Earls Kitchen + Bar - Brentwood

Avis sur le restaurant Earls Kitchen + Bar - Brentwood de personnes qui y ont mangé. Basés sur les notes récentes.

1. z

   zureen

   Vancouver5 avis

   5.0

   Y est allé·e le il y a 2 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Everything was perfect. Took my family who was visiting and they loved it. Thank you.
   

   Earls Kitchen + Bar - BrentwoodA répondu il y a 1 jour

   Hi Zureen, I’m so happy to hear that everything was perfect and that your family enjoyed their visit! It means a lot to us that you chose Brentwood for a special time with your loved ones. Looking forward to hosting you soon for another wonderful dining experience! Cheers, Sofiia Mosalam Guest Experience Manager
   

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2. k

   kam

   Vancouver3 avis

   4.0

   Y est allé·e le il y a 3 jours

   1. Global 4
   2. Plats 4
   3. Service 3
   4. Atmosphère 4

   Food and ambience was great . It was a child's birthday, Birthday girl really enjoyed it
   

   Earls Kitchen + Bar - BrentwoodA répondu il y a 1 jour

   Hi Kam, I’m so glad to hear the food and ambiance were great, and that the birthday girl had a fantastic time! We love being a part of special moments like that and take pride to provide great service and food to our guests. Hope to see you all again soon to celebrate more happy occasions! Cheers, Sofiia Mosalam Guest Experience Manager
   

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3. T

   Terra VIP

   Vancouver7 avis

   5.0

   Y est allé·e le 9 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   I brought my dad to this location last year for his birthday and he enjoyed it so much that we came back this year. We even had the same server as last time. The service was top-notch and the server made my dad feel special for his birthday. He made my Dad’s day. The bite of Burnaby menu was great and all the food was amazing.
   

   Earls Kitchen + Bar - BrentwoodA répondu le 10 mars 2025

   Hi Terra, Thank you so much for your wonderful review! We’re so happy to hear that your dad’s birthday celebration with us was just as special this year as it was last year. It’s great to know that the service and food made such an impression, and we're thrilled to hear that your server helped make your dad feel extra special. We'll be sure to pass along your kind words to them! We're looking forward to welcoming you both back again soon for more great experiences. Thank you for making us a part of your celebration! Cheers, Sofiia Mosalam Guest Experience Manager
   

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4. OT

   Utilisateur d'OpenTable VIP

   Vancouver1 avis

   2.0

   Y est allé·e le 9 mars 2025

   1. Global 2
   2. Plats 2
   3. Service 2
   4. Atmosphère 3

   We waited 45 minutes for our food. When it arrived it was barely luke warm. Side salad had zero salad dressing
   

   Earls Kitchen + Bar - BrentwoodA répondu le 10 mars 2025

   Dear guest, Thank you for your feedback, and we sincerely apologize for the delays and the quality of your food. This is not the experience we aim to provide at Earls Brentwood. We understand your frustration with the wait and the issues with your food. We’ll address both concerns with our kitchen team to ensure that this doesn’t happen again. Your experience matters to us, and we’d love to have the opportunity to make it right. Please reach out to me directly by emailing me at sofiia.mosalam@earls.ca if you'd like to discuss further and I would love to compensate for your visit. Cheers, Sofiia Mosalam Guest Experience Manager
   

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5. S

   Sylvia

   Vancouver23 avis

   3.0

   Y est allé·e le 9 mars 2025

   1. Global 3
   2. Plats 3
   3. Service 3
   4. Atmosphère 3

   Overall food was fair and familiar but uninspired. Earls is Earls. Service was attentive at the beginning but then slowly waned as the afternoon progressed. A big-box restaurant chain that you can rely on for half-decent food and service. Side note: bathrooms are beautiful.
   

   Earls Kitchen + Bar - BrentwoodA répondu le 10 mars 2025

   Hi Sylvia, Thank you for your feedback! We appreciate you taking the time to share your experience with us. We're sorry to hear that the food and service didn't fully meet your expectations. At Earls Brentwood, we strive to deliver a consistently great experience, and we’ll be sure to address the areas where we fell short, particularly with the service during your visit. We hope to have the chance to win you back as our guest and redeem your experience. Kindly reach out to me at sofiia.mosalam@earls.ca Warm regards, Sofiia Mosalam Guest Experience Manager
   

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6. R

   Ruth

   Seattle3 avis

   5.0

   Y est allé·e le 9 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Love the ambiance at Earls Brentwood. Everyone is super friendly and the restaurant is super clean. Really like the decor and vibe of the place. Food was superb. The oysters were fresh and the rest of the food was so good. The calamari and burgers were perfectly cooked and delicious. Our waitress Hayley was fantastic. Five star service. She was efficient and friendly put us at ease and took great care of us. Really went out of her way to provide wonderful service. Thank you Hayley , and everyone else at Earls Brentwood. À special thank you to the kitchen staff who turn out such delicious food. We love Earls Brentwood. Next time we are going to try the brunch.
   

   Earls Kitchen + Bar - BrentwoodA répondu il y a 1 jour

   Hi Ruth, Thank you so much for the glowing review! I’m thrilled to hear that you enjoyed the ambiance, food, and service—especially Hayley! She’s an absolute star, and I’ll be sure to pass along your kind words to her and the kitchen staff. It’s so great to hear the oysters, calamari, and burgers hit the mark, too! Looking forward to having you back for brunch soon again! Cheers, Sofiia Mosalam Guest Experience Manager
   

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7. a

   alison VIP

   Vancouver29 avis

   5.0

   Y est allé·e le 9 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Beautiful new location! Great vibe sat in lounge part place was hoppin!
   

   Earls Kitchen + Bar - BrentwoodA répondu le 10 mars 2025

   Hi Alison, Thank you so much for this review! We are thrilled to hear that you had an excellent experience at our restaurant. Your positive feedback means the world to us and motivates our team to continue delivering exceptional service and quality. We look forward to welcoming you back soon for another wonderful dining experience! Cheers, Sofiia Mosalam Guest Experience Manager
   

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8. M

   Movy

   Vancouver10 avis

   5.0

   Y est allé·e le 9 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Service and food were excellent. We enjoyed our time there
   

   Earls Kitchen + Bar - BrentwoodA répondu le 10 mars 2025

   Hi Movy, Thank you so much for this review! We are thrilled to hear that you had an excellent experience at our restaurant. Your positive feedback means the world to us and motivates our team to continue delivering exceptional service and quality. We look forward to welcoming you back soon for another wonderful dining experience! Cheers, Sofiia Mosalam Guest Experience Manager
   

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9. M

   Mackenzie VIP

   Vancouver6 avis

   5.0

   Y est allé·e le 9 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Amazing experience! Adam & Matt were incredible! Can’t wait to come back
   

   Earls Kitchen + Bar - BrentwoodA répondu le 10 mars 2025

   Hi Mackenzie, Thank you so much for the amazing review! We're so happy to hear that Adam and Matt took such great care of you during your visit. We’ll be sure to pass along your kind words to them! We can’t wait to welcome you back for another fantastic experience. See you again soon! Cheers, Sofiia Mosalam Guest Experience Manager
   

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10. S

    Susan

    Vancouver9 avis

    4.0

    Y est allé·e le 8 mars 2025

    1. Global 4
    2. Plats 5
    3. Service 4
    4. Atmosphère 4

    Great selection on 3 Course lunch menu for Bite of Burnaby. Arrive early as popular items run out by noon.
    

    Earls Kitchen + Bar - BrentwoodA répondu il y a 1 jour

    Hi Susan, Thank you so much for this review! We are thrilled to hear that you had an excellent experience at our restaurant. Your positive feedback means the world to us and motivates our team to continue delivering exceptional service and quality. We look forward to welcoming you back soon for another wonderful dining experience! Cheers, Sofiia Mosalam Guest Experience Manager
    

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