Grand View Hotel, Bowen

Avis sur le restaurant Grand View Hotel, Bowen de personnes qui y ont mangé. Basés sur les notes récentes.

1. M

   Megan

   Tropical QLD1 avis

   3.0

   Y est allé·e le il y a 7 jours

   1. Global 3
   2. Plats 1
   3. Service 2
   4. Atmosphère 3

   Our food was tasteless and unfortunately not good. I also asked for a pick up service but was told No van was at a function transferring people ( we never saw the van at all )and maybe after that could use that was very disappointing as was visiting
   

   Grand View Hotel, BowenA répondu il y a 3 jours

   Hi Megan, We're sorry to hear that your recent experience didn't meet your expectations. It was a particularly busy night, which may have impacted our courtesy bus availability, and we apologise for the inconvenience. We appreciate your feedback and will be sharing it with our team to help us improve. We hope you'll consider visiting us again in the future. Thank you for taking the time to reach out. Kind regards, Team GVH.
   

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2. s

   sally

   Tropical QLD1 avis

   5.0

   Y est allé·e le 5 avril 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   We had two incredible waitresses at lunch today who promptly took our orders, delivered our drinks and food and could not have been more accomodating even though the kids wanted modifications on everything they ordered. The meals were so large none of us could finish them.
   

   Grand View Hotel, BowenA répondu le 7 avril 2025

   Hi Sally, Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that our waitstaff made your experience special and went above and beyond to accommodate your needs. It's great to know you enjoyed the generous portions too! We look forward to welcoming you and your family back again soon. Cheers, Team GVH!
   

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3. T

   Terry

   Sunshine Coast1 avis

   2.0

   Y est allé·e le 14 février 2025

   1. Global 2
   2. Plats 4
   3. Service 1
   4. Atmosphère 4

   Food was great, the drinks were cold , just the service when she took our food order she didn’t send it to the kitchen as we sat there for 1 1/2 hours waiting for it
   

   Grand View Hotel, BowenA répondu le 17 février 2025

   Hi Terry, We're so glad you enjoyed the food and drinks, and we sincerely apologise for the delay with your order. As our team explained at the time, a system glitch caused by a brownout on Friday night affected some orders. We truly regret the inconvenience this caused, which is why we provided your meals free of charge as an apology. We always strive to provide the best experience and appreciate your patience and understanding. We hope to welcome you back again soon. Kind regards, Team GVH.
   

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4. L

   Linda

   Brisbane2 avis

   5.0

   Y est allé·e le 25 janvier 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Great space and dog friendly without being in the street. Lovely courtyard and atmosphere. Great staff and well priced menu.
   

   Grand View Hotel, BowenA répondu le 27 janvier 2025

   Hi Linda, Thank you for taking the time to share your feedback with us. We are so glad you enjoyed or courtyard and atmosphere - it is great to hear your furry friend felt welcome to! Out team is thrilled to know you appreciated the service and menu pricing. We look forward to welcoming you again soon! Cheers, Team SBH!
   

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5. T

   Tammy

   Melbourne1 avis

   2.0

   Y est allé·e le 31 décembre 2024

   1. Global 2
   2. Plats 1
   3. Service 1
   4. Atmosphère 2

   Waiting over an hour for curiosity bus,. Had booking at 7.30pm arrived late (7.50)when ordering meals at 8pm, been told no scotch fillet, no crispy pork belly, no Thai curry.. it’s disappointing with having to eat something you don’t want. It was my daughters 18th birthday and been asked at 9.30pm for my son to leave as his under age, which I get that however we just got two desserts sent to our table to sing happy birthday and security asked him to leave the premises. As I explained to the security we are waiting for my daughter to return back from the bar to sing, then we will leave. Not ok to push out my family and friends when we are there to celebrate her milestone, then once again waiting for over another hour waiting for curiosity bus. Maybe look into having another bus to commute patrons. Never had this experience two years ago,, but won’t be back SORRY!!
   

   Grand View Hotel, BowenA répondu le 17 janvier 2025

   Hi Tammy, Thank you for your feedback. We’re sorry to hear about the challenges you faced, especially on your daughter’s 18th birthday. We understand the frustration with delays and food availability. While we strive to keep stock levels consistent, there are times when this can be unpredictable, and we apologise for the inconvenience. We also appreciate your suggestion regarding the courtesy bus. While we aim to pick everyone up on time, delays can sometimes occur due to factors beyond our control. We’ll consider your feedback for future improvements. We’re also sorry you felt pressured to leave during your celebration. Thank you again for sharing your experience with us. Kind regards, Team GVH
   

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6. S

   Steve

   Tropical QLD1 avis

   5.0

   Y est allé·e le 18 décembre 2024

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 4

   We are from the USA so everything tastes a little different to us. However, in this case, different was very good!
   

   Grand View Hotel, BowenA répondu le 22 décembre 2024

   Hi Steve, Thank you for your kind review! We are delighted to hear that you enjoyed your experience with us and found our flavours to be a pleasant and delicious change. It is always exciting to welcome visitors from around the world and we hope your time in Australia has been just as enjoyable as your meal! We hope you come visit again if you are every in the area. Cheers, Team GVH.
   

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7. A

   Ann

   Tropical QLD3 avis

   4.0

   Y est allé·e le 10 décembre 2024

   1. Global 4
   2. Plats 4
   3. Service 4
   4. Atmosphère 4

   Service was friendly. Lots of smile from the waitress. Food was delicious
   

   Grand View Hotel, BowenA répondu le 18 décembre 2024

   Hi Ann, We are delighted to read that you enjoyed the delicious food and that our team's friendly service and smiles added to your experience. Thank you for taking the time to share your experience with us - your feedback truly brightens our day. We hope to see you again in the near future. Cheers, Team GVH.
   

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8. T

   Trevor

   Tropical QLD1 avis

   4.0

   Y est allé·e le 9 décembre 2024

   1. Global 4
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   The whole experience was very enjoyable. The staff were friendly and helpful. The food was delicious and well presented. For anyone who enjoys their food the Canecutter's Parmi is for you. My wife's Eye Fillet was cooked to perfection.
   

   Grand View Hotel, BowenA répondu le 18 décembre 2024

   Hi Trevor, Thank you for taking the time to share your wonderful review! We are thrilled to hear that you had such an enjoyable experience with us. It is fantastic that you found the food both delicious and well presented - we agree, the Canecutter's Parmi is definitely a favourite! We are also delighted to read that your wife's eye fillet was cooked to perfection! We look forward to welcoming you back soon! Cheer's, Team GVH.
   

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9. P

   Pam

   Tropical QLD1 avis

   5.0

   Y est allé·e le 26 novembre 2024

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   We had a nice dinner celebrating our 47th wedding anniversary! Staff provided table service! Prompt service also!
   

   Grand View Hotel, BowenA répondu le 2 décembre 2024

   Hi Pam, Thank you for sharing your wonderful feedback, and congratulations on your 47th wedding anniversary! We’re so glad you chose to celebrate with us and are happy we could help make your special day memorable. We hope to celebrate many more special occasions with you in the future!
   

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10. T

    Teresa

    Tropical QLD5 avis

    4.0

    Y est allé·e le 21 novembre 2024

    1. Global 4
    2. Plats 5
    3. Service 5
    4. Atmosphère 5

    Lovely lunch meal and service was amazing! Our Server Alison was so lovely and made us feel welcomed. Will return again .
    

    Grand View Hotel, BowenA répondu le 25 novembre 2024

    Hi Teresa, Thank you for your wonderful feedback! We’re so glad to hear you enjoyed your lunch and that Alison made you feel so welcome. We can’t wait to welcome you back again soon! Thank you, Team GVH
    

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