BJ's Restaurant & Brewhouse - Willowbrook

4.0

133 avis

30 $ ou moins

Américaine

Effectuer une réservation

2 personnes

16 mars 2025

19:00

Réservé 5 fois aujourd'hui

Time counts at BJ’s Restaurant & Brewhouse. Since our humble beginnings back in 1978, we’ve continued to refine our brewhouse experience to make BJ’s a place where you can make the most of any meal. We want BJ’s to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we’ve put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven’t just crafted a brand, but a mindset. And our guests are the reason for this. And it’s because of them we’re continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ’s, a restaurant with a Brewhouse soul.

Informations supplémentaires

Endroit
7637 FM 1960 West, 77070 Houston, TX
Numéro de téléphone
(281) 477-8777
Prix
30 $ ou moins
Cuisine(s)
Américaine, Pizzeria, Barbecue
Heures d'ouverture
lun.–jeu., dim. 11:00–00:00 ven., sam. 11:00–01:00
Dress code
Tenue décontractée
Parking details
Stationnement public
Moyens de paiement
American Express, Discover, Mastercard, Visa
Delivery & takeout
Commandez directement

Avis de 133 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.0

4 d'après les évaluations récentes

4,1Plats
4,3Service
4,4Atmosphère
4Rapport qualité-prix

Bruit • Modéré

133 avis

L
Leslie
Houston2 avis
1.0
Y est allé·e le il y a 3 jours
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
We were a group of 15, our experience at your restaurant was extremely disappointing. The service was terrible—slow, inattentive, and unprofessional. When we brought our concerns to the manager, Josh, instead of addressing the issue, they dismissed us and made the situation even worse by not listening. We expected better and hope you take customer feedback seriously.
Cet avis est-il utile ?
J
James
Little Rock1 avis
2.0
Y est allé·e le 15 février 2025
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 4
An unfortunate experience on Valentines day. My wife and I ordered the Prime rib, side salads, soup and sides. Everything showed up at the same time. The prime rib and sides got cold and the prime rib was super salty. The cinnamon roll pozookie was practically raw. The manager did comp the appetizer, but it'll be a long while before I drop 125.00 at BJs again.
Cet avis est-il utile ?
C
Camille VIP
Houston9 avis
5.0
Y est allé·e le 4 janvier 2025
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great service and great food!! They have the best wings in town. We will be back soon.
BJ's Restaurant & Brewhouse - WillowbrookA répondu le 5 janvier 2025
Camille, thanks for the awesome feedback! We're thrilled you enjoyed our service and think our wings are the best in town. We can't wait to welcome you back for more delicious bites soon!
Cet avis est-il utile ?
M
Maria
Houston2 avis
3.0
Y est allé·e le 8 novembre 2024
1. Global 3
2. Plats 3
3. Service 1
4. Atmosphère 3
The food was ok Not great. Service needs improvement. The waitress was not having a good day. She was not friendly courteous or helpful. Never smiled. Never talkative. Never attentive. I like when waitress is happy. This waitress was not happy at all. And we could feel Her unhappiness.
BJ's Restaurant & Brewhouse - WillowbrookA répondu le 12 novembre 2024
Maria, thank you for your feedback. We're sorry to hear about your experience with both the food and service. We strive for a positive atmosphere and will address your concerns with our team to improve. Your input is invaluable as we work to enhance our guests' experiences.
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K
Kate
Houston3 avis
2.0
Y est allé·e le 12 octobre 2024
1. Global 2
2. Plats 1
3. Service 2
4. Atmosphère 2
Out of avocado egg rolls Mozzarella sticks were cold Restaurant was freezing Pizza cold
BJ's Restaurant & Brewhouse - WillowbrookA répondu le 13 octobre 2024
Sorry to hear you were disappointed with your meal, Kate. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
Cet avis est-il utile ?
A
Abigail
Houston1 avis
3.0
Y est allé·e le 15 septembre 2024
1. Global 3
2. Plats 2
3. Service 1
4. Atmosphère 4
We went there for our anniversary, a party reserved for 12 under the name Abigail Ramos. The food was good other than the fact we found a hair in one of our plates. And our server not so respectful at all. She was a blonde lady in about her 40s, she coughed over our table/meals most of our requests were either disregarded or wrong. When talking to her she also had a snarky attitude towards the elders in our group which i (with previous serving experience) believe to be very wrong from her part. She seemed very impatient with us and it felt very uncomfortable.
BJ's Restaurant & Brewhouse - WillowbrookA répondu le 19 septembre 2024
Thanks for sharing your experience, Abigail. We understand that you expect a certain level of quality when you splurge on a night out. I'm sorry to hear that we didn't provide that here. If you'd like to share more with us about your experience and where you think we could improve, you can write to us at feedback@bjsrestaurantscom. Just include the name your review was posted under and mention that your review is about our Willowbrook location. Providing the best dining experience is something our whole team takes seriously.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Floride1 avis
1.0
Y est allé·e le 18 août 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 3
Very very disappointed. Came here for bday lunch with my family to celebrate my 30th birthday. Used to love this BJ’s growing up! Used to come all of the time. However this will be my last visit here. Reservation was for 12:30. Did not get our food until after 2pm. After waiting over a hour and a half for our food the ribs were horrible. Cold and tough, send it back and was offered to order something else ordered pizza with took an exceptionally long time. By the time my food came out the rest of my family had finished eating and we had already paid. We were offered free pazookies. When the bill came out I was charged for the food that was sent back as well as the replacement order.. I could go on and on at how horrible the service was. The staff seemed to not know who the manager was, spoke to three different individuals stating that they were the manager. Long story short, horrible experience. DO NOT recommend.
BJ's Restaurant & Brewhouse - WillowbrookA répondu le 20 août 2024
We completely understand your frustration with the wait you had to endure; our team should have been much more timely and attentive with your meal. Thank you for your feedback. If there is anything else you would like to share with us, please email feedback@bjsrestaurantscom with the name your review was posted under and that it is about our Willowbrook restaurant. Please allow us a few days to get back to you. Thank you.
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OT
Utilisateur d'OpenTable
Houston4 avis
1.0
Y est allé·e le 17 août 2024
1. Global 1
2. Plats 4
3. Service 1
4. Atmosphère 2
disappointing experience while celebrating with my toddlers. Despite making reservations for 3:00 and ordering ahead, we encountered numerous issues. We arrived five minutes prior to our reservation time, but our presence went unacknowledged until 3:17, when I had to request a lemonade for my toddler due to the delay. Furthermore, our complete food order was not delivered until 3:50.
BJ's Restaurant & Brewhouse - WillowbrookA répondu le 20 août 2024
I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!
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MJ
MJK77
Houston15 avis
3.0
Y est allé·e le 18 juillet 2024
1. Global 3
2. Plats 5
3. Service 2
4. Atmosphère 3
BJ’s is one of my go-to restaurants - and will continue to be. It’s just this time the service left a little bit to be desired. We had to get the server’s attention a couple times to ask for soft drink refills. I also had to correct her on the bill. We were supposed to get happy hour menu prices, but the initial bill showed full price. The server did go correct the error. So perhaps the server is still fairly new, but hopefully this feedback will prove useful to her in the future.
BJ's Restaurant & Brewhouse - WillowbrookA répondu le 20 juillet 2024
We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
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RW
RoyW
Los Angeles2 avis
5.0
Y est allé·e le 16 juin 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Staff was very efficient and friendly. The food was perfect and came in a timely manner. Parking was easy. and we were seated very quickly.
BJ's Restaurant & Brewhouse - WillowbrookA répondu le 18 juin 2024
Thank you for this kind review, Roy. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
Cet avis est-il utile ?

FAQ

BJ's Restaurant & Brewhouse - Willowbrook propose des plats à emporter que vous pouvez commander en appelant le restaurant au (281) 477-8777.

Le restaurant BJ's Restaurant & Brewhouse - Willowbrook est noté 4 étoiles par 133 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

16 mars 2025

19:00

Réservé 5 fois aujourd'hui

Google Map pour BJ's Restaurant & Brewhouse - Willowbrook

7637 FM 1960 West, 77070 Houston, TX

Informations supplémentaires

Numéro de téléphone
(281) 477-8777
Prix
30 $ ou moins
Cuisine(s)
Américaine, Pizzeria, Barbecue
Heures d'ouverture
lun.–jeu., dim. 11:00–00:00 ven., sam. 11:00–01:00
Dress code
Tenue décontractée
Parking details
Stationnement public
Moyens de paiement
American Express, Discover, Mastercard, Visa
Delivery & takeout
Commandez directement

BJ's Restaurant & Brewhouse - Willowbrook

Effectuer une réservation

Informations supplémentaires

Menu

Avis de 133 client·e·s

Évaluation globale (notes et avis)

FAQ

BJ's Restaurant & Brewhouse - Willowbrook propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant BJ's Restaurant & Brewhouse - Willowbrook ?

BJ's Restaurant & Brewhouse - Willowbrook accepte-t-il actuellement les réservations ?

Effectuer une réservation

Informations supplémentaires