BJ's Restaurant & Brewhouse - Richmond

3.6

3,6

78 avis

30 $ ou moins

Américaine

Parfait pour déguster des bières artisanales
Adapté aux repas d'affaires
Charmant

Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

Effectuer une réservation

Nombre de personnes

2 personnes

DateHeure

16 sept. 2024

20:00

Réservé 1 fois aujourd'hui

Commande en livraison ou à emporter

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Américaine, Barbecue, Pizzeria
Heures d'ouverture
lun.–jeu., dim. 11:00–23:00 ven., sam. 11:00–00:00
Numéro de téléphone
(804) 364-2612
Site internet
http://www.bjsrestaurants.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Code vestimentaire
Tenue décontractée

Endroit
12010 W Broad St, 23233-7689 Henrico, VA
Quartier
Henrico
Infos de stationnement
Stationnement public
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cheminée intérieure, Cocktails, Droit de bouchon, Fin de soirée, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Restaurants AVV, Salle privée, Terrasse, Terrasse

Avis de 78 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.6

3,6 d'après les évaluations récentes

3,7Plats
3,8Service
3,8Atmosphère
3,5Rapport qualité-prix

Bruit • Modéré

78 avis

K
Kim
Scranton
3 avis
VIP
1.0
3 avis
Y est allé·e le il y a 2 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
The food here is generally good. The service the last 2 times not so good. The super Indifferent female night manger not only came to our table with a sour expression she then never actually addressed the fact that our table was filed with empty dishes, zero water or even a single soda refill, and the fact one person still has no entree!! Fast forward still waiting on our check, no waiter, no drinks, no manager. Unacceptable, manager does not belong in the service I industry? Clueless and I competent!
BJ's Restaurant & Brewhouse - RichmondA répondu aujourd'hui
We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurants.co m. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Henrico restaurant.
Cet avis est-il utile ?
S
Sharon
Virginie
2 avis
5.0
2 avis
Y est allé·e le 7 août 2024
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 4
Our waiter was awesome Very on top of things and friendly. He really seemed to like his job.
BJ's Restaurant & Brewhouse - RichmondA répondu le 9 août 2024
Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Virginie
1 avis
5.0
1 avis
Y est allé·e le 6 août 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
The only thing better than the Ford was the service!
BJ's Restaurant & Brewhouse - RichmondA répondu le 10 août 2024
Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Virginie
6 avis
5.0
6 avis
Y est allé·e le 14 juillet 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
I have read the reviews prior to coming in and dining. However, I like to form my own opinions and the service was amazing. Along with the great menu choices there’s something for everyone. The drinks could have been a little less water down however I feel as though the bartender got into a group, and started to make a really delicious drink. The Sunday prime rib special is the best, but we tried several appetizers and all were really good. Only one that was a little questionable was the avocado as they were a little over cooked.
BJ's Restaurant & Brewhouse - RichmondA répondu le 16 juillet 2024
Yikes, I hope that experience doesn’t tarnish your view of BJ’s. We take your comments seriously.
Cet avis est-il utile ?
M
Momof2boys
Virginie
2 avis
1.0
2 avis
Y est allé·e le 14 juin 2024
1. Global 1
2. Plats 2
3. Service 4
4. Atmosphère 1
It was AWFUL!!!!! From the time we ordered till the time the food was brought to our table will literally 1 hr. Some of our food was fresh and hot while and some was cold and you could tell had been sitting around. My sandwich was burned. I had to scrap the char off with my knife. My son ordered chicken tenders and a side of fruit. The tenders were hard as rocks and the fruit was warm (like it had been under a heat lamp) and soggy. Our server kept apologizing for the long wait. He was very nice, but overall it was bad experience. So disappointing.
BJ's Restaurant & Brewhouse - RichmondA répondu le 17 juin 2024
Sounds like we fell short of our usual high standards for quality. We never want to disappoint our guests! I invite you to follow up with us by writing to feedback@bjsrestaurantscom. We'd appreciate any additional feedback you can give about the food that disappointed you. We'll share any feedback you can provide with the appropriate team members so we can stay on top of our game. Please include the name your review was posted under and that it is about our Henrico restaurant.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Virginie
1 avis
5.0
1 avis
Y est allé·e le 1 juin 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Adam was our server and he was amazing. My family and I have never been here and he mad the experience very good.
BJ's Restaurant & Brewhouse - RichmondA répondu le 3 juin 2024
Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Virginie
4 avis
4.0
4 avis
Y est allé·e le 24 mai 2024
1. Global 4
2. Plats 3
3. Service 5
4. Atmosphère 5
Some of the food was cold, but overall it was good. We had a large party and it seems they wait until all the food is done to bring it out which is why some of the food was cold. Will try again with less people. Wings were really good.
BJ's Restaurant & Brewhouse - RichmondA répondu le 26 mai 2024
Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Virginie
1 avis
1.0
1 avis
Y est allé·e le 22 mai 2024
1. Global 1
2. Plats 4
3. Service 1
4. Atmosphère 3
We made reservation for eight people and arrived a few minutes before the time. They put together tables for us but failed to provide napkins/utensils. The appetizers arrived but we had no utensils or plates. I had to get up from table to ask the employee at front door twice for these items. They forgot to bring water refills, and then when we did get them, they left all the empty glasses cluttering the table. We had to get up from table to request check, and then they took an extended time with our credit card before returning to our table. The food was good, but the service is nonexistent at BJ’s. Days later, I receive a notification from Open Table that the restaurant marked me a no show. Well, no surprise as BJ’s treated me as such while dining there.
BJ's Restaurant & Brewhouse - RichmondA répondu le 26 mai 2024
Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
Cet avis est-il utile ?
JM
JennM
Virginie
16 avis
1.0
16 avis
Y est allé·e le 10 avril 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 2
Even with a reservation the guy said he forgot to set up our table. After 20 minutes we were seated at a dirty table. He wouldn’t let us move bc that was in another servers section. We asked for a broom and he said he would need to find one. We never saw him again. The service was slow and the waitress didn’t know how to use the ordering machine. One of us asked for onions on her burger and she couldn’t figure out how to do that. Another’s drink had black things floating in it. We had to go to the bar to get another one because the server never came back. Wednesday burgers are supposed to be on special for $11 but she charged us full price. We went back to the bar to ask for help and they said they would find our server. After ten minutes, we just left. This was a really awful experience.
BJ's Restaurant & Brewhouse - RichmondA répondu le 12 avril 2024
Thank you for sharing your experience Jenn. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
1 personne a trouvé cet avis utile
OT
Utilisateur d'OpenTable
Virginie
1 avis
3.0
1 avis
Y est allé·e le 22 mars 2024
1. Global 3
2. Plats 4
3. Service 4
4. Atmosphère 4
Our reservation got ignored so we waited almost 40mins when we were there before reservation.
BJ's Restaurant & Brewhouse - RichmondA répondu le 1 avril 2024
We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
Cet avis est-il utile ?

FAQ

BJ's Restaurant & Brewhouse - Richmond propose des plats à emporter que vous pouvez commander en appelant le restaurant au (804) 364-2612.

Le restaurant BJ's Restaurant & Brewhouse - Richmond est noté 3,6 étoiles par 78 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

Nombre de personnes

2 personnes

DateHeure

16 sept. 2024

20:00

Réservé 1 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour BJ's Restaurant & Brewhouse - Richmond

12010 W Broad St, 23233-7689 Henrico, VA

Informations supplémentaires

Quartier
Henrico
Heures d'ouverture
lun.–jeu., dim. 11:00–23:00 ven., sam. 11:00–00:00
Prix
30 $ ou moins
Cuisine(s)
Américaine, Barbecue, Pizzeria
Atmosphère
Décontracté
Code vestimentaire
Tenue décontractée
Infos de stationnement
Stationnement public
Moyens de paiement
American Express, Discover, Mastercard, Visa
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cheminée intérieure, Cocktails, Droit de bouchon, Fin de soirée, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Restaurants AVV, Salle privée, Terrasse, Terrasse

Site internet
http://www.bjsrestaurants.com/
Numéro de téléphone
(804) 364-2612

BJ's Restaurant & Brewhouse - Richmond

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires

Menu

Avis de 78 client·e·s

Évaluation globale (notes et avis)

FAQ

BJ's Restaurant & Brewhouse - Richmond propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant BJ's Restaurant & Brewhouse - Richmond ?

BJ's Restaurant & Brewhouse - Richmond accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires