Y est allé·e le 7 janvier 2024
- Global 1
- Plats 1
- Service 3
- Atmosphère 3
To whom it may concern at Ginter;
I took my niece to the Garden Café for dinner last night, and I have to tell it was the worst meal I have ever had in my life. I will NEVER return to Ginter again. For any reason.
1.My niece and I shared a Va Ham platter, which had no pickles, no Va ham (just slices from a picnic ham; I expected Smithfield ham), dry biscuits and tasteless pimento cheese. It was false advertising.
2.I ordered fried chicken with peppercorn/peanut gravy. It was extremely salty. The gravy was from a powder/packet filled with MSG and NO peppercorns or peanuts. The mashed potatoes were fake; flakes from a box, not real potatoes. It was pathetic, it was false advertising.
3.My niece ordered the gnocchi. It was the most horrible stuff I ever tasted. Dry, overcooked, texture was horrible. It wasn’t gnocchi. There was absolutely NO sage and brown butter sauce. Mushrooms were good. Tammy, the server, took the charge for the gnocchi off of our bill. Again, false advertising.
4.My niece ordered a side of cheeses grits. They were horrible.
I have never written to a restaurant in my life to complain about the food. But your food was so abhorrent, I am shocked, and really quite angry. You needed to hear this!!! There were only 3-4 other tables occupied at the time we were there; and that should have tipped us off that your food is horrible, and no one dines there.
A fine institution like Lewis Ginter should be ashamed!