer., dim. 11:00–23:00 jeu.–sam. 11:00–14:00 Goûter jeu.–dim. 12:00–16:00
  • Numéro de téléphone
    (647) 788-8281
  • Moyens de paiement
    American Express, Diners Club, Discover, Mastercard, Visa
  • Code vestimentaire
    Tenue de VIlle
  • Quartier
    Centre-ville Toronto
  • Rue transversale
    University and Adelaide
  • Infos de stationnement
    Voiturier/Valet
  • Métro ou Station
    Saint Andrew or Osgoode TTC stations
  • Animation
    One of the most entertaining live music programs in the city starting daily 3-5pm with piano playing during afternoon tea service and followed throughout the evening with live performers.
  • Renseignements supplémentaires :
    Accès pour personnes à mobilité réduite, Animation, Au comptoir, Bar complet, Bar/salon, Bière, Cheminée intérieure, Cocktails, Droit de bouchon, Fin de soirée, Non-fumeur, Options sans gluten, Salon de thé, Terrasse, Végane, Vin

Expériences

  • TIFF Cocktails

    1 sept. - 30 sept. 2024
    Raise a glass to the cinematic wonders of TIFF 2024 with our exclusive movie-inspired cocktails. Our talented mixology team have created a range of TIFF inspired cocktails based on their favourite films this year. Award-worthy flavours bring to life 8 exceptional creations. From the glittery Glitz and Glamour to the earthy The Wild Robot, each drink is a unique blend of flavours that evoke the essence of iconic films and the creative process behind them. Join us to savour these exquisite creations. Pricing starting from $35 per cocktail, excluding taxes & service charges.
    TIFF Cocktails photo
  • TIFF Afternoon Tea

    108,00 $CA par personne

    6 sept. - 29 sept. 2024
    Inspired by your favourite movie snacks, this exclusive menu brings a gourmet twist to iconic treats like popcorn, pizzas, and ice-cream sundae-inspired sweets. Our exclusive afternoon tea features exquisite bites like Tuna Tacos, Popcorn Tart, Corn Dogs, and Mini Pizzas. For sweet aficionados, indulge in playful delights like our Peach Gummy and gourmet Popcorn Palmier, or savour decadent treats like Cookies and Cream, a nostalgic Sundae, and a delightful Donut. Each bite is a celebration of flavour and fun. Paired with a glass of sparkling or a mocktail and a selection of signature teas, it's a star-studded experience not to be missed. This experience is priced at $108 per person - excluding taxes & service charge, payed at restaurant.
    TIFF Afternoon Tea photo

Avis de 238 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.2
4,2 d'après les évaluations récentes
  • 4,2Plats
  • 4,3Service
  • 4,4Atmosphère
  • 3,8Rapport qualité-prix

BruitModéré

Apprécié pour

  • Old Toronto

    Parfait pour écouter de la musique en direct

238 avis
  1. Jessica

    Montréal

    1 avis

    4.0

    1 avis

    Y est allé·e le 8 septembre 2024

    1. Global 4
    2. Plats 5
    3. Service 4
    4. Atmosphère 4
    High tea was good - service quite slow and not as attentive as I would like for the price.
    The Lobby Lounge at the Shangri-La TorontoA répondu il y a 4 jours
    Dear Jessica, Thank you for sharing your valuable feedback. We are overjoyed to know that you enjoyed our new movie-theatre-snacks inspired afternoon tea menu! We are truly grateful for your comments on where our services require attention and are immediately implementing improvements within our teams. We hope to have the pleasure of hosting you again soon, as we welcome you back to The Shangri-La, Toronto. Kind regards, Director of Restaurants & Bar

    Cet avis est-il utile ?

  2. Brianna

    Toronto

    3 avis

    3.0

    3 avis

    Y est allé·e le 8 septembre 2024

    1. Global 3
    2. Plats 3
    3. Service 2
    4. Atmosphère 4
    Everything was set up lovely. The staff were very kind but the service overall was pretty slow. We got to our reservation on time & it took almost 20 min for someone to come greet us & offer us drinks. Then we had to wait about another half an hour to get our high-tea service started. Once the food arrived I noticed they did not include my preference request. The hotel called me about 2-days prior to check for any allergies & preferences. I kindly asked for no pork for myself & if they could switch it with another vegetarian option, they said it wouldn’t be a problem. So I brought it up to the waitress once she went over the food descriptions & reminded her that I do not eat pork & she said she would bring out some other options. I could only eat a few of the items & the waitress never ended up bringing my substitution.
    The Lobby Lounge at the Shangri-La TorontoA répondu il y a 4 jours
    Dear Ms. Brianna, Thank you for taking the time to share your feedback on your recent visit to The Lobby Lounge. We are truly concerned to hear that you experienced a distinct lapse in service during your afternoon tea, and we did not deliver as promised. Your comments have been shared with our teams as it is essential for us to improve our quality of service. We sincerely apologize that you did not receive the true hospitality we are known for here at The Shangri-La, Toronto. I am keen on connecting with you to further understand your frustrations, and hope that this will not deter you from joining us in the future. Sincerely, Director of Restaurants & Bar

    Cet avis est-il utile ?

  3. Heidi

    Toronto

    1 avis

    2.0

    1 avis

    Y est allé·e le 31 août 2024

    1. Global 2
    2. Plats 1
    3. Service 2
    4. Atmosphère 2
    Food quality is not the best, especially when this is from Shangri-La Hotel, the quality should be higher than average or the best. The high tea venue is located at next to the lobby area, poor venue indeed.
    The Lobby Lounge at the Shangri-La TorontoA répondu il y a 5 jours
    Dear Heidi, Thank you for sharing your feedback regarding your recent visit to The Lobby Lounge. It is disheartening to hear that you did not have an enjoyable experience with us for our Sky-High Afternoon Tea menu. It is our goal to provide guests with curated and unique experiences, it is clear that here we fell short; we apologize for not meeting your expectations. We hope this dining experience will not deter you from joining us again in the future. Sincerely, Director of Restaurants & Bar

    Cet avis est-il utile ?

  4. Tristan

    Toronto

    1 avis

    5.0

    1 avis

    Y est allé·e le 31 août 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    The staffs are very caring and attentive and the bites from the high tea are really good. My favorite is the lobster bao.
    The Lobby Lounge at the Shangri-La TorontoA répondu le 5 septembre 2024
    Dear Tristan, Thank you for your outstanding review and 5-star rating of The Lobby Lounge! We truly appreciate your kind words as we believe that our team is what makes the difference in the experiences we provide. We are pleased to know that you enjoyed our Sky-High Afternoon Tea menu, particularly the lobster bao! It was a pleasure having you as our guest, and we look forward to welcoming you back again, very soon. Warm regards, Director of Restaurants & Bar

    Cet avis est-il utile ?

  5. Natalie

    Toronto

    2 avis

    4.0

    2 avis

    Y est allé·e le 30 août 2024

    1. Global 4
    2. Plats 5
    3. Service 4
    4. Atmosphère 5
    We did the promo high tea in partnership with Cathay Pacific featuring food inspired by Hong Kong. The food & tea were excellent & the complementary sparkling wine was a nice touch. Service was pleasant but a wee bit slow & inattentive. This was mostly fine as we were in zero rush; however it was a bit irritating that we were never offered the ballot to win the trip to Hong Kong (which was the whole point of the promo) nor proactively checked on to see if we needed anything (we had to flag down the server more than a few times for stuff that's usually quite standard everywhere like hot water refills for our tea). Anyway, overall a very nice leisurely afternoon and I'll likely go again for their regular high tea sometime.
    The Lobby Lounge at the Shangri-La TorontoA répondu le 5 septembre 2024
    Dear Natalie, Thank you for taking the time to share your feedback on your recent visit to The Lobby Lounge. We are thrilled to learn that you enjoyed your experience filled with excellent tea, and our Sky-High Afternoon Tea menu. We apologize that our service did not meet expectations, including the miss in providing you with the ballots to enter the Sweepstakes contest. Rest assured that improvements where our areas need attention are being put in place, as we truly appreciate your valuable comments. It would be our pleasure to host you again, and welcome you back to join us in the near future! Sincerely, Director of Restaurants & Bar

    Cet avis est-il utile ?

  6. Clair

    Toronto

    1 avis

    2.0

    1 avis

    Y est allé·e le 29 août 2024

    1. Global 2
    2. Plats 2
    3. Service 4
    4. Atmosphère 3
    The afternoon tea is not as good as a few years ago, savory foods are bad.
    The Lobby Lounge at the Shangri-La TorontoA répondu le 1 septembre 2024
    Dear Clair, Thank you for taking the time to share your helpful feedback. We are concerned to learn that you did enjoy our afternoon tea, particularly the savoury items, as you mentioned. Please anticipate us to connect with you so we may further understand your frustrations, and hope that this will not deter you from joining us again soon. Sincerely, Director of Restaurants & Bar

    Cet avis est-il utile ?

  7. Wei Chiet

    Toronto

    1 avis

    5.0

    1 avis

    Y est allé·e le 25 août 2024

    1. Global 5
    2. Plats 5
    3. Service 4
    4. Atmosphère 3
    A bit too loud with the grand piano being played so close to us, have to be shouting on top of lungs at times to talk. As High Tea, we’ll need to be more eloquence in dining etiquette and shouting on top of lungs seems excessive.
    The Lobby Lounge at the Shangri-La TorontoA répondu le 28 août 2024
    Dear Wei Chiet, Thank you for your amazing rating and valuable feedback of your recent afternoon tea experience. Our entire team is pleased to know that you enjoyed your recent visit to The Shangri-La Lobby Lounge! We appreciate you taking the time to share your comments on where our live entertainment requires attention, to create a better experience for all. It would be our pleasure to welcome you back for more dining experiences in the near future. Warm regards, Director of Restaurants & Bar

    Cet avis est-il utile ?

  8. Grace

    Toronto

    1 avis

    5.0

    1 avis

    Y est allé·e le 24 août 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    The high tea at the Shangri-La Hotel in Toronto was an exquisite experience. The elegant ambiance, delicious tea, and beautifully crafted pastries made for a perfect afternoon. A special thanks to our server, Sanjana, whose warm, attentive service and expert tea recommendations truly elevated our visit. Highly recommended for a luxurious and memorable treat.
    The Lobby Lounge at the Shangri-La TorontoA répondu le 28 août 2024
    Dear Grace, Thank you for your outstanding review and amazing rating of The Lobby Lounge! It is heartwarming to hear that you enjoyed an exquisite afternoon tea experience with us. We pride ourselves on creating unique dining experiences for each of our guests, and are pleased that you enjoyed all the delicacies in which make our high-tea, one to remember. I am thrilled to welcome you back for more delicious and elegant visits again, very soon! Warm regards, Director of Restaurants & Bar

    Cet avis est-il utile ?

  9. Utilisateur d'OpenTable

    Toronto

    3 avis

    VIP
    3.0

    3 avis

    Y est allé·e le 23 août 2024

    1. Global 3
    2. Plats 3
    3. Service 5
    4. Atmosphère 5
    Great space, Cathay Pacific afternoon tea not traditional, would have preferred having classic option.
    The Lobby Lounge at the Shangri-La TorontoA répondu le 28 août 2024
    Thank you for taking the time to share about your recent visit to The Lobby Lounge. We are pleased to know that you enjoyed the ambiance in which we take time to curate for all our guests experiences. We have made note of your comments regarding your preferences, and shall be sharing them with our team. It would be our pleasure to host you again, as we welcome you back to The Shangri-La in the near future. Kind regards, Director of Restaurants & Bar

    Cet avis est-il utile ?

  10. Jenn

    Toronto

    3 avis

    5.0

    3 avis

    Y est allé·e le 17 août 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Always an amazing experience! This summer’s menu is was super amazing! Thank you for always providing us with an awesome experience!
    The Lobby Lounge at the Shangri-La TorontoA répondu le 21 août 2024
    Dear Jenn, Thank you for taking the time to share your feedback on your recent visit to The Lobby Lounge. We are overjoyed to hear that you had an awesome experience with us, and enjoyed our amazing Cathay Pacific Afternoon Tea menu! It was a pleasure having you as our guests, and we look forward to hosting you again, very soon. Sincerely, Director of Restaurants & Bar

    Cet avis est-il utile ?

FAQ

Le restaurant The Lobby Lounge at the Shangri-La Toronto est noté 4,2 étoiles par 238 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

19:00


Réservé 8 fois aujourd'hui
Des expériences sont disponibles.
Google Map pour The Lobby Lounge at the Shangri-La Toronto

188 University Ave, M5H 0A3 Toronto, ON

Informations supplémentaires

  • Rue transversale
    University and Adelaide
  • Quartier
    Centre-ville Toronto
  • Heures d'ouverture
    lun.–mer., dim. 11:00–23:00 jeu.–sam. 11:00–14:00 Goûter jeu.–dim. 12:00–16:00
  • Prix
    51 CAD et plus
  • Cuisine(s)
    Canadienne, Restauration Bar, Asiatique contemporaine
  • Atmosphère
    Élégant mais décontracté
  • Code vestimentaire
    Tenue de VIlle
  • Infos de stationnement
    Voiturier/Valet
  • Métro ou Station
    Saint Andrew or Osgoode TTC stations
  • Moyens de paiement
    American Express, Diners Club, Discover, Mastercard, Visa
  • Animation
    One of the most entertaining live music programs in the city starting daily 3-5pm with piano playing during afternoon tea service and followed throughout the evening with live performers.
  • Renseignements supplémentaires :
    Accès pour personnes à mobilité réduite, Animation, Au comptoir, Bar complet, Bar/salon, Bière, Cheminée intérieure, Cocktails, Droit de bouchon, Fin de soirée, Non-fumeur, Options sans gluten, Salon de thé, Terrasse, Végane, Vin
  • Politique de confidentialité
  • Conditions d'utilisation
  • Mentions légales
  • Témoins et publicité ciblée par centres d’intérêt
  • Préférences en matière de cookies
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