Kerala Canteen

Avis sur le restaurant Kerala Canteen de personnes qui y ont mangé. Basés sur les notes récentes.

1. E

   Emma

   Yorkshire1 avis

   5.0

   Y est allé·e il y a 1 jour

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Lovely atmosphere and even lovelier food. We will definitely be back. Great vibe, staff attentive but not intrusive. Food delicious and really good value. Nice selection of wine. Cannot complain at all! Four very happy and well fed customers!
   

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2. M

   Martin

   Yorkshire10 avis

   5.0

   Y est allé·e il y a 1 jour

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   1st visit & was really pleased . Portions & flavours were amazing. Will be back again soon .
   

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3. T

   Tim

   Londres2 avis

   5.0

   Y est allé·e le il y a 2 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Wonderful. Beautiful Keralan food, cooked by a Keralan chef. Great service too.
   

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4. G

   Geoff

   Yorkshire1 avis

   4.0

   Y est allé·e le il y a 2 jours

   1. Global 4
   2. Plats 5
   3. Service 3
   4. Atmosphère 4

   Fantastic food and lovely staff but we had to wait quite a while to get anything and it didn't feel like anyone was managing our table as we had to stop someone in mid flow each time to order anything. Even paying at the end we had to look for someone to take our money! Will definitely go back and hope that the service has got more organised next time.
   

   Kerala CanteenA répondu il y a 1 jour

   Thank you for your kind words about our food and staff—we truly appreciate your support! We're sorry to hear that the service didn’t meet expectations during your visit. Your feedback is invaluable, and we’ll certainly work on improving our table management to ensure a smoother experience. We’re so glad to hear that you’ll be visiting again, and we look forward to providing you with a much more seamless and enjoyable dining experience next time!
   

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5. M

   Mitch

   Yorkshire2 avis

   5.0

   Y est allé·e le il y a 2 jours

   1. Global 5
   2. Plats 5
   3. Service 4
   4. Atmosphère 4

   Amazing food, every mouthful was delicious! We had a mix of plates and bowls all fantastic flavours and just the right amount. The ambience was relaxed, very busy when we got there so obviously a popular place for straight after work. Would definitely recommend you try Kerala Canteen if you love Southern Indian food or want to try something away from your average Indian.
   

   Kerala CanteenA répondu il y a 1 jour

   Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed every bite and loved the mix of plates and bowls. It’s great to know you appreciated the relaxed ambiance and could feel the vibrant energy of our busy space! We truly appreciate your recommendation and can’t wait to welcome you back for another delicious experience. See you again soon!
   

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6. A

   Aimee

   Yorkshire1 avis

   1.0

   Y est allé·e le il y a 7 jours

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 2

   For a lovely setting we ( group of 6) we're very disappointed with the service and overall experience at the canteen. One of our party has a severe egg allergy, no-one was able to confirm safe items, the allergy board they had was incomplete and the actual menu showed some items as free from various ingredients yet reading the menu you could clearly see this was wrong. The staff we're clueless and wandered back and forth, the table next to us had been waiting over an hour. Even the drinks were poor, 2 lemonade's,2 coke's and 2 orange juice s our table had to send back 4 out of 6 drinks due to staff error or poor quality
   

   Kerala CanteenA répondu il y a 5 jours

   We sincerely apologize that your experience at Kerala Canteen did not meet expectations, especially regarding allergy information and service. We take dietary requirements very seriously and regret any confusion caused. Our team is also undergoing further training to improve their understanding of allergens and menu knowledge so that every guest feels safe and well-informed when dining with us.We also acknowledge the delays in service and drinks issues on your visit. This is not the experience we aim to provide, and we will be addressing these concerns with our team to enhance efficiency and attentiveness. We truly appreciate your feedback as it helps us improve. If you’d be willing, we’d love the chance to welcome you back and provide a better experience. Best regards, Kerala Canteen Team
   

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7. D

   DARREN

   Yorkshire1 avis

   3.0

   Y est allé·e le il y a 7 jours

   1. Global 3
   2. Plats 5
   3. Service 2
   4. Atmosphère 5

   Excellent food, great vibe, brilliant price. But sadly let down by 70 minute wait from reservation at 7:15pm to food arriving at 8:25.
   

   Kerala CanteenA répondu il y a 5 jours

   Thank you for your kind words about our food, vibe, and pricing—we truly appreciate your support! We sincerely apologize for the long wait for your meal. We understand how frustrating this must have been, and we are actively working on improving our service speed, especially during peak times. Your feedback helps us refine our operations to ensure a smoother experience for our guests. We’d love the chance to welcome you back and provide the seamless experience we aim for. Please do visit us again, and we’ll make sure your next meal arrives much quicker! Best regards, Kerala Canteen Team
   

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8. B

   Bellfamily

   Kent4 avis

   5.0

   Y est allé·e le il y a 7 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Delicious food and very friendly staff. We had a great time
   

   Kerala CanteenA répondu il y a 4 jours

   Thank you for your kind words! We're thrilled to hear that you enjoyed our food and hospitality. It was a pleasure having you, and we look forward to welcoming you again for another great experience!
   

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9. A

   Andrew

   Yorkshire1 avis

   5.0

   Y est allé·e le il y a 7 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   A taste of India with a twist, mouth-watering food in a cool /chilled environment. Service was fab food out of this world. Highly recommend 5*
   

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10. I

    Ian

    Yorkshire3 avis

    3.0

    Y est allé·e le il y a 7 jours

    1. Global 3
    2. Plats 4
    3. Service 2
    4. Atmosphère 4

    The food was nice it was 30 minutes before they took our drinks order and another 15 minutes before the drinks came.
    

    Kerala CanteenA répondu il y a 4 jours

    hank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the food, but we're truly sorry for the delay in taking and serving your drinks order. This is not the level of service we strive for, and we appreciate your feedback as it helps us improve. We sincerely hope to welcome you back for a smoother and more enjoyable experience in the future. Please do let us know if there’s anything we can do to make your next visit the best!
    

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