Butterflies Bar & Kitchen

4.8

4,8

1358 avis

25 £ ou moins

Grillade

Effectuer une réservation

2 personnes

9 nov. 2024

19:00

Réservé 18 fois aujourd'hui

Adapté aux occasions spéciales
La perle du quartier
Charmant

Multi-award winning restaurant situated in the heart of the World Heritage Town of Blaenavon.
Originally built in 1832 as the Cross Keys Hotel we have been serving the locals of Blaenavon and beyond for almost 200 years.

We are well known across South Wales for our award winning steaks and hearty portions

Voice awards - Best chef 2018
Voice awards - Best Sunday lunch 2019
Voice awards - Best steaks 2019
Welsh hospitality awards - Best Welsh restaurant 2021
Welsh restaurant awards - Best in South Wales 2023
Best commercial garden - 9 consecutive years

Informations supplémentaires

Atmosphère
Décontracté
Prix
25 £ ou moins
Cuisine(s)
Grillade, Pub Gastronomique, Britannique
Heures d'ouverture
Repas du midi dim 12:30–16:00 Souper mar–sam 17:00–21:00
Numéro de téléphone
01495 791044
Site internet
https://butterfliesblaenavon.com/
Moyens de paiement
American Express, Mastercard, Visa
Dress code
Tenue de VIlle
Chef de cuisine
Dayne Watkins

Endroit
31/33 Queen Street, NP4 9PN Pontypool, Gwent
Quartier
Pontypool
Parking details
Stationnement municipal
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Avec vue, Bar complet, Bar/salon, Bière, Brasero extérieur, Brasserie en plein air, Cacher, Cheminée intérieure, Chiens acceptés, Cocktails, Fin de soirée, Non-fumeur, Options sans gluten, Terrasse, Terrasse, Végane, Vin

Avis de 1 358 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.8

4,8 d'après les évaluations récentes

4,9Plats
4,8Service
4,8Atmosphère
4,7Rapport qualité-prix

Bruit • Dynamique

Apprécié pour

Galles du Sud
Meilleur toutes catégories confondues
Galles du Sud
Meilleure cuisine
Galles du Sud
Meilleur service
Galles du Sud
Meilleure atmosphère
Galles du Sud
Meilleur rapport qualité prix
Galles du Sud
Tendance
Galles du Sud
La perle du quartier
Galles du Sud
Romantique
Galles du Sud
Adapté aux occasions spéciales
Galles du Sud
Les plus réservés

1 358 avis

M
Martygillcol
Cheshire
6 avis
5.0
6 avis
Y est allé·e le il y a 4 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 4
Beautiful food and great service, again, combine to give an excellent experience. The steak, we had several cuts, was all amazing.
Cet avis est-il utile ?
P
Peter
Galles du Sud
1 avis
5.0
1 avis
Y est allé·e le il y a 6 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Amazing food, beautiful environment, attentive service and great value
Cet avis est-il utile ?
J
Jay
Galles du Sud
1 avis
2.0
1 avis
Y est allé·e le il y a 7 jours
1. Global 2
2. Plats 3
3. Service 1
4. Atmosphère 4
Having previously been once before we were looking forward to our meal. Unfortunately this experience was seriously lacking. The food was good, although the T-bone steak was pretty chewy, but the service was abysmal. When the food arrived we were given the smallest portion of chips to share between 3 people. When we asked they said that if we needed any more they’d be able to get us some more. We had also finished our drinks by this point. We asked if we could get more drinks and were told they would get someone to come and take our order. That person never arrived. For 20 minutes we tried to get somebodies attention for drinks and for some more chips. 3 times we managed to catch someone’s eye and they ducked their head and pretended they hadn’t seen us and walked in the opposite direction. In the end we gave up. At no point did any body approach the table to ask how the food was or to see if we wanted drinks. When we had almost finished our meal, the person who had originally brought the food asked if we wanted more chips. When we brought this up while settling the bill the response was ‘We’re really sorry, but we’re a bit short staffed tonight.’ I saw somewhere that anything someone says before the word ‘but’ doesn’t mean anything and that’s how it felt. I’m sorry Butterflies but you charge too much for this to be an acceptable excuse. If you want to charge the prices you do, you should be able to provide the service to match. Really disappointed
Butterflies Bar & KitchenA répondu il y a 4 jours
Thank you for your review Jay, We apologise you felt the service was below our usual high standards. Unfortunately we were short staffed due to two staff members calling in late with a sickness bug, this placed added pressure on the rest of the team. Nobody was able to cover them at short notice. On reviewing our CCTV we can see that you had a check back as one of the party asked if the burger was supposed to have two burger patties, the waitress checked and she explained that the burger patties are usually 4oz but the butcher had sent us 8oz patties instead. She also asked at this point if she could get you anything else? This was your opportunity to share any other issues with the food. We hope this hasn’t deterred you from visiting again in the future. Regards, Dayne Watkins
Cet avis est-il utile ?
J
Jessica
Galles du Sud
1 avis
5.0
1 avis
Y est allé·e le 1 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 4
My family and I enjoy coming here very much. Food is perfect maybe a little too much if that is possible. Service is always outstanding, can't do enough for you. Thoroughly recommend!
Cet avis est-il utile ?
A
Andrew
Galles du Sud
1 avis
5.0
1 avis
Y est allé·e le 31 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
First time visiting Butterflies. Had heard so much about it and was not disappointed. From the moment we entered the building we were looked after so well. Nothing was too much trouble The food was stunning. A chateaubriand to share with wonderful sides. Decent wine to go with it Dessert was also delicious Will be back If you get a chance to go make sure you do.
Cet avis est-il utile ?
G
Gabrielle
Londres
1 avis
5.0
1 avis
Y est allé·e le 29 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Absolutely stunning food as usual, lovely relaxed atmosphere and very attentive staff, what more could you ask
Cet avis est-il utile ?
T
Tia
Londres
1 avis
5.0
1 avis
Y est allé·e le 25 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
This was one of the most amazing meals I’ve had in my life! We had the signature steak experience and oh my goodness, it was incredible. The meat was cooked beautifully and the sides and sauces complimented so well. The decor and the ambience was relaxing and autumnal, and the staff were so friendly and attentive, will definitely be visiting again!
Cet avis est-il utile ?
D
Dawn
Londres
3 avis
5.0
3 avis
Y est allé·e le 24 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Always a lovely meal here. I had an amazing burger this time. Never fail to enjoy the food and the atmosphere.
Cet avis est-il utile ?
J
Jason
Galles du Sud
2 avis
5.0
2 avis
Y est allé·e le 22 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Absolutely amazing food,6 of us had main and dessert and it was faultless.Lovely atmosphere,friendly staff 10/10,will be booking up again very soon.
Cet avis est-il utile ?
B
Beth
Galles du Sud
4 avis
5.0
4 avis
Y est allé·e le 19 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Third time coming here and food is exceptional every time! We bring new guests each time because we want to show everyone how excellent it is! We’ve always had steak but tried the trio of beef and a burger this time, all just as tasty! Also accommodated my friend who is gluten and dairy free - she said she has never had such great food suited to her needs! Excellent service as always too! ☺️
Cet avis est-il utile ?

FAQ

Le restaurant Butterflies Bar & Kitchen est noté 4,8 étoiles par 1358 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

9 nov. 2024

19:00

Réservé 18 fois aujourd'hui

Google Map pour Butterflies Bar & Kitchen

31/33 Queen Street, NP4 9PN Pontypool, Gwent

Informations supplémentaires

Quartier
Pontypool
Heures d'ouverture
Repas du midi dim 12:30–16:00 Souper mar–sam 17:00–21:00
Prix
25 £ ou moins
Cuisine(s)
Grillade, Pub Gastronomique, Britannique
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement municipal
Moyens de paiement
American Express, Mastercard, Visa
Chef de cuisine
Dayne Watkins
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Avec vue, Bar complet, Bar/salon, Bière, Brasero extérieur, Brasserie en plein air, Cacher, Cheminée intérieure, Chiens acceptés, Cocktails, Fin de soirée, Non-fumeur, Options sans gluten, Terrasse, Terrasse, Végane, Vin

Site internet
https://butterfliesblaenavon.com/
Numéro de téléphone
01495 791044

Butterflies Bar & Kitchen

Effectuer une réservation

Informations supplémentaires

Menu

Avis de 1 358 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

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