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Carluccio's - St Pancras, London, England

Carluccio's - St Pancras

3.7
3,7
951 avis
De 26 £ à 40 £
Italienne

Effectuer une réservation

2 personnes
19:00
Réservé 15 fois aujourd'hui
Des expériences sont disponibles.
  • Options végétariennes
  • Idéal pour les groupes
  • Charmant
Here at Carluccio's, we’ve always been true to our Italian heritage and what food really means to us. The best ingredients, from the best regions, cooked with love.

We are located upstairs in the Grand Terrace of St Pancras International Rail Station. We are just next to the ‘Meeting Place’ – commonly known as The Lovers Statue.

We’re open for breakfast, lunch, and dinner Monday to Sunday. Our menu caters to vegetarians/vegans and those who are following a gluten-free diet.

Salles

Informations supplémentaires

  • Atmosphère
    Élégant mais décontracté
  • Prix
    De 26 £ à 40 £
  • Cuisine(s)
    Italienne
  • Heures d'ouverture
    Tous les jours 07:30–23:00 dim. 09:00–22:00
  • Numéro de téléphone
    020 3906 2097
  • Moyens de paiement
    Mastercard, Visa
  • Dress code
    Tenue d'affaires décontractée

Expériences

  • Christmas Menu

    24,95 £GB - 29,95 £GB par personne

    13 nov. 2024 - 31 déc. 2024
    Gather your loved ones for an indulgent celebration with our Festive Menu, enjoy 2 courses for £24.95 per person, and 3 courses for £29.95 per person. Our Christmas menu available from 13th November – 31st December 2024.
    Christmas Menu photo
  • Christmas Menu (Groups 6+ guests)

    10,00 £GB par personne

    Prépayé

    13 nov. 2024 - 31 déc. 2024
    Gather your loved ones for an indulgent celebration with our Festive Menu, enjoy 2 courses for £24.95 per person, and 3 courses for £29.95 per person. Our Christmas menu available from 13th November – 31st December 2024. Terms & condition’s: By booking this experience, a £10pp non-refundable deposit applies for tables of 6 diners or more. This deposit will be deducted from your total bill.
    Christmas Menu (Groups 6+ guests) photo

Avis de 951 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.7
3,7 d'après les évaluations récentes
  • 3,7Plats
  • 3,7Service
  • 3,6Atmosphère
  • 3,6Rapport qualité-prix

BruitDynamique

Apprécié pour

  • North London

    Options sans gluten

  • North London

    Italienne

951 avis
  1. lesley

    Londres

    3 avis

    5.0

    3 avis

    Y est allé·e le il y a 2 jours

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 4
    Colleagues there are very attentive and service was quick

    Cet avis est-il utile ?

  2. LynneW

    Londres

    1 avis

    3.0

    1 avis

    Y est allé·e le il y a 5 jours

    1. Global 3
    2. Plats 3
    3. Service 1
    4. Atmosphère 3
    Incorrect order taken, (table of 10) had to wait for correct ones to arrive. Had to ask for sauces and again waited ages for them to arrive, meals nearly eaten by the time they did . Not enough staff for the amount of customers. Very disappointed.

    Cet avis est-il utile ?

  3. Caroline

    Londres

    11 avis

    1.0

    11 avis

    Y est allé·e le il y a 6 jours

    1. Global 1
    2. Plats 2
    3. Service 1
    4. Atmosphère 1
    Disappointing Birthday Experience at Carluccio’s - St Pancras We recently visited Carluccio’s at St Pancras to celebrate a special birthday, and unfortunately, the experience was underwhelming. I had booked a table for seven on Saturday, November 9, 2024, at 6:00 pm (Reservation #27927), expecting the attentive service and ambiance we’d previously enjoyed at Carluccio’s. However, there were several issues that left us disappointed. Firstly, the bathroom situation was unacceptable. With only two toilets available, one was out of order, and the other was dirty, with piles of rubbish, including dirty nappies and sanitary towels, scattered on the floor. This led to a long queue, which was frustrating and impacted the overall atmosphere of the evening. Service was also lacking. Staff repeatedly got our orders wrong, adding delays and confusion to the meal. As this was a birthday celebration, I had called ahead to arrange a surprise for the birthday girl with dessert. When we arrived, they mentioned this surprise openly in front of her, which ruined the effect I had carefully planned. On top of this, I had expected some small effort to make the birthday celebration feel special, as I’ve seen done at other Carluccio’s locations. Instead, they simply brought out dessert and sang “Happy Birthday” without any decorations or extra touches. Overall, the experience fell short of the standard we had expected. With poor bathroom facilities, inattentive service, and a missed opportunity to make a birthday feel special, this visit was quite disappointing. I hope Carluccio’s considers improving both the cleanliness and customer service at this location.

    Cet avis est-il utile ?

  4. Sarah

    Londres

    3 avis

    5.0

    3 avis

    Y est allé·e le 2 novembre 2024

    1. Global 5
    2. Plats 4
    3. Service 4
    4. Atmosphère 4
    Food was lovely and staff friendly and professional

    Cet avis est-il utile ?

  5. Paul

    Londres

    1 avis

    4.0

    1 avis

    Y est allé·e le 31 octobre 2024

    1. Global 4
    2. Plats 4
    3. Service 4
    4. Atmosphère 5
    Venue is great. Food and service would describe as decent but not amazing

    Cet avis est-il utile ?

  6. Kevan

    Londres

    18 avis

    4.0

    18 avis

    Y est allé·e le 30 octobre 2024

    1. Global 4
    2. Plats 4
    3. Service 4
    4. Atmosphère 4
    We were seated inside as it was a bit too cold outside. My bruschetta was very good, as was my companions mixed mettse , my mushroom risotto was very good as was my companions sage and ricotta pasta. We had Pinot Grigio by the glass and a bottle of Italian Merlot. Service was steady, but acceptable. Overall a very pleasant meal.

    Cet avis est-il utile ?

  7. Tom

    Londres

    1 avis

    2.0

    1 avis

    Y est allé·e le 30 octobre 2024

    1. Global 2
    2. Plats 3
    3. Service 1
    4. Atmosphère 3
    Service was poor from start. Server was reluctant to engage and surly. Italian restaurant that's 'not doing pizzas today' without any indication of why after we sat looking at a menu for 15 mins. When challenged as to why another diner had a pizza 'must be last one then' isn't the answer you need to hear. It's the huffing while re-choosing the meal choices what got me. VERY POOR SERVICE

    Cet avis est-il utile ?

  8. CAROLINE

    Yorkshire

    6 avis

    VIP
    5.0

    6 avis

    Y est allé·e le 17 octobre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Excellent food with excellent service. The manageress was especially helpful

    Cet avis est-il utile ?

  9. Marcelo

    New York

    7 avis

    5.0

    7 avis

    Y est allé·e le 15 octobre 2024

    1. Global 5
    2. Plats 4
    3. Service 5
    4. Atmosphère 5
    It’s a good experience overall. The champagne was super cold and the service was impeccable. I found the food portions decent for the set menu price. And the brownie was also good for desert. The brusqueta was good and tasty but served on a slice of sourdough bread didn’t work for me. A

    Cet avis est-il utile ?

  10. Ann

    Londres

    1 avis

    2.0

    1 avis

    Y est allé·e le 12 octobre 2024

    1. Global 2
    2. Plats 2
    3. Service 1
    4. Atmosphère 3
    Unfortunately this was a disappointing experience at a restaurant we normally eat at for a weekday lunch, when it is always good. This was a Saturday evening, and we had to ask for a waiter more than once, as no one came to offer drinks. Our drinks arrived after 40 minutes. We had asked for wine and water, and only wine arrived – we had to ask for the water. I had to send my main course back twice as it was not hot, and then I asked for a different dish - which did arrive promptly and was very good. My friend was happy with his food. I was not paying, but if I had been, I’m afraid I would have removed the service from the bill. Such a shame, as this is normally a good branch of Carluccio's!

    Cet avis est-il utile ?

FAQ

Le restaurant Carluccio's - St Pancras est noté 3,7 étoiles par 951 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes
19:00
Réservé 15 fois aujourd'hui
Des expériences sont disponibles.
Google Map pour Carluccio's - St Pancras

First Floor, St Pancras International Station, Pancras Road, N1C 4QL London, England

Salles

Informations supplémentaires

  • Quartier
    Cross Kings
  • Heures d'ouverture
    Tous les jours 07:30–23:00 dim. 09:00–22:00
  • Prix
    De 26 £ à 40 £
  • Cuisine(s)
    Italienne
  • Atmosphère
    Élégant mais décontracté
  • Dress code
    Tenue d'affaires décontractée
  • Parking details
    Aucun
  • Moyens de paiement
    Mastercard, Visa
  • Renseignements supplémentaires :
    Bière, Café, Vin
  • Politique de confidentialité
  • Conditions d'utilisation
  • Mentions légales
  • Témoins et publicité ciblée par centres d’intérêt
  • Préférences en matière de cookies
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