Big Blue Hotel

Avis sur le restaurant Big Blue Hotel de personnes qui y ont mangé. Basés sur les notes récentes.

1. W

   Wendy

   Birmingham2 avis

   5.0

   Y est allé·e le il y a 6 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Lovely restaurant, exceptional service and very good food. Would definitely return!
   

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2. B

   Brian

   Lancashire1 avis

   3.0

   Y est allé·e le 3 mars 2025

   1. Global 3
   2. Plats 3
   3. Service 1
   4. Atmosphère 4

   Loved the big blue hotel but dinning was expensive for the very small portions of food served.....certainly not value for money. The service in the restaurant was extremely poor......excellent greeting by lovely member of staff who explained menu options....but very long waits for food bring served. We waited forty minutes for our main course despite reminding staff......staff shortage was given as an excuse. A goodwill gesture of a free drink was offered and accepted for the long delays.....which was a nice gesture tho.
   

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3. B

   Briar

   Newcastle1 avis

   1.0

   Y est allé·e le 21 février 2025

   1. Global 1
   2. Plats 3
   3. Service 1
   4. Atmosphère 2

   So we arrived early and went into the bar for lunch there was obviously some marketing thing going on for the hotel in the restaurant. We arrived in the restaurant and weren’t welcomed I had to ask a woman if they were serving food she put us on a crappy undressed table while the kids obviously doing the advertising for the hotel were treated like royalty we were left to order food and drinks at an Empty bar. Waitress told us to order at the bar which nobody had been stood at for 20 minutes we had been there. Then evening meal we were welcomed by a lovely waiter and showed to our seats. A second waiter came and took our drinks order which never arrived. 20 minutes later the first waiter came and asked us for our drinks order I said we had already ordered but they hadn’t came. Now it’s late and I’m with two children on my own my toddler who is autistic and was getting tired and fed up. Ten minutes later our drinks arrive and we order food. The food took absolutely ages to come we sat down at 1920 and didn’t leave until 2120. The waiters were so lovely but the service from the kitchen was shocking.
   

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4. M

   Michael

   Derbyshire2 avis

   5.0

   Y est allé·e le 30 janvier 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Lovely food and great atmosphere would definitely recommend this restaurant
   

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5. E

   Emma

   Lancashire1 avis

   4.0

   Y est allé·e le 21 janvier 2025

   1. Global 4
   2. Plats 2
   3. Service 4
   4. Atmosphère 4

   The sausages and bacon were very tough. It said cooked to order but it was like it had been stood for a while under a hot plate. We have been a few times before and it was buffet style and always enjoyed it so hopefully this was just a one off but if it says cooked to order we would expect it to be cooked to order 😔
   

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6. A

   Alison

   Newcastle1 avis

   5.0

   Y est allé·e le 16 janvier 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Spent 2 lovely nights eating in the restaurant, food was delicious, service was quick and the staff were very pleasant, Damien went above and beyond with his knowledge of food and drinks,a credit to the company,it's also very good value for money,would definitely recommend
   

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7. S

   Shelly

   Lancashire2 avis

   5.0

   Y est allé·e le 9 janvier 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   A Wonderful evening amazing food great atmosphere and service. A lovely experience . Thank you .
   

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8. S

   Stella

   Cheshire2 avis

   4.0

   Y est allé·e le 4 janvier 2025

   1. Global 4
   2. Plats 4
   3. Service 5
   4. Atmosphère 3

   Some breakfast items not available. Lots of children in for breakfast so quite noisy and need to dodge youngsters at self serve buffet
   

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9. O

   Olajide

   Lancashire1 avis

   5.0

   Y est allé·e le 30 décembre 2024

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   My family had a great time at the hotel. Staffs were very decent and respectful and everything was just great including the conditions of the room. Most especially the ps3 game console provided my kids🤓
   

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10. J

    Jason

    Galles du Sud1 avis

    5.0

    Y est allé·e le 9 décembre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5

    hotel and staff were amazing can’t wait to come back ion the summer
    

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