Ducie Street Warehouse

2.9

2,9

611 avis

25 £ ou moins

Britannique Moderne

Effectuer une réservation

2 personnes

3 nov. 2024

19:00

Réservé 17 fois aujourd'hui

Animé
Idéal pour les groupes
Adapté aux occasions spéciales

Dine at Ducie Street. At Ducie Street Warehouse we have ‘Something For Everyone’. The restaurant space brings people together for an unpretentious, relaxed, and feel-good dining experience. Develop friendships, reconnect and meet over a plate of mouth-watering food. Enjoy views of Manchester’s canals and a summer BBQ on our terrace. Whether you want a few chilled drinks in our lounge or let your hair down at our Brunch parties, we have something for everyone.

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
25 £ ou moins
Cuisine(s)
Britannique Moderne, Européenne Moderne, Bar à cocktails
Heures d'ouverture
Brunch lun.–ven. 07:30–11:30 sam., dim. 08:30–16:00 Dîner mar.–ven. 12:00–21:00 sam., dim. 16:00–21:00 Bar lun. 12:00–21:00
Numéro de téléphone
0161 503 9460
Site internet
https://duciestreet.com/food-and-drink/
Moyens de paiement
American Express, Espèces non acceptées, Mastercard, Visa
Dress code
Tenue décontractée
Chef de cuisine
Andrew Green

Endroit
Ground Floor Ducie, Ducie Street Warehouse, M1 2TP Manchester, Greater Manchester
Quartier
Manchester
Parking details
Stationnement public
Public transit
Picadilly Station. <br />Underground car park, M1 2TP from £3.00
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Animation, Au comptoir, Bar/salon, Bière, Brunch le week-end, Chiens acceptés, Cocktails, Options sans gluten, Terrasse, Végane, Vin, Zone de fumage extérieur

Avis de 611 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

2.9

2,9 d'après les évaluations récentes

2,9Plats
3,1Service
3,6Atmosphère
3Rapport qualité-prix

Bruit • Dynamique

611 avis

P
Philippa
Manchester
3 avis
4.0
3 avis
Y est allé·e le 20 octobre 2024
1. Global 4
2. Plats 4
3. Service 2
4. Atmosphère 5
Food was good, service was really lacking. No one asked if we wanted more drinks when the wine had finished, had to ask to have our plates cleared once finished dining after waiting for over 10 mins, asked for the bill and still left our dessert plates in front of us, no offer of coffee etc. Would have shared this in person when paying but no wasn’t asked how our experience was just how we wanted to split the bill. Felt very much like the servers just wanted to get their shift over and done with. Overall just really poor which was a shame as food and setting was nice.
Ducie Street WarehouseA répondu le 25 octobre 2024
Thank you for your feedback Philippa. We’re pleased to hear you enjoyed the food and setting, but we sincerely apologise for the shortcomings in service during your visit. It's disappointing to know that our staff didn't provide the attentive service we strive for, particularly regarding drink refills and clearing your plates. Your experience is not reflective of our usual standards, and we will address these issues with our team to ensure we improve moving forward. We appreciate your comments and hope you might consider giving us another chance to provide a better experience in the future.
Cet avis est-il utile ?
M
Madelyn
Manchester
1 avis
3.0
1 avis
Y est allé·e le 7 octobre 2024
1. Global 3
2. Plats 2
3. Service 3
4. Atmosphère 4
Venue is lovely, we were sat in the restaurant near the back. Temperature, lighting and volume all at good levels!! Unfortunately the food was disappointing. Had the cauliflower starter - it was dry with a small amount of dried in sauce on the top. For £9 it was completely underwhelming. The halloumi fries came with very little dip although they were substantial but again for the price it felt like the quality could have been better. My friend and I both had plant burgers which were ok. Service was a little slow for a Monday night but it was ok. Overall it was quite an underwhelming experience and I wouldn’t eat there again. Maybe would just go for a drink next time.
Ducie Street WarehouseA répondu le 25 octobre 2024
Thank you Madelyn, for taking the time to share your feedback. We’re pleased to hear you enjoyed the venue's atmosphere, including the temperature, lighting, and volume. However, we sincerely apologise that the food did not meet your expectations. Your comments regarding the cauliflower starter and halloumi fries are valuable, and we will address these concerns with our kitchen team to ensure improvements. It’s disappointing to know that the overall experience felt underwhelming, and we truly regret that we missed the mark. We appreciate your understanding regarding the service speed and hope you'll consider returning for drinks in the future. We would love the opportunity to provide a better experience.
Cet avis est-il utile ?
E
Elle
Edimbourg
2 avis
2.0
2 avis
Y est allé·e le 7 octobre 2024
1. Global 2
2. Plats 1
3. Service 2
4. Atmosphère 2
Three of us booked for dinner, early on Monday evening. The restaurant was understandably quiet, which was fine, but we were really disappointed with the food. The cauliflower starter I ordered was really floury and the fish was mostly batter with very little fish. We had to ask for the chips to be replaced as they were cold. Service was OK - nothing special.
Ducie Street WarehouseA répondu le 25 octobre 2024
Thank you Elle for sharing your experience with us. While we're glad you chose to dine with us, we sincerely apologise that your meal didn’t meet your expectations. Your feedback about the cauliflower starter and the fish is concerning, and we will certainly address this with our kitchen team to ensure improvements are made. We’re also sorry to hear that the chips were cold and that the service didn’t stand out during your visit. We strive to provide a high-quality experience, and it's disappointing to learn that we fell short. We appreciate your feedback and hope you might consider giving us another chance in the future
Cet avis est-il utile ?
B
Barry
Londres
3 avis
2.0
3 avis
Y est allé·e le 5 octobre 2024
1. Global 2
2. Plats 3
3. Service 3
4. Atmosphère 4
Very disappointed The staff need to smile and be welcoming!!! No interaction at all!!! Food average Used to be a lot more accommodating. Train your staff please as it’s great to feel relaxed when out.
Ducie Street WarehouseA répondu le 9 octobre 2024
We're truly sorry to hear about your disappointing experience. We appreciate your feedback regarding our staff’s demeanor and the quality of the food. Creating a welcoming atmosphere is important to us, and we’ll address this with our team to ensure improvements. Thank you for bringing this to our attention, and we hope to have the chance to provide you with a better experience in the future
Cet avis est-il utile ?
M
Megan
Edimbourg
3 avis
1.0
3 avis
Y est allé·e le 29 septembre 2024
1. Global 1
2. Plats 1
3. Service 2
4. Atmosphère 4
The Sunday Roasts here USED to be excellent. Sadly they are now awful. Choice only of chicken or beef - with beef having already run out when we arrived. The chicken was very tough and dry, cabbage was burnt and other veg was cold. Small veg portions + Minimal gravy. The decor remains excellent and the staff were nice - but I'd recommend going there for drinks/ cocktails ans not food.
Ducie Street WarehouseA répondu le 1 octobre 2024
Thank you for your feedback. We’re sorry to hear that your recent experience with our Sunday roasts didn’t live up to the standards you previously enjoyed. We recently brought back our Sunday roasts after some time, and while we’re excited to offer them again, it seems we fell short on several aspects during your visit. We’ll be addressing the issues with the roast quality, portion sizes, and the availability of options, as this is certainly not the experience we aim to provide. We're glad you appreciated the decor and our team, but we’d love the chance to improve on the food side as well. Thank you again for your honesty, and we hope to welcome you back for a much better experience in the future
Cet avis est-il utile ?
J
Jayne
Lancashire
5 avis
VIP
1.0
5 avis
Y est allé·e le 29 septembre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Sunday lunch was extremely disappointing. Went here after it won an award for best Sunday lunch but can categorically say it was the worst. Clearly reheated, soggy roast potato’s and rude staff.
Ducie Street WarehouseA répondu le 1 octobre 2024
Thank you for sharing your feedback Jayne. I'm really sorry to hear that your Sunday lunch didn’t live up to your expectations, especially after hearing about the award. This past weekend marked the return of our Sunday roasts after some time, and it seems we missed the mark on your visit. Reheated, soggy potatoes and any form of rude service are definitely not what we strive for, and I’ll be addressing both of these issues with our kitchen and front-of-house teams. We truly appreciate your honesty and hope you’ll consider giving us another chance in the future to deliver a much better experience.
Cet avis est-il utile ?
H
Holly
Manchester
1 avis
1.0
1 avis
Y est allé·e le 29 septembre 2024
1. Global 1
2. Plats 1
3. Service 2
4. Atmosphère 2
Came for a roast at the weekend and was really disappointed. Firstly all three roasts came out cold so they swapped them out for us. Then when they came back warmer everything was so bland, the chicken was really overcooked and dry at the same time as being very pale which was odd and everything else was pretty tasteless and didn't have any seasoning particularly the cabbage and soggy roast potatoes. It was reminiscent to bad school dinners to be honest. Came here for a roast last year and it was really great so don't know what has happened. Felt like a complete waste of money which is so frustrating when it's not cheap to eat out - £100 for three of us without any alcohol. There are many other places in town to get a roast for a similar price but 10x the quality. The staff overall all seemed a bit miserable - can't blame them to be honest!
Ducie Street WarehouseA répondu le 1 octobre 2024
Thank you for sharing your experience with us Holly. We're truly sorry to hear that your roast didn't meet expectations, especially given that you enjoyed it last year. This past weekend was our first time bringing roasts back after a break, and while we're excited to offer them again, it seems we missed the mark on your visit. We take your feedback seriously, and we'll be reviewing both the preparation and seasoning to ensure this doesn't happen again. Regarding the service, we want all our guests to feel welcome, and we'll address this with our team as well. We understand your frustration, and we hope you’ll consider giving us another chance to make it right
Cet avis est-il utile ?
S
Simon
Cheshire
10 avis
1.0
10 avis
Y est allé·e le 29 septembre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 3
£23.50 for a roast beef dinner is expensive. What made it worse was that it was served not much higher than room temperature. After our complaining they brought new meals which were hotter but fairly tasteless. The cauliflower cheese was simply cauliflower with grated, melted cheese and no sauce whatsoever. Simply awful.
Ducie Street WarehouseA répondu le 1 octobre 2024
Thank you for taking the time to share your experience Simon. We're truly sorry that your roast beef dinner didn’t meet expectations, especially given the price. This past weekend marked the return of our Sunday roasts, and it seems we missed the mark with both temperature and taste during your visit. The issue with the cauliflower cheese and the overall lack of flavor is not what we strive for, and we’ll be addressing this with our kitchen team to ensure improvements are made. We understand your disappointment and appreciate your feedback. We hope you’ll consider giving us another chance in the future.
Cet avis est-il utile ?
R
Ravinder
Londres
1 avis
1.0
1 avis
Y est allé·e le 22 septembre 2024
1. Global 1
2. Plats 1
3. Service 3
4. Atmosphère 2
I went last year and it was so good, that I booked a table before the match. Sadly it was nothing like last time. The menu was very limited no roast (the high light of last year) I selected a roll and had to send it back as the bread was stale only to be told that I would have to pay!!. Luckily the manager came over and fixed this issue as time was short before the kick off I had make do with plate of chips, after the long journey from London
Ducie Street WarehouseA répondu le 25 septembre 2024
Thank you for sharing your experience with us. I'm very sorry to hear that your recent visit didn't live up to your expectations, especially after such a positive experience last year. We strive to provide a consistent and enjoyable dining experience, and it’s clear we fell short this time. I apologize for the issues you encountered with the menu and the stale bread. I’m glad our manager was able to address the situation, but I understand how disappointing it must have been to settle for chips, especially after your long journey from London. Your feedback is invaluable, and we will use it to improve. We hope to have the opportunity to welcome you back for a better experience in the future.
Cet avis est-il utile ?
S
Sally
Londres
12 avis
1.0
12 avis
Y est allé·e le 15 septembre 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 1
We arrived at the time booked for brunch and were shown to a table but given only the drinks menu. It took ages to attract a waiter’s attention to get food menus and when one came he said there would be a BIG delay in getting food because they had been very busy ( the restaurant did not look particularly full - there were a number of empty tables). None of the serving staff seemed remotely interested in serving us so we ended up leaving and going elsewhere. The staff didn’t seem bothered at our departure and may not even have noticed it. A disappointing experience.
Ducie Street WarehouseA répondu le 20 septembre 2024
Thank you Sally for your feedback. We're sorry to hear about the delays and lack of attentiveness during your visit. This is not the level of service we strive for, and we will be investigating this matter with our team. We take your feedback on board and will make improvements to ensure this doesn’t happen again. We hope you’ll give us another chance to provide a better experience in the future. DSW Management
Cet avis est-il utile ?

FAQ

Le restaurant Ducie Street Warehouse est noté 2,9 étoiles par 611 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

3 nov. 2024

19:00

Réservé 17 fois aujourd'hui

Ground Floor Ducie, Ducie Street Warehouse, M1 2TP Manchester, Greater Manchester

Salles

Informations supplémentaires

Quartier
Manchester
Heures d'ouverture
Brunch lun.–ven. 07:30–11:30 sam., dim. 08:30–16:00 Dîner mar.–ven. 12:00–21:00 sam., dim. 16:00–21:00 Bar lun. 12:00–21:00
Prix
25 £ ou moins
Cuisine(s)
Britannique Moderne, Européenne Moderne, Bar à cocktails
Atmosphère
Décontracté
Dress code
Tenue décontractée
Parking details
Stationnement public
Public transit
Picadilly Station. Underground car park, M1 2TP from £3.00
Moyens de paiement
American Express, Espèces non acceptées, Mastercard, Visa
Chef de cuisine
Andrew Green
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Animation, Au comptoir, Bar/salon, Bière, Brunch le week-end, Chiens acceptés, Cocktails, Options sans gluten, Terrasse, Végane, Vin, Zone de fumage extérieur

Site internet
https://duciestreet.com/food-and-drink/
Numéro de téléphone
0161 503 9460

Ducie Street Warehouse

Effectuer une réservation

Salles

Informations supplémentaires

Menu

Avis de 611 client·e·s

Évaluation globale (notes et avis)

FAQ

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Salles

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