BJ's Restaurant & Brewhouse - Allen

3.8

3,8

33 avis

30 $ ou moins

Américaine

Effectuer une réservation

2 personnes

1 déc. 2024

19:00

Réservé 2 fois aujourd'hui

Adapté aux repas d'affaires
Parfait pour déguster des bières artisanales
Idéal pour les groupes

Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

Commande en livraison ou à emporter

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Américaine, Barbecue, Pizzeria
Heures d'ouverture
lun.–mer., ven.–dim. 11:00–00:00
Numéro de téléphone
(972) 678-2328
Site internet
http://www.bjsrestaurants.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue décontractée

Endroit
190 E Stacy Rd Ste 3300, 75002-8774 Allen, TX
Quartier
Allen
Parking details
Stationnement public
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cheminée intérieure, Cocktails, Droit de bouchon, Fin de soirée, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Restaurants AVV, Salle privée, Terrasse, Terrasse

Avis de 33 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.8

3,8 d'après les évaluations récentes

4,2Plats
3,8Service
3,9Atmosphère
4Rapport qualité-prix

Bruit • Modéré

33 avis

A
Andrea
Houston
1 avis
2.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 2
2. Plats 3
3. Service 2
4. Atmosphère 1
Not worth a 30+ minute drive. We love BJ’s Brewhouse but we will not go to the Allen location again. Service was very slow and there were a lot of empty tables so it wasn’t a busy night in the kitchen at all. First the waiter offered fried pickles as an app, we ordered them along with fried mozzarella sticks- and he returned 10 minutes later to say they actually don’t have fried pickles anymore. Then when we placed our food order… we didn’t find out that the tomato bisque soup was not available until another 15 minutes after he left with our order. The waiter was not attentive as we had empty cups that we had to ask for him to refill even tho he walked by and could see the empty glasses. We went for my son’s birthday because he wanted the pizzookie so I guess it was good they at least had that available.
BJ's Restaurant & Brewhouse - AllenA répondu il y a 3 jours
Thank you for sharing your experience Andrea. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
Cet avis est-il utile ?
B
Bert
Dallas
2 avis
5.0
2 avis
Y est allé·e le il y a 4 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
I have eaten there many times and all the food is good.
BJ's Restaurant & Brewhouse - AllenA répondu il y a 2 jours
Thanks, Bert! We're thrilled to hear you've enjoyed our food consistently. Your support means a lot to us, and we can't wait to welcome you back for more delicious meals!
Cet avis est-il utile ?
T
Team
Dallas
14 avis
2.0
14 avis
Y est allé·e le 16 novembre 2024
1. Global 2
2. Plats 4
3. Service 2
4. Atmosphère 1
We will not be dining at this location again. We made reservations via Open Table for the points accumulation and the hostess canceled it instead of checking us in. So we had to contact Open Table to get our points. Thank you Open Table for fixing that. The hostess had terrible ‘bedside manner’ and did not communicate with another hostess effectively to seat us when we specifically asked for a booth. The volume of customers was low. The secondary hostess sat us and we asked if she could ask the manager to turn the AC as it was freezing and the hostess said they do not have control of the AC. We stated it didn’t hurt to ask. She was dismissive. Our waiter was nice enough and personable but his time management was off. Dirty silverware, asked for clean sets, took forever to get the new sets after our food arrived we had to flag down a gentlemen who was bringing food out for other tables. Our waiter finally brought the silverware and it was fine. Never asked how the food was, and it was actually very good. Went the the rest room and the hostess with no ‘bedside manner’ was in the bathroom on her phone while ‘cleaning’ it up and was complaining about work. After we left I checked my phone and noticed the reservation was canceled and per the instructions I was to call the restaurant to have it corrected. When I called the hostess asked who was calling. I asked for the manager on duty and my name was of no concern for her to ask 3 times. I’m already irritated I’m having to waste time making a call for getting Open Table points. After being on hold for an extended time, the hostess got on the phone and said, ‘she’s too busy to talk to you we are in rush hour’. Wow. Asked for the managers name and left it at that. The food was very good, the one drink ordered was more expensive than a singular appetizer. Our waiter was nice enough but lacked experience of time management but did serve us well and was left a 20% tip. Will not return.
BJ's Restaurant & Brewhouse - AllenA répondu le 21 novembre 2024
We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurants ,com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Allen restaurant.
Cet avis est-il utile ?
M
Marie
RP
1 avis
3.0
1 avis
Y est allé·e le 28 septembre 2024
1. Global 3
2. Plats 5
3. Service 1
4. Atmosphère 3
Great food, but bad managed. We made a reservation for six pm. But when we got there they told us that it doesn’t matter and we still would need to enter the waitlist. So even with reservations we had to wait 25 min and people without reservations were served earlier because they entered the waitlist earlier. Why do you let people make reservations days ahead of time when they clearly don’t matter at all?
BJ's Restaurant & Brewhouse - AllenA répondu le 1 octobre 2024
Marie, thank you for your feedback. We're glad you enjoyed the food, but we apologize for the reservation confusion. We're actively working to improve our management system to ensure a smoother experience for all our guests. Your input is invaluable as we strive to enhance our service.
Cet avis est-il utile ?
L
Lavanya
Dallas
2 avis
5.0
2 avis
Y est allé·e le 26 septembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Lot of vegetarian options. We all loved every thing.
BJ's Restaurant & Brewhouse - AllenA répondu le 30 septembre 2024
Thanks for your fantastic review, Lavanya! We're thrilled to hear you and your group enjoyed our vegetarian options. Your feedback motivates us to keep offering delicious choices for everyone. Looking forward to your next visit!
Cet avis est-il utile ?
J
Jitesh
Dallas
5 avis
1.0
5 avis
Y est allé·e le 1 septembre 2024
1. Global 1
2. Plats 2
3. Service 2
4. Atmosphère 3
Reserved table for birthday dinner, they arranged table after 25 minutes of wait time! Poor service, below average food quality. It was bitter experience for such a good occasion, not going here again ever.
BJ's Restaurant & Brewhouse - AllenA répondu le 2 septembre 2024
We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Allen restaurant.
Cet avis est-il utile ?
M
Mahmud
Dallas
393 avis
VIP
4.0
393 avis
Y est allé·e le 13 août 2024
1. Global 4
2. Plats 3
3. Service 4
4. Atmosphère 4
Everyone loved the boneless buffalo wings appetizer. Unfortunately the restaurant was out of Tatonka Stout Buffalo sauce, nso we opted for the regular buffalos sauce and BJ"s handcrafted root beer glaze sauces. The boneless wings were a bit too dry for my liking. The clam chowder was thick hot and excellent with a generous amount of clams. As always the chocolate pizookie was sinfully delicious. Our server Abby proved friendly and effectiv service throughout our meal.
BJ's Restaurant & Brewhouse - AllenA répondu le 17 août 2024
Hi Mahmud, thank you for sharing your experience with us. We're glad to hear you enjoyed the clam chowder and chocolate pizookie. We appreciate your feedback on the boneless buffalo wings and will pass it along to our team for improvement. We hope to welcome you back soon!
Cet avis est-il utile ?
K
Komal
San Antonio
3 avis
VIP
3.0
3 avis
Y est allé·e le 10 août 2024
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 4
We normally enjoy our visits to BJ’s but we left a little disappointed due to having a new server, his second day, as our waiter. We know he was still training but it took over 30 minutes to get our order placed and the kids were hungry. There were a few other issues, but minor. The food and dessert were good, but unfortunately the slower service ruined our evening.
BJ's Restaurant & Brewhouse - AllenA répondu le 13 août 2024
We are sorry to read your recent experience with us was not up to par. We will work with our team to make sure this does not happen again.
Cet avis est-il utile ?
K
Kristin
Dallas
3 avis
VIP
5.0
3 avis
Y est allé·e le 10 août 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Food Andy the waitress were great! Will be returning in the future
BJ's Restaurant & Brewhouse - AllenA répondu le 12 août 2024
Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
Cet avis est-il utile ?
m
mnoormo1
Dallas
393 avis
VIP
3.0
393 avis
Y est allé·e le 16 juillet 2024
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 4
Very disappointing dining experience. We loved the boneless buffalo wings appetizer. The Tatonka Stout Buffalo sauce was delicious as was the BJ's handcrafted root bear glaze. The clam chowder was delicious but delivered warm rather than hot. The chicken club sandwich was very good as were the 2 salmon dinners; however one of the salmon dinners was brought out after everyone had finished their meals. As always the chocolate pizookie was sinfully delicious. Our server LeRon proved friendly but uneven service. Understandably so as this was only his 4th day on the job.
BJ's Restaurant & Brewhouse - AllenA répondu le 18 juillet 2024
We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
Cet avis est-il utile ?

FAQ

BJ's Restaurant & Brewhouse - Allen propose des plats à emporter que vous pouvez commander en appelant le restaurant au (972) 678-2328.

Le restaurant BJ's Restaurant & Brewhouse - Allen est noté 3,8 étoiles par 33 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

1 déc. 2024

19:00

Réservé 2 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour BJ's Restaurant & Brewhouse - Allen

190 E Stacy Rd Ste 3300, 75002-8774 Allen, TX

Informations supplémentaires

Quartier
Allen
Heures d'ouverture
lun.–mer., ven.–dim. 11:00–00:00
Prix
30 $ ou moins
Cuisine(s)
Américaine, Barbecue, Pizzeria
Atmosphère
Décontracté
Dress code
Tenue décontractée
Parking details
Stationnement public
Moyens de paiement
American Express, Discover, Mastercard, Visa
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cheminée intérieure, Cocktails, Droit de bouchon, Fin de soirée, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Restaurants AVV, Salle privée, Terrasse, Terrasse

Site internet
http://www.bjsrestaurants.com/
Numéro de téléphone
(972) 678-2328

BJ's Restaurant & Brewhouse - Allen

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires

Menu

Avis de 33 client·e·s

Évaluation globale (notes et avis)

FAQ

BJ's Restaurant & Brewhouse - Allen propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant BJ's Restaurant & Brewhouse - Allen ?

BJ's Restaurant & Brewhouse - Allen accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires