BJ's Restaurant & Brewhouse - Polaris

3.8

3,8

241 avis

30 $ ou moins

Américaine

Effectuer une réservation

2 personnes

4 nov. 2024

19:00

Réservé 7 fois aujourd'hui

Parfait pour déguster des bières artisanales
Idéal pour les groupes
Parfait pour le happy hour

Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

Commande en livraison ou à emporter

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Américaine, Barbecue, Pizzeria
Heures d'ouverture
lun.–jeu., dim. 11:00–23:00 ven., sam. 11:00–00:00
Numéro de téléphone
(614) 885-1800
Site internet
http://www.bjsrestaurants.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue décontractée

Endroit
1414 Polaris Pkwy, 43240-2040 Columbus, OH
Quartier
Polaris
Parking details
Stationnement public
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cheminée intérieure, Cocktails, Droit de bouchon, Fin de soirée, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Restaurants AVV, Salle privée, Terrasse, Terrasse

Avis de 241 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.8

3,8 d'après les évaluations récentes

3,7Plats
3,7Service
3,7Atmosphère
3,7Rapport qualité-prix

Bruit • Modéré

241 avis

R
Rich
Colombus
72 avis
VIP
5.0
72 avis
Y est allé·e il y a 1 jour
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 4
Food was timely and service was good . Ordered salads which were fresh.
Cet avis est-il utile ?
D
DiAnna
Chicago
3 avis
VIP
2.0
3 avis
Y est allé·e le il y a 7 jours
1. Global 2
2. Plats 2
3. Service 1
4. Atmosphère 3
Although we had a reservation and arrived at our listed time they were not ready for us, even though the place was not busy. Our waitress was adequate but seemed very disengaged and like she did not want to be there. Although we had mentioned the special birthday celebration on our reservation and when we checked in with the hostess, nothing was ever mentioned so we had to handle the celebration portion on our own with zero acknowledgment from the waitstaff. A party of 9, single check, could have been a great table turn for her considering how slow they were, but she barely earned the automatic 18%. Service was very slow as we waited for drinks, appetizers, and food…we were there for over 1:50 and had to move our following appointment. Overall not a great experience. They are lucky the pazookies are so good 😉
BJ's Restaurant & Brewhouse - PolarisA répondu il y a 5 jours
I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!
Cet avis est-il utile ?
R
Rick
Colombus
18 avis
VIP
5.0
18 avis
Y est allé·e le 25 octobre 2024
1. Global 5
2. Plats 5
3. Service 4
4. Atmosphère 4
Food was great and service was good. Disappointed that the only way to get the double Pork Chop was to get the weekend combo package.
BJ's Restaurant & Brewhouse - PolarisA répondu il y a 7 jours
Thanks for the awesome review, Rick! We’re thrilled you enjoyed the food and service. We appreciate your feedback about the double Pork Chop and will definitely take it into consideration for future menu updates. Looking forward to your next visit!
Cet avis est-il utile ?
K
Kristin
Colombus
1 avis
3.0
1 avis
Y est allé·e le 13 octobre 2024
1. Global 3
2. Plats 3
3. Service 3
4. Atmosphère 1
Made a reservation via OpenTable. As has happened before, we got here ten minutes before our time and checked in and they did not have a table ready, nor did they seem aware or prepared for a reservation. Why advertise reservations if you aren’t going to actually RESERVE the table? We waited and eventually they told us they thought one of the 6-top tables could seat 9, but it couldn’t (as if they haven’t hosted large groups before???). Eventually they could only offer to “squeeze us into a booth because they were full.” Yep, that’s why we put in a reservation! The entire point is that you set aside the appropriate table. The food took a while, and was brought out by random servers intermittently rather than all at once. One of our party didn’t get their side and another of our party’s dish was undercooked (the pork chop). The booth next us was occupied by multiple children yelling and throwing toys (and hitting one of our party members in the head) while their parents enjoyed a second table nearby. I honestly chalk this experience up to lack of sufficient staffing and training more than anything else - when servers are running around trying to keep up without enough support because the corporate chain wants to maximize profits, the quality of the restaurant will eventually suffer. We’ve been coming here for years - it’s definitely unfortunate to see it sliding downhill.
BJ's Restaurant & Brewhouse - PolarisA répondu le 15 octobre 2024
Kristin, we genuinely appreciate your feedback and understand your frustrations. Your experience doesn't reflect our standards, and we’re committed to improving our reservation process and service. Thank you for being a loyal customer; your insights help us make necessary changes to enhance future visits.
Cet avis est-il utile ?
L
Laurie
Oklahoma City
4 avis
2.0
4 avis
Y est allé·e le 13 octobre 2024
1. Global 2
2. Plats 3
3. Service 1
4. Atmosphère 1
We were there over an hour and a half And they were not busy. Our waitress was not the most efficient. We got our one appetizer before our drinks. She had to come back and forth 4 times to take our orders. We may not go back
BJ's Restaurant & Brewhouse - PolarisA répondu le 15 octobre 2024
Hi Laurie. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
Cet avis est-il utile ?
R
Robyn
Colombus
9 avis
4.0
9 avis
Y est allé·e le 12 octobre 2024
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 4
Getting seated was sub-optimal. We had a reservation at 6:00 and kept getting told "10 more minutes" until 6:40. Once we were seated, we had a wonderful server who took great care of our party of 9. Food was good.
BJ's Restaurant & Brewhouse - PolarisA répondu le 20 octobre 2024
Robyn, thanks for sharing your experience! We're glad to hear you enjoyed the food and service once seated. We appreciate your feedback about the wait time and are working to improve that aspect. We hope to welcome you back soon for a smoother visit!
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Colombus
1 avis
1.0
1 avis
Y est allé·e le 14 septembre 2024
1. Global 1
2. Plats 1
3. Service 4
4. Atmosphère 1
Food was cold. Had raw chicken and for sick from the burger we ordered. Service was great though, very nice people
BJ's Restaurant & Brewhouse - PolarisA répondu le 18 septembre 2024
Thanks for this feedback. Your experience doesn't reflect what we strive for at BJ's Restaurant & Brewhouse. Could you email us at feedback@bjsrestaurantscom and tell us a bit more about what happened? We'll pass along your concerns to the appropriate managers so that this doesn't happen again. Please include the name your review was posted under and that it is about our Polaris restaurant. We're all ears if you have anything else you'd like to share about your dining experience with us.
Cet avis est-il utile ?
W
Wade
Colombus
1 avis
2.0
1 avis
Y est allé·e le 11 septembre 2024
1. Global 2
2. Plats 1
3. Service 4
4. Atmosphère 3
I brought a group of coworkers and we were seated immediately and our server was very kind and attentive. I got the Parmesan crusted shrimp and it was clearly just warmed up and was not great. The broccoli and mashed potatoes were decent enough. One of the people in our group had to wait longer for her food because of a mix up, but mistakes happen. Overall it was fine and a good choice for a large group with varying tastes.
BJ's Restaurant & Brewhouse - PolarisA répondu le 12 septembre 2024
Wade, thank you for your feedback. We’re glad to hear our service met your expectations, but we’re sorry the shrimp didn’t hit the mark. Your comments about the food and wait times are important to us, and we’ll work to improve. We appreciate you choosing us for your group!
Cet avis est-il utile ?
G
Greg
Colombus
1 avis
2.0
1 avis
Y est allé·e le 9 septembre 2024
1. Global 2
2. Plats 4
3. Service 1
4. Atmosphère 3
Our waitress was inattentive and rude, as if we were an inconvenience to her. She spilled part of my drink and neither apologized nor made any attempt to clean it up. We had to have the server bringing our food to flag her down so we could get a drink refilled. The service is usually good, but this experience was pretty awful.
BJ's Restaurant & Brewhouse - PolarisA répondu le 11 septembre 2024
Thanks for this feedback, Greg. Your experience doesn't reflect what we strive for at BJ's Restaurant & Brewhouse. Could you email us at feedback@bjsrestaurantscom and tell us a bit more about what happened? We'll pass along your concerns to the appropriate managers so that this doesn't happen again. Please include the name your review was posted under and that it is about our Polaris restaurant. We're all ears if you have anything else you'd like to share about your dining experience with us.
Cet avis est-il utile ?
j
jennifer
Colombus
1 avis
1.0
1 avis
Y est allé·e le 31 août 2024
1. Global 1
2. Plats 1
3. Service 2
4. Atmosphère 1
Our server seemed annoyed to be working there and was not very friendly. She did her job but never was nice. Food service was slow and food was terrible.
BJ's Restaurant & Brewhouse - PolarisA répondu le 2 septembre 2024
We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Polaris restaurant.
Cet avis est-il utile ?

FAQ

BJ's Restaurant & Brewhouse - Polaris propose des plats à emporter que vous pouvez commander en appelant le restaurant au (614) 885-1800.

Le restaurant BJ's Restaurant & Brewhouse - Polaris est noté 3,8 étoiles par 241 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

4 nov. 2024

19:00

Réservé 7 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour BJ's Restaurant & Brewhouse - Polaris

1414 Polaris Pkwy, 43240-2040 Columbus, OH

Informations supplémentaires

Quartier
Polaris
Heures d'ouverture
lun.–jeu., dim. 11:00–23:00 ven., sam. 11:00–00:00
Prix
30 $ ou moins
Cuisine(s)
Américaine, Barbecue, Pizzeria
Atmosphère
Décontracté
Dress code
Tenue décontractée
Parking details
Stationnement public
Moyens de paiement
American Express, Discover, Mastercard, Visa
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cheminée intérieure, Cocktails, Droit de bouchon, Fin de soirée, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Restaurants AVV, Salle privée, Terrasse, Terrasse

Site internet
http://www.bjsrestaurants.com/
Numéro de téléphone
(614) 885-1800

BJ's Restaurant & Brewhouse - Polaris

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires

Menu

Avis de 241 client·e·s

Évaluation globale (notes et avis)

FAQ

BJ's Restaurant & Brewhouse - Polaris propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant BJ's Restaurant & Brewhouse - Polaris ?

BJ's Restaurant & Brewhouse - Polaris accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires