Juliet Italian Kitchen - Arboretum

Avis sur le restaurant Juliet Italian Kitchen - Arboretum de personnes qui y ont mangé. Basés sur les notes récentes.

1. OT

   Utilisateur d'OpenTable

   Grand Boston1 avis

   2.0

   Y est allé·e le il y a 3 jours

   1. Global 2
   2. Plats 1
   3. Service 5
   4. Atmosphère 4

   Servers were very kind and attentive, but the food was diabolical. Butternut squash Soup was seemingly microwaved from a can and tasted like something Gerbers would be ashamed to put into their processed baby food. God knows what they added as a garnish... maybe cream, but it tasted like sour cream. After 3 spoonfuls I had to meditate my way out of gagging. Lamb Ragu - again, a microwave special... pasta was congealed to form one large mass and must have fused together during its "cooking process" $134 for 3 people - That's pure profit when you're salvaging food from a dumpster and serving it to your customers.
   

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2. G

   George VIP

   San Antonio65 avis

   3.0

   Y est allé·e le il y a 4 jours

   1. Global 3
   2. Plats 3
   3. Service 5
   4. Atmosphère 2

   Our second time here, we had a bottle of Montepulciano, reasonably priced, split a Caesar salad, small amount chopped fresh lettuce but dressing nothing to write home about. Bread is ok, I prefer crustier bread like Ciabbata, main course I ordered Ciopinno, my wife Spicy Rigatoni ala Vodka. Rigatoni was good, our excellent waitress Haley warned us about its spiciness (thank you!), my shrimp tasted like they had been frozen, and something was missing... Haley reviewed the menu and determined they had omitted my salmon. When she brought that, it was perfectly cooked. Quite noisy, we will return to try other menu items if we can get Haley again.
   

   Juliet Italian Kitchen - ArboretumA répondu il y a 3 jours

   George, thank you very much for taking the time to leave us and Haley this review! Please rest assured that our Chef team reads and takes seriously every food-related review we receive and that yours will be no different. We'll make sure to pass your compliments on to Haley and look forward to having you back soon!
   

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3. S

   Sheralee VIP

   Dallas24 avis

   5.0

   Y est allé·e le il y a 5 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Went to celebrate a 60 th birthday! Lunch options were very good and quality and quantity of it was great. Server was very good. Verified with the hostess that I had a birthday person attend but nothing happened.
   

   Juliet Italian Kitchen - ArboretumA répondu il y a 4 jours

   Sheralee, we're very sorry that the birthday was not acknowledged during your meal! It has always been policy to surprise any birthdays with complimentary dessert so someone definitely dropped the ball in that regard. I can assure you we'll do everything in our power to make sure such an oversight doesn't occur again. All that being said, we're very pleased that you enjoyed the food and service otherwise. Thank you for taking the time to leave this review and we hope you'll come back again in the future!
   

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4. C

   Carol

   Austin9 avis

   5.0

   Y est allé·e le 10 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   We had a nice relaxing lunch. As always the food was delicious and we will return.
   

   Juliet Italian Kitchen - ArboretumA répondu il y a 4 jours

   Carol, thank you for this wonderful review!
   

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5. R

   Ramzi

   Louisiane5 avis

   4.0

   Y est allé·e le 9 mars 2025

   1. Global 4
   2. Plats 4
   3. Service 5
   4. Atmosphère 4

   Great service staff. Everyone was friendly and attentive. Food was on par for the price and the drink menu was fun.
   

   Juliet Italian Kitchen - ArboretumA répondu il y a 4 jours

   Ramzi, thank you very much for taking the time to leave us this lovely review!
   

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6. A

   Anne VIP

   Austin6 avis

   3.0

   Y est allé·e le 9 mars 2025

   1. Global 3
   2. Plats 2
   3. Service 3
   4. Atmosphère 4

   We went for brunch. The food was unimpressive. Poached eggs were undercooked, polenta cakes seemed processed, pancakes were dry, and Benedict side of mixed greens was bitter with only a bit of olive oil. Very disappointing meal.
   

   Juliet Italian Kitchen - ArboretumA répondu il y a 4 jours

   Anne, we're very sorry to hear that you didn't enjoy your brunch with us. Rest assured our Chef team reads and takes seriously every food related review we receive and that yours will be no different. Thank you for taking the time to leave this review and we hope you'll give us another chance in the future.
   

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7. B

   Bonnie VIP

   Austin4 avis

   5.0

   Y est allé·e le 8 mars 2025

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   We had a girls lunch on a Saturday. Our party included a toddler. The wait staff was on top of our table and brought our young guest’s food out first so he could get started and be fully occupied when Mom’s food came out. BIG points. The food as always was good, the atmosphere beautiful, and the kids pizza got a thumbs up.
   

   Juliet Italian Kitchen - ArboretumA répondu il y a 4 jours

   Bonnie, thank you for this wonderful review! We're so happy to hear how much you enjoyed everything and how attentive your server was. Thank you again and we hope to have you back again soon.
   

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8. D

   David

   Austin1 avis

   1.0

   Y est allé·e le 4 mars 2025

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 2

   they forgot our food and only had the starters, I canceled the ordered and pay they brought
   

   Juliet Italian Kitchen - ArboretumA répondu le 5 mars 2025

   Thanks for visiting us, David. We're truly sorry to hear about your recent experience at Juliet Italian Kitchen - Arboretum. It's always our aim to provide top-notch service, and we regret that we fell short this time. We understand how disappointing it must have been to have your food not arrive as expected and for that, we apologize. Please be assured that we are taking your feedback seriously and we will strive to do better. We hope you will give us another chance to serve you better in the future. Best, The Management Team
   

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9. OT

   Utilisateur d'OpenTable

   New York1 avis

   4.0

   Y est allé·e le 2 mars 2025

   1. Global 4
   2. Plats 5
   3. Service 3
   4. Atmosphère 5

   Amazing decor and great food. But really expensive
   

   Juliet Italian Kitchen - ArboretumA répondu il y a 3 jours

   We're happy to hear how happy you were with the food and overall experience. It has always been a priority of ours to make sure we can bring the highest quality food for the most reasonable price possible so we're definitely sorry to hear that you were bothered by some of our prices. We hope that won't deter you from visiting us again soon! Also please make sure to try our Happy Hour from 3-6 every day of the week!
   

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10. S

    Sarah VIP

    San Antonio9 avis

    5.0

    Y est allé·e le 23 février 2025

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5

    Energetic atmosphere with excellent service! Classic Italian dishes that were exactly what we were craving.
    

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    Juliet Italian Kitchen - ArboretumA répondu le 5 mars 2025

    Hello Sarah, We're thrilled to hear that you enjoyed your experience at Juliet Italian Kitchen - Arboretum! It's wonderful to know that our classic Italian dishes hit the spot and that our energetic atmosphere added to your dining experience. We always aim to provide excellent service and it's great to know that we were able to meet your expectations. Thank you for your kind words and we look forward to serving you again soon! Best, The Management Team
    

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