Firebirds Wood Fired Grill - West Des Moines

Avis sur le restaurant Firebirds Wood Fired Grill - West Des Moines de personnes qui y ont mangé. Basés sur les notes récentes.

1. L

   Lisa VIP

   Wisconsin9 avis

   3.0

   Y est allé·e il y a 1 jour

   1. Global 3
   2. Plats 3
   3. Service 2
   4. Atmosphère 3

   The food quality is just ok. The service was slower than it should have been but not terrible. We had to flag down our server several times for things that should have come with the meal like ketchup with fries, bread for the table, and to refill our water glasses. We used to really enjoy this restaurant but it’s definitely declining in quality and not providing a good dining experience.
   

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2. D

   Denise

   Iowa1 avis

   3.0

   Y est allé·e le 8 mars 2025

   1. Global 3
   2. Plats 2
   3. Service 5
   4. Atmosphère 5

   I am not sure if had an off night or what but it was my 60th birthday and I just wanted the best ribeye made. Not sure what I got but it did not taste like any ribeye I have ever had. It was quite thin and lacked flavor. I was so disappointed and only ate 3 bites of it. Parm mashed and carrots were good. My daughter had surf and turf and her lobster was not cooked much at all. Now they did take care of making her a new lobster tail, and were very apologetic to her but by then we had been there so long that we felt bad for taking up the table space so she threw it in a to go box and we headed out. My friends who had filets said theirs were good and the choc cake I ordered for my birthday dessert was perfect. But the main reason I went there was for a steak that was not good at all.
   

   Firebirds Wood Fired Grill - West Des MoinesA répondu il y a 6 jours

   We appreciate you taking the time to share your experience, Denise. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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3. E

   Ed

   Iowa7 avis

   4.0

   Y est allé·e le 8 mars 2025

   1. Global 4
   2. Plats 4
   3. Service 4
   4. Atmosphère 4

   Very solid experience especially given it was a busy Friday night.
   

   Firebirds Wood Fired Grill - West Des MoinesA répondu il y a 6 jours

   Hi Ed, Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
   

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4. L

   Lu VIP

   Iowa35 avis

   5.0

   Y est allé·e le 7 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   The food was good and our server provided fantastic service.
   

   Firebirds Wood Fired Grill - West Des MoinesA répondu il y a 4 jours

   Hi Lu, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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5. m

   marg VIP

   Minneapolis13 avis

   5.0

   Y est allé·e le 7 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   Friendly & efficient service & lively ambience. Salmon was perfectly cooked. Would suggest additional NA beers - many of us dislike Athletic & only 1 choice is not customer friendly
   

   Firebirds Wood Fired Grill - West Des MoinesA répondu il y a 5 jours

   Hi Marg, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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6. D

   David

   Iowa1 avis

   4.0

   Y est allé·e le 1 mars 2025

   1. Global 4
   2. Plats 3
   3. Service 5
   4. Atmosphère 4

   Had a Lemon Drop cocktail 🍸. Was very good. We both ordered the Colorado Chicken Salad. We were both disappointed in the chicken. It seemed to have been cooked well before and just refrigated. Was tough to chew. Overall though the salad was delicious. Finished with a 5 Layer Lemon Cake.
   

   Firebirds Wood Fired Grill - West Des MoinesA répondu le 7 mars 2025

   Hi David, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon!
   

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7. J

   James

   Chicago1 avis

   5.0

   Y est allé·e le 24 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Great food and great service. A very atentative service from all the team members.
   

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8. D

   Dale

   Iowa2 avis

   5.0

   Y est allé·e le 23 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Great food and service. Staff very eager to please. Will definitely be back.
   

   Firebirds Wood Fired Grill - West Des MoinesA répondu le 28 février 2025

   Hi Dale, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

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9. J

   Joshua

   Iowa1 avis

   5.0

   Y est allé·e le 22 février 2025

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   Everything was great. Quick service and great food. Prices are higher than some places but worth it.
   

   Firebirds Wood Fired Grill - West Des MoinesA répondu le 28 février 2025

   Hi Joshua, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

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10. OT

    Utilisateur d'OpenTable

    Chicago1 avis

    5.0

    Y est allé·e le 22 février 2025

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5

    The server was very attentive and did great notifying the manager about my food allergy who then came to my table to follow up about it and ensure me the chefs knew. Great food and service thank you!
    

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