BJ's Restaurant & Brewhouse - Richmond

Avis sur le restaurant BJ's Restaurant & Brewhouse - Richmond de personnes qui y ont mangé. Basés sur les notes récentes.

1. p

   photoguy

   Raleigh15 avis

   3.0

   Y est allé·e il y a 1 jour

   1. Global 3
   2. Plats 5
   3. Service 3
   4. Atmosphère 4

   The food was a true gastronomic delight, and drinks were spot-on perfect! Service was excellent once a server was finally available to work the section we were seated in. We arrived promptly at our reserved time, but 35 minutes passed before anyone spoke to, or greeted us. All the tables around us were being served, but we were completely ignored. Nine servers were standing around the register, but none spoke to, or acknowledged our existence until we decided to leave. We only stayed because it was after 10 pm by then and there were no other options for dinner in the area. The ambiance appeared welcoming and designed to accommodate many guests. However this was a one time visit for us after our experience.
   

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2. T

   Tony VIP

   Baie de San Fra5 avis

   5.0

   Y est allé·e le 2 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 4
   4. Atmosphère 5

   The table we were sitting at was tight, but the food was great
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 5 mars 2025

   Thanks for the awesome review, Tony! We're thrilled to hear you enjoyed the food. We appreciate your feedback about the seating and will take it into consideration. Hope to see you again soon for another great meal!
   

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3. T

   Tymesha

   Miami2 avis

   3.0

   Y est allé·e le 15 février 2025

   1. Global 3
   2. Plats 4
   3. Service 2
   4. Atmosphère 3

   Waiter wasn't as attentive as they should have been
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 16 février 2025

   Thanks for your feedback, Tymesha. We’re sorry to hear that your experience didn’t meet expectations. We’ll address this with our team to ensure better service in the future. Your input helps us improve, and we hope to provide you with a more attentive experience next time!
   

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4. R

   Ron

   Washington6 avis

   5.0

   Y est allé·e le 8 janvier 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Outstanding burgers last night! Great service and great smiles!!
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 10 janvier 2025

   Thanks, Ron! We're thrilled you enjoyed our burgers and experienced great service. Our team loves what they do, and it's fantastic to hear they made your visit special. We can't wait to serve you again soon!
   

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5. V

   Vonda

   Virginie11 avis

   5.0

   Y est allé·e le 31 décembre 2024

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   Went for New Year’s Eve food was great one steak was overcooked but other then that it was perfect! Dessert was delicious!
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 3 janvier 2025

   Thanks for the fantastic review, Vonda! We're thrilled you enjoyed the food and dessert on New Year's Eve. We appreciate your feedback about the steak and will make sure to address it. Looking forward to welcoming you back soon for another great experience!
   

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6. L

   Lillian

   Virginie7 avis

   4.0

   Y est allé·e le 30 décembre 2024

   1. Global 4
   2. Plats 4
   3. Service 4
   4. Atmosphère 3

   The protien bowl was good and the warm chocolate chip cookie with ice cream was delicious
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 31 décembre 2024

   Thanks for your feedback, Lillian! We're glad you enjoyed the protein bowl and loved the warm chocolate chip cookie with ice cream. We appreciate your support and hope to see you again soon for more tasty treats!
   

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7. S

   Shareka

   Washington1 avis

   2.0

   Y est allé·e le 27 décembre 2024

   1. Global 2
   2. Plats 3
   3. Service 2
   4. Atmosphère 3

   Reservation was canceled by restaurant. Had to call and get that taken care of. Service was super slow. However, the staff were kind and my food was decent. My friends did not like theirs
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 31 décembre 2024

   Shareka, we appreciate your feedback and are sorry to hear about your experience. We strive for excellent service and will address your concerns to ensure improvements. We're glad you enjoyed the food and kindness of our staff, and hope to provide a better experience next time.
   

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8. D

   Daniel

   Virginie4 avis

   5.0

   Y est allé·e le 16 novembre 2024

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   With a large group on a busy evening, they did a great job and food was delicious and service was great.
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 18 novembre 2024

   Thanks for the fantastic review, Daniel! We're thrilled to hear you enjoyed the food and service, even on a busy night. It's always our goal to provide a great experience for our guests. Hope to see you and your group again soon!
   

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9. K

   Kim

   Washington1 avis

   3.0

   Y est allé·e le 26 octobre 2024

   1. Global 3
   2. Plats 2
   3. Service 5
   4. Atmosphère 3

   Comparing this BJ's to one in Florida, this was disappointing for the food. Service was good.
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 28 octobre 2024

   Thanks for your feedback, Kim! We're glad to hear that you enjoyed the service but are sorry to learn that the food didn’t meet your expectations. We appreciate your insights and will work on improving our menu offerings to better serve our guests.
   

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10. M

    Michael VIP

    Los Angeles95 avis

    5.0

    Y est allé·e le 20 octobre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5

    We have visited BJ'Sany times at many locations. The quality of service is consistently high. While it is a sports bar, you can still have a peaceful meal. Their food selection is very good. I give them 5 stars.
    

    BJ's Restaurant & Brewhouse - RichmondA répondu le 23 octobre 2024

    Thank you, Michael! We’re thrilled to hear that you consistently enjoy your visits to BJ's and appreciate our quality service. It's great to know you find the atmosphere both lively and peaceful. We look forward to welcoming you back for more delicious meals!
    

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