Giancarlo's

Avis sur le restaurant Giancarlo's de personnes qui y ont mangé. Basés sur les notes récentes.

1. OT

   Utilisateur d'OpenTable

   New York1 avis

   5.0

   Y est allé·e il y a 1 jour

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Apps: oysters- 10/10 as if the ocean they came from was a mile away! Calamari- delicious with their spicy sauce Meatball- was definitely made fresh day of. Melted in your mouth fork cut through it like butter. Entrees: Our waiter, Zach, was great and mentioned the blackened sea bass. But, I had the waygu filet! Phenomenal melt in your mouth, words can't express how great the mushroom risotto paired with the steak. I added the lobster tail, and I was not disappointed. Sometimes, the bigger the tail worries me because I feel it's not as buttery. Not the case with their South African tail! -wife had the Chicken Malianse. Chicken was tenderized to perfection, and this dish looked as good as it tasted! - crab crusted salmon I was only fortunate enough to have 1 bite of, and it was not a let down. Can't wait to return and order the sea bass!
   

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2. M

   MARK VIP

   New York3 avis

   5.0

   Y est allé·e il y a 1 jour

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Food was amazing Service is unmatched, phenomenal. Our server Chynna was on point!
   

   Giancarlo'sA répondu aujourd'hui

   Hello Mark, we are thrilled you enjoyed your time at Giancarlo’s! We are so glad Chynna was able to make your night memorable and that you enjoyed everything. We can’t wait to have you back!
   

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3. OT

   Utilisateur d'OpenTable VIP

   New York6 avis

   2.0

   Y est allé·e le il y a 2 jours

   1. Global 2
   2. Plats 5
   3. Service 2
   4. Atmosphère 5

   Our service was fair… considering the amount we spent … I expect better service. The whole experience just didn’t flow … we didn’t get oyster forks, side plates and extras ordered like sauces weren’t with the dinner. It was my bday so I got a dessert. We got menus for dessert but never were able to place an order because the waitress never came back so all 7 of us shared mine.
   

   Giancarlo'sA répondu aujourd'hui

   Thank you for sharing your experience with us. We sincerely apologize that the service did not meet your expectations, especially on such a special occasion. Your feedback is invaluable, and we will be addressing these concerns with our team to ensure better attention to detail and seamless service. We’d love to learn more about your experience. Please give the restaurant a call at (716) 650-5566 and ask for Paul. We truly appreciate your visit and hope to have the opportunity to serve you again soon!
   

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4. OT

   Utilisateur d'OpenTable

   New York2 avis

   5.0

   Y est allé·e le il y a 7 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Went for our Mom’s 90th birthday. The menu’s even had that printed on them. Nice touch. Our waitress, Skye did a tremendous job!
   

   Giancarlo'sA répondu il y a 2 jours

   We are so glad you celebrated your Mom’s 90th birthday at Giancarlo’s! We are thrilled that Skye made your night memorable. Can’t wait to have you back!
   

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5. OT

   Utilisateur d'OpenTable

   New York1 avis

   5.0

   Y est allé·e le il y a 7 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Excellent experience for a family dinner. Food was amazing and our server Frank was personable and knowledgable. Out of town family said they would drive back to Buffalo to go here again
   

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   Giancarlo'sA répondu il y a 4 jours

   We appreciate the review! We are glad that Frank was able to make your experience special and that everyone enjoyed their time. We look forward to serving you again soon!
   

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6. M

   Michelle

   New York1 avis

   4.0

   Y est allé·e le 6 mars 2025

   1. Global 4
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Celebrating our anniversary, was looking for a good restaurant. OMG, The food service everything was so amazing. This is the best meal we've ever eaten. We definitely be coming back.
   

   Giancarlo'sA répondu il y a 4 jours

   Thanks for the review, Michelle! We're thrilled to hear that you chose Giancarlo's to celebrate your anniversary! We are glad that you enjoyed everything. Can’t wait to have you back!
   

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7. M

   Marcellus

   New York7 avis

   5.0

   Y est allé·e le 4 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   My girlfriend and I were very happy with our dining experience. The entire hospitality team were wonderful and made my girlfriend’s birthday celebration special and memorable. We intend on coming back for another time and invite our friends to join us. Beautiful dining experience. Thanks
   

   Giancarlo'sA répondu le 6 mars 2025

   Hi Marcellus, we appreciate the feedback! We're thrilled to hear that you and your girlfriend had a wonderful dining experience at Giancarlo's. We're glad we could make your girlfriend's birthday celebration memorable. We look forward to serving you again soon. Thanks again for your kind words.
   

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8. D

   Debbie VIP

   New York44 avis

   5.0

   Y est allé·e le 2 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   We haven't been to this restaurant in a while and thought we would try it again. Wow! They really did a ton to this place! Looks beautiful and so well laid out! Dinner was awesome and we'll definitely be back. Great server and ambiance!~ Happening place!
   

   Giancarlo'sA répondu le 4 mars 2025

   Hello, Debbie! We are glad that you came back to Giancarlo’s! We are thrilled that you enjoyed your meal and the renovations. We look forward to welcoming you back soon!
   

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9. P

   Pauline VIP

   Floride22 avis

   3.0

   Y est allé·e le 28 février 2025

   1. Global 3
   2. Plats 2
   3. Service 5
   4. Atmosphère 5

   We came to Giancarlo’s with my family. In town to attend accepted students day at University of Buffalo. The oysters were great. The pizza was delicious. The Caesar Salad was one of the best we ever had. We ordered the 32 oz bone in ribeye to share for 4 of us. Cooked medium rare perfectly and sliced for us to share. The steak was $89 and for that money we were expecting a top quality steak. This steak was chewy and grisly. Our family had to spit out many pieces it was not able to be chewed. I am not one of those people to complain and send it back. We just quietly sent it back uneaten and I was so embarrassed. I had high expectations exotically for the cost. My son’s girlfriend had been here before and had filet and said it was the best steak she ever had So we will not come back. The service was impeccable and the Au gratin was delicious.
   

   Giancarlo'sA répondu le 4 mars 2025

   Thanks for visiting us, Pauline. We're happy to hear that you enjoyed our oysters, pizza, and caesar salad but very disappointed to hear about the ribeye. We take pride in our quality of steak so it is very disappointing to hear about your experience with our ribeye. We will review this with our head chef and suppliers to ensure we are only getting the best cuts available. We're glad to hear that you found our service impeccable and the au gratin delicious. We understand your disappointment and just sent you a gift to your phone in hopes that you'll reconsider returning in the future. We'd love to have you with us again. - Giancarlo's Management Team
   

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10. AK

    AngelaK

    New York1 avis

    5.0

    Y est allé·e le 28 février 2025

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 4

    Food and service was excellent. Was a tad dark where we were seated. Had to use phone light to read menu.
    

    Giancarlo'sA répondu le 6 mars 2025

    Thanks for the feedback, Angela! We're thrilled to hear that you enjoyed our food and service at Giancarlo's. We're sorry if the lighting was a bit low, I will definitely relay this to the rest of the team. We hope to see you soon!
    

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