Carluccio's - Marriott Heathrow

3.6

3,6

194 avis

De 26 £ à 40 £

Italienne

Effectuer une réservation

2 personnes

27 déc. 2024

19:00

Réservé 1 fois aujourd'hui

Idéal pour les groupes
Adapté aux repas d'affaires
La perle du quartier

Enjoy classic Italian specialties at Carluccio's. Ideally located near Heathrow Airport, our signature restaurant serves prime cuts of steak, inventive pastas and a selection of on-the-go options like sandwiches and pastries.

Informations supplémentaires

Atmosphère
Décontracté
Prix
De 26 £ à 40 £
Cuisine(s)
Italienne
Heures d'ouverture
Déjeuner Quotidiennement 06:00–10:00 diner Quotidiennement 11:00–17:00 Souper Quotidiennement 17:00–22:30
Numéro de téléphone
020 8990 1100
Site internet
https://www.marriott.com/hotels/hotel-information/restaurant/lhrhr-london-heathrow-marriott-hotel/
Moyens de paiement
American Express, Mastercard, Visa
Dress code
Tenue décontractée
Service traiteur
Contact: heathrow.meetings@marriott.com for more information
Installations pour l'événement privé
Contact: heathrow.meetings@marriott.com for more information

Endroit
London Heathrow Marriott Hotel Harlington, Bath Rd, UB3 5AN London, Greater London
Quartier
Heathrow
Parking details
Hotel Parking is subject to availability and extra charges.
Public transit
New Road Harlington (Stop D) serving the following buses:81, 105, 111, 222, 278, 285, 425, 555, N9 & N140
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Café, Cocktails, Fin de soirée, Options sans gluten, Vin, Zone de fumage extérieur

Avis de 194 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.6

3,6 d'après les évaluations récentes

3,7Plats
3,6Service
3,8Atmosphère
3,4Rapport qualité-prix

Bruit • Dynamique

194 avis

A
Averee
VIP
Londres
16 avis
2.0
16 avis
Y est allé·e le il y a 4 jours
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 4
We stayed at the hotel and had dinner and breakfast at Carluccio's. We had paid extra for a kids eat free + breakfast included package. When we checked in to the hotel and we asked to ensure we understood how it how worked and were told it is quite easy, they have the room number and it is all done automatically. When we arrived we mentioned the package we booked, just in case to ensure all was smooth. It was not. The people at the restaurant went to check with the front desk that this was indeed the case. We ordered, all good. Food came quickly. The calamari was deeply disappointing and lacked in flavour. The lasagna tasted like it was a frozen meal from a super market. The ravioli was delicious and the fish and chips were also incredible. Fast forward to the bill. Kids meals were on the bill. We again had to ask about the kids eat free, they again had to go through the process of verifying and checking we really had paid for this package before another bill was produced and we paid. Then to breakfast. We went through this process all over again. Mentioning when we arrived we had booked a breakfast included package, asked to ensure we knew if we could order off the menu or if it was the buffet only. Ordered the egg white omelette. The egg white was runny, to the point I did not feel safe eating it, it was that undercooked. Ordered hot chocolates for the kids, which were served so hot I had to get milk to cool them down. The cup was hot to the touch. Otherwise, decent spread available as part of the buffet. Eggs royale, ordered off the menu was good. We again asked about breakfast being included in the package we booked, and we were not sure if the drinks we ordered were or were not included. Sat there for 10 minutes while they talked to the manager + front desk. Told to sign bill for the full amount and when we checked out it would be properly reflected. Manager apologised and offered us coffee. Frustrating experience with mediocre food.
Cet avis est-il utile ?
D
Diana
Londres
1 avis
5.0
1 avis
Y est allé·e le 5 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Amazing experience at Carluccio’s for my daughters birthday. Friendly staff really helped me to arrange a special table and they were really attentive to our needs . Food was delicious and will definitely come back
Carluccio's - Marriott HeathrowA répondu le 3 décembre 2024
Dear Diana, Thank you very much for your wonderful review. I'm so pleased you enjoyed your dining experience at Carluccio's due to good quality food and friendly service. I look forward to welcome you back. Many thanks, Julian Thanasi
Cet avis est-il utile ?
D
Denise
Las Vegas
1 avis
2.0
1 avis
Y est allé·e le 29 septembre 2024
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 2
Uninterested waiter. Line and soda came as a bottle of soda water with a slice of lime as opposed to lime cordial and soda from the pump - lost in translation. My families pizzas were good but my lasagne - think cheap ready meal over cooked in oven. Manager did remove from bill which was appreciated.
Carluccio's - Marriott HeathrowA répondu le 3 décembre 2024
Hi Denise, Thank you for taking the time to let us know about your experience and sharing your feedback. Providing the highest level of hospitality is our number one priority and I sincerely apologise for failing to meet your expectations. I have shared your feedback with the team to ensure the necessary guidelines are in place and reviewed to prevent such inconveniences from occurring in the future. I hope you would give us a second chance to serve you better on your next visit. Kind Regards, Julian Thanasi
Cet avis est-il utile ?
K
Katie
Londres
1 avis
2.0
1 avis
Y est allé·e le 27 septembre 2024
1. Global 2
2. Plats 3
3. Service 2
4. Atmosphère 2
Service was poor. In busy times staff were unable to cope. The wrong dessert was provided. Had to wait a while for the bill. Party table behind was loud and other customers were waiting a while for service/to order. Food was average, with garlic bread overly buttered.
Cet avis est-il utile ?
CJ
CraigJ
VIP
Glasgow
6 avis
2.0
6 avis
Y est allé·e le 9 août 2024
1. Global 2
2. Plats 3
3. Service 1
4. Atmosphère 4
The service was ridiculously slow. Took 15 mins to bring our waters to the table then it just snowballed fro there. I had to go to the bar myself to get a refill on water. The food was very nice.
Cet avis est-il utile ?
C
Charlotte75
Orlando
4 avis
5.0
4 avis
Y est allé·e le 24 juillet 2024
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 5
M husband has steak with a mushroom sauce. He said it was excellent. I had the beef ragout pasta, was tasty but could have done with being a bit hotter though
Cet avis est-il utile ?
AN
AndrewN
Londres
2 avis
1.0
2 avis
Y est allé·e le 19 juillet 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 4
We were not given a pzza menu upon arrival. We ordered from the main menu; the food arrived 50 minutes after ordering. It was cold and had to be sent back. We could see that the restaurant was badly managed and disorganised with no effective guidance being given to staff. When we eventually got our food it was good. It then took too long to get our bill. Overall the experience was poor. This could all be remedied by having an effective manager in place to coordinate between front and back of house
Cet avis est-il utile ?
CB
CazB
Oxford
7 avis
4.0
7 avis
Y est allé·e le 11 juillet 2024
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 4
The tables are well layed out. We were seated at a round table for 2. It was light and airy. The staff were attentive and helpful. Also, Professional and courteous. We were impressed. The food was excellent; tasty, hot and we didn’t have to wait too long. Portions could have been a little bigger and the staff did seem to wander off when we tried to get their attention a couple of times. But apart from that it was a very enjoyable evening and we will recommend Carluccio’s at Marriot Heathrow to our friends.
Cet avis est-il utile ?
RL
RayL
VIP
Washington
10 avis
5.0
10 avis
Y est allé·e le 10 juillet 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
We had an early lunch, everyone was awesome. They went above and beyond to make sure we had a great meal. The lasagna was delicious and the rib eye was cooked and seasoned to perfection.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Las Vegas
1 avis
3.0
1 avis
Y est allé·e le 8 juillet 2024
1. Global 3
2. Plats 5
3. Service 2
4. Atmosphère 3
food was delicious but the waiter was really quite sullen and when we tried to talk to him he wasn’t interested and then u get charged a service fee automatically when his service was not good. excellent food though
Cet avis est-il utile ?

FAQ

Le restaurant Carluccio's - Marriott Heathrow est noté 3,6 étoiles par 194 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

27 déc. 2024

19:00

Réservé 1 fois aujourd'hui

Google Map pour Carluccio's - Marriott Heathrow

London Heathrow Marriott Hotel Harlington, Bath Rd, UB3 5AN London, Greater London

Informations supplémentaires

Quartier
Heathrow
Heures d'ouverture
Déjeuner Quotidiennement 06:00–10:00 diner Quotidiennement 11:00–17:00 Souper Quotidiennement 17:00–22:30
Prix
De 26 £ à 40 £
Cuisine(s)
Italienne
Atmosphère
Décontracté
Dress code
Tenue décontractée
Parking details
Hotel Parking is subject to availability and extra charges.
Public transit
New Road Harlington (Stop D) serving the following buses:81, 105, 111, 222, 278, 285, 425, 555, N9 & N140
Moyens de paiement
American Express, Mastercard, Visa
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Café, Cocktails, Fin de soirée, Options sans gluten, Vin, Zone de fumage extérieur

Site internet
https://www.marriott.com/hotels/hotel-information/restaurant/lhrhr-london-heathrow-marriott-hotel/
Numéro de téléphone
020 8990 1100
Service traiteur
Contact: heathrow.meetings@marriott.com for more information
Installations pour l'événement privé
Contact: heathrow.meetings@marriott.com for more information

Carluccio's - Marriott Heathrow

Effectuer une réservation

Informations supplémentaires

Menu

Avis de 194 client·e·s

Évaluation globale (notes et avis)

FAQ

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